Worst dentist! Damaged my mouth, no permanent solution. Their office tells you that they accept your insurance, shady billing!

I responded to an online $139 special for an initial appointment that included X-rays and a cleaning. I got the initial appointment but I NEVER received the cleaning! Their new patient $139 offer is a bait and switch, a SCAM! I called today and got rebuffed so I'm filing a formal complaint with the State Dental Board for FRAUD for failing to provide the cleaning as advertised. I'll also dispute my $139 credit card paymen. Avoid. read more

If you are reading this review because you are looking for a new Dentist or even considering going to the dentist because you are in pain but are traumatized by the dentist, Look No further!! I started Going to Smile Guru about a year ago. Just like you I am very traumatized by the Dentist and Had neglected my dental visits for a long time. But I started having pain and that forced me to go to the dentist. I started looking thru YELP for dentists and ran into the Smile Guru. What caught my attention is the Great Reviews they have! I have to admit I was very nervous and was hesitant but had no choice since my teeth were bothering me and I knew if I did not take care of it , it would worsen. I contacted Smile Guru , the are a helpful friendly staff. Set up my appointment I started with deep cleaning and after visiting so many different dentists in my life, Smile Guru is hands down the most caring Dental Staff I have ever met! The Hygienist Yvette was so patient and careful with me. Even with the Anesthesia Shots, she was careful not to hurt me. usually I am in pain for days after the cleaning. Not with Yvette, It was the Best Experience I have ever had at the Dentist! I also needed an extraction which I was very hesitant about and was putting it off. Dr Mercado was very patient with me and I felt his sincere care for me. (other extractions I have had, I needed to go under FULL Anesthesia) Dr Mercado assured me not to worry , that I would be OK. I had the extraction done. I am not going to say it was painless , but it was very little Pain, more discomfort if anything. The Next Day I had a lil Discomfort but no pain. a week later I feel Great! I highly recommend Smile Guru! Thanks for all your Help and Patience with me! HAPPY NEW YEAR TO THE STAFF AT SMILE GURU!! read more

today I came in to get veneers on my front tooths and the process went great. I like how dr senthil take the time and pays attention to every detail and her staff are really helpful they all really nice right when you walk in. this is the best dentist i recommend smile guru to everybody. thank you read more

The best Dentist office I have ever been to! If you need a dentist try Smile Guru. Great staff too.

Keerthi Senthil, DDS (Smile Guru) and her staff are top shelf. My original dentist, two doctors and two ENT specialist could not figure out why I had so many sinus infections/pain. A visit to Dr. Senthil and with one tooth removed (original dentist had cracked a root doing a root canal) problem solved, no pain, no infection. Her office is 40 miles one way from our home and we would gladly travel twice that distance. Dr. Senthil and her staff are fantastic. read more

When I seek a doctor, I seek the best. Another dentist told me about Dr. Wourms and said he's the BEST in Coachella valley especially for a root canal! Allow this YELP to confirm that! Extreme level of professionalism, courtesy and caring touch is what fuels this guy that makes him an endodontist ROCKSTAR! He even wrote a book on it!! SEE MY PIC! He is worth the wait, time and his staff is even friendly and soothing. You have to admit when you're in a dentist chair we all have a problem trying to remain calm, he makes you feel calm! That is so important in a root canal experience. Also having a TV available helped so much! Since the Academy Awards are being given out now, I'd like to be the first reviewer to give an award: OSCAR for BEST ENDODONTIST.....TO DR. WOURMS!! OSCAR for BEST FRONT DESK!!...ANDREA!!!! she truly handles all your questions professionally especially when using your insurance companies!!! OSCAR FOR BEST ASSISTANT TO AMIE!! She was soo comforting!! 5 STARS REVIEW!! (10 stars, if I could). Trust this review. HE WROTE THE BOOK AND IS BOARD CERTIFIED IN THIS SPECIALTY!! read more

Smile Guru - Awesome Endodontist/dentist! EVEN WROTE THE BOOK!! - General Dentistry Near Me - Cathedral City, California

Implant fees are pretty much standardized according to U.S. geographic regions so your task is finding a professional with integrity, skill and proven experience. This field of implantology is rife with opportunists. My experience with Dr. Senthill was positive for several implants over a two year period. She loves her job/business. Remember that a general dentist is NOT an implantologist. Recommended. read more

I'm a new patient and have had a great experience with Dr. Mercado. He is very patient, explains procedures thoroughly and has the best bedside manners I've ever experienced from a dentist. I feel really comfortable being on his chair and this is coming from someone who has intense anxiety, especially in a dentist office. Im glad I found Smile Guru, great practice, nice new and clean! I strongly recommend this spot! read more

Look at my beautiful new teeth! Dr. Keerthi Senthil is a miracle worker! She is a perfectionist. You definitely get what you pay for here. Her staff is amazing and they all go out of their way to make you comfortable and ease your anxiety. I am so proud of my pretty new smile! I feel like I can quit being a hermit now. read more

Wonderful staff, especially Adriana Henry Lopez highly recommends this practice, professionalism and thoughtfulness at its best. read more

