I was very happy with Dr. Wardius and the work went without a problem. I was told what my final…read morepayment would be and received estimate from insurance. Very much like others(Whom have commented) the office staff leaves MUCH to be desired. I paid my bill in full for the amount i expected and had been told. That was my last visit in Sept. In February i received a email saying i owed 470.00 for a CT scan. I paid in full what i was told to pay in Sept. I contacted the office and asked why the first i was hearing about this was 5 months later and the response was i owe the money. I told them i paid in full I paid 5500+ on my final visit. Today i received a call from a collection agency saying i had been delinquent since Sept. and payment was due in full. I pay my bills, excellent credit score and to be sent to a collection agency and effect my credit over there shooty billing is a place i would stay far away from. I also will be in touch with my referring dentist. I hope they enjoy the $470.00 dollars as i am hopeful this will help others not get caught in what seems to be a common sneaky pratice.

I chose to bring my daughter to this practice on the recommendation of our Orthodontist for a…read moresurgical procedure as part of the work with her braces. Her recovery has been good, with no complications to speak of (only two weeks in at time of writing this). So the services provided by Dr. Wardius appear to have met expectations. Unfortunately, the office experience left something to be desired. While a comfortable and soothing ambiance make for nice experience, day of, I was disappointed with poor communication with the office staff around the costs involved. After completing our consult visit and scheduling the surgery I asked for a cost estimate and was presented with expected costs, based on expected insurance coverages. Two weeks later these were updated based on an uncovered service performed at the consult (a CT scan), and I was provided what I understood to be final numbers (assuming that nothing would change during the procedure that would require additional services or coverage-wise from insurance). On the day of the procedure, everything proceeds as expected. No additional services needed or performed and payment requested matches the estimate I had been provided. Two weeks later I am now being charged for a service (the CT scan) that was supposed to have already been accounted for, as I was told that it had been, two weeks prior to the procedure. But they are telling me that I mis-read the email when they said "The balance was added to the patient account." If so, that estimate should reflect that amount. When a customer is quoted a price for promised services to be rendered, and those exact services are what is completed, then that price shouldn't change after the fact. Trying to discuss this with the office manager was the final straw as she was more interested in expediting the call, crossing it off her to-do list and getting off the phone than to honestly hear the concern and frustration that a client had with their experience. This "problem customer" as I am sure to be referenced as behind their closed doors, could have been a learning experience for the team so that they could better understand how to service their customer's needs. Instead it was so much more transactional and disappointing. I will be sure to pass this experience back to the original referring office and to find another practice for my son when he is due up in the coming years.

I called for an emergency root canal. I love out of state and they got me in the next day and then…read morecalled me back with a cancel to see if I wanted to come in sooner. From the time I walked in the door I was greeted and treated so nice. The staff are very friendly and helpful. Dr Yasmine Basseghi was so sweet and checked on me throughout my procedure making certain I was comfortable. All the staff are nice and friendly. I highly recommend this office!

Root canal was fine but now no one answered the office phone? Tried to call many times is she still…read morein business?

I've had issues with my overall oral health since I was in my 20s; surgeries, deep scalings, tooth…read moreloss. One of my dentists did a scan and found that something had eaten my bone away in two areas - very scary to look at, but didn't even notice it unless it became infected. Dr. Koo assessed the situation and explained the surgery that needed to be done which included removing my remaining top teeth in order to remove a 2 inch cyst, and regrowing bone. I'm happy to report that the surgery was painless and that when post-surgery pain set in Dr Koo was able to prescribe something that kept me comfortable and the pain was gone within a few hours. Next step implants with the incredible Dr. Koo!

I needed to have one wisdom tooth extracted. I have never had a tooth extracted before. My anxiety…read moreand anticipation level had skyrocketed. Dr. Koo and his staff were so kind and caring. They created a feeling of safety and calm. Everything I wasn't! Dr. Koo listened very carefully to my needs and fears. I awoke and - tooth was out! Over! Done! If I ever need any level of oral surgery again (pray not), this is the only office I would contact. They are the best!!!! I am NOT attaching a pic of my tooth! Lois C.

