I went to Dr. Nagel for a root canal last year and I was amazed. He was very competent and was in…read moreand out of my mouth in 45 minutes! It was incredible. I had just had a root canal a few months before elsewhere and it took 2.5 hours and they did a mediocre job. Dr. Nagel's work healed great and my other dentist who did the bridge was very happy with his work as well. I've told my friends that if they ever need a root canal, Dr. Nagel should be their first choice.

Provided false hope then lied to my referring dentist office about what actually happened.read more

My dentist referred me to WE to get a 3D x-ray to determine if root canal was feasible (visible…read morecracks above gum; through-the-cheek x-ray looked OK, but 3D shows more). WE refused to do the 3D x-ray. When pressed, she said she could do the 3D x-ray after doing a root canal - if I wanted it. [Why do the test to see if root canal is feasible AFTER the root canal?] Instead, she duplicated the through-the-cheek x-ray that the dentist had done a few days earlier. [Supposedly, ADA recommendations on lead shielding have been relaxed because, among other things, with digital x-rays, there's no need for duplicates. WE doesn't use lead shields AND does unnecessary x-rays.] Then, WE did the same exam that the dentist had done - though following an inflexible procedure: Positioned my arm on my leg and said to raise it if I felt pain. Tapped on a different tooth. I looked at her and said, "Of course it doesn't hurt; you're tapping on the wrong tooth." She started over again, placing my arm on my leg... I glared at her as she tapped on the wrong tooth again. Eventually, she tapped on the tooth that I had gone to her for, and I raised my hand. Sprayed something like liquid nitrogen on the tooth to determine temperature sensitivity. Then declared "The roots are dead; I'll do a root canal.". [Never checked the roots themselves.] Charged $355 to do what the dentist had already done (for less money).... I found another endodondist who did the 3D x-ray. I suspect my dentist referred me because WE is owned by the same chain that bought my dentist's practice. I'll start looking for another dentist, now. The stupidity continues. I got a phone call from them about the above review. They claimed that they were trying to save me money by not doing the 3D x-ray. Then, why did she offer to do it AFTER the root canal? Then, the 3D x-ray would have been a complete waste. She also said that the through-the-cheek x-ray wasn't good enough. [Why not mention that?] I brought up the fact that, in the waiting area, I was notified that they were running late 35 minutes after my appointment time. I tried to explain that the time to tell a patient that you're running late is at or before the time at which they are late. She tried to justify giving notification after it's become obvious. They just don't get it. I just hung up.

Very disappointed in Dr. Stern. I seen her approximately 2 weeks ago and she stated that my tooth…read morehas to be pulled. I was told to follow up with an oral surgeon. My appointment with the oral surgeon is next week and I called Dr. Stern to please prescribe me an antibiotic because my tooth is infected. I am running a low grade fever. Guess what she called me and I I advised her what was going on. All I need is an antibiotic to relief the pain. Dr Stern stated she would have to call me back which she did NOT. Because she stands to not make anymore money on my visit Dr Stern choses to leave me in severe pain. All I asked for was an antibiotic.

This practice is fantastic. They know what they are doing. They understand emergencies and are…read morehelpful and professional.

Having a root canal is not fun. Having it done by Dr. Saidon is an experience I will never forget…read more I was so impressed at how Dr. Saidon and her assistant worked together as though they were one human being. Hardly talking to each other, but seeming to know what needed to be handed back and forth without much verbal communicating. It was obvious they had been working together for a very long time to the point they seemed to know what the other was thinking. I have so much confidence in them, I will never use another endodontist. (hopefully I wont need to :)). I highly recommend this practice.

Dr. Jessica Russo Revand and her team were FANTASTIC!! Like most, not thrilled that I needed a…read moreroot canal but I was so fortunate to be referred to Dr. Russo Revand who explained everything up front and assured me it would be fine and pain free. Which it was!! She and her team were wonderful and run an excellent office. From setting the appointment to a follow-up call that evening, I could not of asked for more or better service. If you need Endodontic care, this is the place to go!

From the owner: Our Manchester, CT office provides a comfortable, modern space for our patients to conveniently…read morereceive endodontic treatments safely onsite.

I called for an emergency root canal. I love out of state and they got me in the next day and then…read morecalled me back with a cancel to see if I wanted to come in sooner. From the time I walked in the door I was greeted and treated so nice. The staff are very friendly and helpful. Dr Yasmine Basseghi was so sweet and checked on me throughout my procedure making certain I was comfortable. All the staff are nice and friendly. I highly recommend this office!

Root canal was fine but now no one answered the office phone? Tried to call many times is she still…read morein business?

Naturally, I wasn't too thrilled about needing a root canal, but after working with Dr. Kelly…read moreBarnes, it was hands down the most painless process imaginable. My tooth feels great, and I did not feel a thing the entire time. A day later and I don't even need Ibuprofen as the tooth is barely sore. I would certainly recommend them to anybody that needs a root canal.