I have to recommend Dr. Mercado at Smile Guru. I had a filling done a few days ago and I must say that it was the best experience at the dentist that I have ever had! I did not feel any pain at all! I explained that I usually need 4 shots to get numb and was told "no problem". I only had one long shot of anesthesia and it worked like magic. I have had years of many dental fillings, extractions, root canals, and and implant, and have always had a painful time. I had no issues at Smile Guru. The entire staff is excellent, from the hygienist to the office personnel. I had previously tried a popular dental office here, and was not at all happy with the service. Try Smile Guru, you will be pleasantly surprised. read more

The BEST ever! Wonderfully professional, awesomely thorough, warm & caring demeanor: Dr. Wourms and his staff have it all! I don't think I've ever been treated this well, and I have had a LOT of dental work! When the doctor asked me if he was gentle enough, I laughed! Too gentle! He also took the time to explain every step in the process of my procedure. Probably more than I needed to know, because it only took five minutes to trust him completely. If you take nothing else away from this review, take this: He's not just talking a long line of baloney! Dr. Wourms genuinely cares about YOUR dental health! Edit: I completely forgot to include the most amazing thing about my experience with Dr. Wourms: I SNORED...TWICE. C'mon when have you ever gone mi-mis at the DENTIST? That's how trustworthy he is! I napped! read more

Thé service and staff were excellent. I recomend thé Smile Guru to anyone who is seeking a wonderfull dental expérience.

No problems at all. I'm a 50-year-old guy that had unspecific dental pain. After multiple dentist visits, I decided to get an opinion of an Endodontist. Through testing we identified the problem was a bad wisdom tooth (which no one suspected it was that tooth). Dr. Worms went over options, and I decided to just get the tooth pulled (as it was a wisdom tooth). And that was completed by a different specialist. I thought Dr. Wourms was professional, honest, and reasonably priced for my consultation. read more

Donald and I have been using the services of Dr Wourms and his staff since he was located in Palm Springs in the 1990's. We were so delighted when our dentists at Lake Dental referred him to their office after the need arose for endodontic treatment. The initial evaluation went very well, and we were happy to see Andrea still there (20 plus years) and in the "new" offices at Landau and Ramon in Cathedral City. The procedure completed just yesterday morning, and "the patient" is doing exceptionally well! While nobody wants to deal with a root canal or any more serious dental issues, THIS is just the perfect solution... read more

Extremely fast, friendly, and compassionate service!!!!! They're great!!!!! They're now my permanent dentist and I highly recommend them!!!!! Dr. Senthil is fabulous!!!!! read more

Dr. Wourms is amazing! One of the most gentle dentists I have experienced. Dr wourms explains everything he is doing before & he made me feel 100% comfortable. The price was comparable to the other endodontics in the area. If I ever need a root canal again (I pray not) I will for sure be returning to Dr. Wourms. Definitely will recommend Dr. Wourms to anyone in need of his services. Also no pain at all when I left his office I was able to return to work the same day. read more

After visiting 2 dentists in the Palm Desert area regarding a root canal and finding both totally unacceptable, I made a consultation appt with Dr. Wourms. He was extremely knowledgable and personable, (board certified) his office is spotless, and staff couldn't be any nicer. He put me at ease and didn't say I had been remiss in taking care of my teeth. He made an adjustment in his schedule to fit me in so that my root canal could be done quickly. When I arrived, he explained everything, took his time, and made sure I was comfortable. It could not have been easier. Unfortunately, there are so many dentists in the Palm Desert that are just no good. Either they are incompetent, and/or their fees are either too much or too little. Dr. Wourms is someone you can trust with the teeth in your mouth. That is an anomaly is this town. read more

Best dental experience ever!! I had a root canal this week with Dr. Wourms and he did not hurt me even once during the entire procedure. Unbelievable! I always get a lot of cankor sores in my mouth after a dental procedure from instruments bumping my gums, but I did not get any cankor sores at all, and as a matter of fact, the morning following the procedure when I brushed my teeth I could not even feel which tooth he had worked on! Truly amazing after all the horrible painful experiences I have had with dentists in my life. Dr Steven Lake is my regular dentist and I thought he was the absolute best. He referred me to Dr. Wourms and that was truly a five star experience! With this pair taking care of my dental needs I will never be nervous again! read more

Dr. Wourms was absolutely fantastic! There are no words to describe but I will try. He was extremely compassionate at me being anxious for my root canal. He was very gentle and took his time while explaining what he was doing at all times. I am very pleased with his services...though I hope to never need them again! :-) read more

Dr. Wourms did a fantastic job with my root canal 7/13/17. Long session but absolutely no pain. Great office staff as well. I highly recommend this office and this Doctor. Jerry H. read more

I tried to call Dr. Wourms office today because I am in need of Root Canal Therapy, only to discover that he past away at the beginning of this year! Dr. Wourms was a kind and generous man and an excellent Endodontist. I'm very sad to hear of his passing. He will he missed. read more

I'm 65 years old and I've just had my first root canal. I couldn't have been more pleased with the professionalism, courtesy, respect and care that I received from Dr. Wourms and his staff. read more