I had a root canal procedure with Dr. Corliss-- two visits-- one in the Wellesley office and one in…read morethe Lexington office. Dr. Corliss was excellent. He explained everything to me and was very patient and caring answering my questions. He made the procedure as painless as possible, which I appreciated very much. The office staff in both locations were kind and friendly, and any time I called someone answered the phone. Most importantly, all the pain is gone from my tooth! I am grateful I was in such good hands.

Our family is incredibly grateful for the team at Limited Endodontics. Our 17-year-old daughter…read moresuffered a traumatic sports injury that resulted in her teeth being knocked out, and the compassion, urgency, and skill shown by everyone here made an awful situation so much easier to navigate. They performed her root canals with exceptional care and took the time to explain every step, reassure her, and make her feel safe during an extremely stressful and emotional experience. Their kindness and professionalism were top notchs, and we can't thank them enough for guiding us through such a difficult moment. Highly Recommend!

By far the best care and group of endodontists and periodontist in New England. I've had 17 Root…read moreCanals with Dr. Nagel and he is the best. Highly recommend this amazing group of Dr's and love that they have all the newest equipment to make things easier and more efficient!

These guys (and gals) are the best! Very professional and client friendly! Dr Gonzalez and Kathy…read morewere excellent. They make you feel like they really care about you. If you need a root canal this is the place to go!

Dr. Koo & his staff are wonderful. This is probably the Yelp review I feel most excited to write…read morebecause the stakes are so much higher when a person is doing surgery than when you're, say, ordering food delivery. I did my second surgery today with Dr. Koo & he is so good about communicating while in the procedure-explaining how far along you are and what he's doing. Of course, it's always great to hear "Perfect!" in there too...which I did. Results from the first surgery were my best ever. My dentist highly recommended him...& now I know why! His front desk staff were so kind to call over to my pharmacy to ensure they'd have my antibiotics ready when I picked them up 15 minutes later...which they did. Another great experience

I went to see Dr.Koo for a gum graft and he did an incredible job. Not only was he patient with me,…read morehe talked through all the steps that would take for the surgery. He answered all of my questions and I asked a lot of them since it was my first time with this procedure. The gum graft was a success and healed beautifully. The office is very beautiful, it is a tad bit small but the staff are attentive and so sweet.

Naturally, I wasn't too thrilled about needing a root canal, but after working with Dr. Kelly…read moreBarnes, it was hands down the most painless process imaginable. My tooth feels great, and I did not feel a thing the entire time. A day later and I don't even need Ibuprofen as the tooth is barely sore. I would certainly recommend them to anybody that needs a root canal.

Today, I got one of the best xmas gifts ever from Dr. Johnston - she saved my doomed tooth which 2…read moredoctors couldn't complete the root canal procedure before. The first doctor messed up badly that caused this whole issue. A couple of years later I tried again, but this 2nd doctor told me that its root has fractured, so nothing can be done but to extract (which wasn't true as Dr. Johnston told me it's not at first glance...). Although it gave me a constant anxiety for about a year I'm so glad that I kept it and decided to see Dr. Johnston one last time. 3rd time's a charm and it's saved! Hooray!!!! Also, everyone in the office is very nice and helpful. I highly highly recommend this place for anyone who needs a root canal.

Had I known what I know now I would not seek Dr Bissada's care. He overfilled my root canal which…read morecaused me great pain. He and his staff further went on to try and conceal his error. I will now need an extraction and implant. Save yourself from the ordeal.

I saw Dr Bissada to evaluate acute jaw and tooth pain that had been keeping me awake for days. I…read morewas able to get an appointment the next day which was amazing. Dr Bissada took his time identifying which tooth was giving me the pain, which turned out to be a fractured molar from my bruxism habit. He went over all possible treatment options and was kind enough to explain that a root canal, which he could do, likely wouldn't resolve the problem in this particular case. I decided to have the tooth extracted, and his front desk staff helped facilitate my appointment with a nearby surgeon. I can't thank Dr Bissada and his team enough!!