Today, I got one of the best xmas gifts ever from Dr. Johnston - she saved my doomed tooth which 2…read moredoctors couldn't complete the root canal procedure before. The first doctor messed up badly that caused this whole issue. A couple of years later I tried again, but this 2nd doctor told me that its root has fractured, so nothing can be done but to extract (which wasn't true as Dr. Johnston told me it's not at first glance...). Although it gave me a constant anxiety for about a year I'm so glad that I kept it and decided to see Dr. Johnston one last time. 3rd time's a charm and it's saved! Hooray!!!! Also, everyone in the office is very nice and helpful. I highly highly recommend this place for anyone who needs a root canal.

This was my second root canal I had done recently. I attempted to go to my previous provider, but…read morethey couldn't get me a timely appointment. I was anxious about changing providers but this group was able to schedule my consult the same day, and the procedure was completed within 48 hours! The office is clean and equipped with state of the art technology. The staff is very pleasant and my experience was amazing! I highly recommend Dr. Tran to any dental-phobes who might be in need of a root canal!

This was my 2nd consult with Endodontist. Upon my initial interaction with Dawn at the front desk…read moreI was met with warmth and asked a lot of questions about the office and Dr. Lisa Tran. Dawn has 30+ years in that office and was sympathetic to my situation. This is a long post for those who have trauma or sensory issues - please read. I went to this office because I am an adult with trauma. I didn't go to the dentist until I was 11 and having my teeth cleaned took 4x due to swelling and cavities. It was horrific. Recently I had a crown at Aspen Dental after leaving a dentist in Griswold due to coverage changes and they said I had $12K of work to be done with cracked teeth that didn't show on xrays (later found out upon returning to Griswold Dentist). They did the first crown at Aspen and I had unexplainable trauma as I started to cry and felt a panic attack. I also had wisdom teeth out when I was 20 and they gave me a shot of novocaine to the roof of my pallet that I almost passed out as I suffer from sensory issues. Later, I found out later this is one of the main reasons women have trauma in a chair from sexual trauma and I was molested and raped when I was younger. So, I knew I needed to have potential laughing gas (nitrous oxide) and wanted a dentist that is emphatic and understood the situation. Dr. Tran had Ashley assist in the procedure and she was very nice and understood my needs. I brought earbuds and listened to music so I didn't hear them. Dr. Tran and I talked before about the complexities of my issues and she was so sympathetic and touched by what I shared - not making me feel bad for having hangups about my needs. During the procedure, she explained everything but I didn't want to know and said to just do it. She did not have to give me a shot to the roof of my mouth, nor did I need nitrous. I needed trust in knowing I was safe. I had a major abscess in that tooth and it's been 1 week out and I am thrilled to say I feel great. I would drive for hours to see her if needed. She's an incredible person....and an expert in her field. I can't say enough good things about this office. I have a child with sensory issues and know Parents are always looking for experts in field who can work with those that are sensitive - she and their office would be the ones that fit this need. Thank you to the entire staff for creating an environment of psychological safety and learning about the whole patient. With gratitude, Suzanne Arena

THE MICHAEL JORDAN OF ENDODONTISTS!…read more Believe it or not, I am about to sing the praises of an endodontist! No reason to be nervous about a root canal, especially if you have a good dentist. I was actually looking forward to having mine! Why? Because I was in a lot of pain for a few weeks BEFORE having the procedure... I wanted it to stop! After some research on the web, I chose Dr. Aboushala based on his stellar reviews and credentials... and I'm so glad I did. Firstly, Dr. Aboushala is all about doing everything he can to save your tooth... I like that. I had a very large area of infection (hence the pain) and he affirmed that a root canal would be the right procedure. He did an amazing job... absolutely no pain. I've had a few root canals before, but this doctor is in his own league. He has a wonderful caring demeanor and explains everything he is doing. He is very deliberate and checks everything along the way in an exacting manor. He takes the time to make sure that everything he is doing is perfect. As the procedure advanced, his professionalism gave me the confidence that I would have a successful outcome. And I did! I was finished with the procedure around 12n and my tooth already felt so much better that night. I could eat soft foods with no problem, and pretty much anything I wanted a couple days later. I was ecstatic! After returning to the doctor's office for a check on it, everything was in good shape, as I expected. If you need a root canal, I can't recommend Dr. Aboushala more highly. He's quite special and I'm so glad I found him. I'm thinking of moving to Florida soon, but if I need a root canal in the future I will no doubt fly back to Boston to see this amazing man who does fantastic work and genuinely cares about his patients.

From my first interaction with the office, I was relieved and pleasantly surprised by how flexible…read moreand understanding everyone was. I called on a Thursday from a vacation because my dentist recommended a root canal ASAP. Dr. Aboushala's office was able to get me in first thing Monday morning. They explained how the insurance worked and took all my information so there wasn't much to do when I got there. Once confirmed that I did need a root canal, Dr. Aboushala said he could do it right then and was very gentle, explaining everything along the way. One thing I was concerned about was the discomfort of having your mouth open for so long, but he kept providing frequent breaks, which really made a difference. They explained clearly post-procedure instructions and worked with me to adjust them so they were right for me. The follow-up the next day was the icing on the cake. So while no one ever wants a root canal, if you have to have one, Dr. Aboushala and his office make it as easy as possible and I highly recommend them.