I am a very nervous patient who feels everything without a lot of novocaine. I have been treated…read morevery well by this office. I was a patient years ago and left when they were hit with a cybersecurity ransom problem that was a huge issue for their records and company. They were able to deal with it, keep my information safe, and made it easy to return. They are not at all like some of these reviews describe. They are helpful, not mercenary, and are willing to be very gentle with an easily panicked person. Their care is excellent.

Miley the Dental Hygienist is very careful and doesn't jab but takes her time and does a very…read morethorough job. She and the office staff are very friendly and efficient. I don't even dread going to the dentist anymore...AND I USED TO.

I made appointment online, weeks ago, for bonding my tooth.Dentist said he didn't have time. Put…read moresome white putty in the bad tooth & fell out in the car. Great Service ! I'm going on vacation soon & tooth kills me ! I could have done this from CVS. Don't go

The care was professional and friendly…read more On the other hand, their proposals and business practices are misleading, deceptive and fraudulent. They claim that they present your actual insurance benefits in the proposals, but it just a general "estimate". VERY misleading. My last visit I was expecting to pay $520 per their Patient Plan Proposal, but they said I owed $2,100 because my insurance didn't cover previous visits. Stay away. Plenty of other honest private practice dentists around.

Horrible. I've been coming here for many years, along with my family. It's gone down hill fast…read moresince Dr. Gusar retired. Recently I had a cracked molar that needed a root canal. Neither dentist in this practice can perform a root canal, which is obviously subpar. So I needed to wait 3 weeks to get the procedure from a visiting endodontist they contract with, who only works there half a day every other week. I suffered for 3 weeks and was not offered any pain control other than ibuprofen. Meanwhile I developed a big abscess which caused even more pain. When I finally had the procedure, it was intensely painful due to the abscess, which makes lidocaine less effective. Afterwards there was again no pain medication offered, just advice to take ibuprofen which is totally inadequate. I also was told to get the tooth crowned or capped as soon as possible or it might crack more and need removal. But guess what? The soonest appointment they could give me for that was 2 weeks out. I've spent many tens of thousands of dollars at this practice over the years, in cash, but this is it for me. Moving on. Never again. When you need them, they aren't there for you.

I've been a patient for many years with Welcome Smiles however there's been a big change in their…read morecommunication and care for their patients recently, to the point where this is my first ever review. It's at the point where I will be switching to another provider. The most recent issues are as follows. Due to an infection I was told I needed a root canal. The procedure was performed by an outside provider and the experience was horrible. At no point did that dentist seem to care about my discomfort and anxiety. After completing that procedure I was told I needed a crown. They never informed me ahead of time that I would need that. As I was checking out I was told, " of course, whenever you have a root canal you need a crown"! No consideration was given to inform me of this before the root canal so I could plan accordingly. Understand that both of these procedures are expensive (even with insurance). I then go ahead with the crown appointment. As the dentist begins the procedure I question why he's working on a different tooth. This is when I'm told that the tooth I had the root canal worked on already had a crown on it and that the tooth he was currently working on needed a crown. Shouldn't I have been told during scheduling that the crown was for a different tooth? I most likely would have chosen to pay off one procedure before scheduling the next procedure since it wasn't an emergency. Shortly after going through all this I then receive a phone call from the dentist himself, asking if I'd like to set up work on another tooth!! In all the years I've been going to a dentist, never has the dentist contacted me directlv about future procedures! This is when I feel this dental office has become more about getting money from patients than their care and needs. Fast forward to my most recent appointment. I'm scheduled for a replacement crown (the one I had cracked). I was told to plan on an hour and a half. This dentist makes the crown in their office so I was made aware that there would be about a half hour or so that I would be waiting for it to made. However, as I Wait and Wait and Wait, I can hear my dentist working on another patient in the next room. He finally comes back to me to finish. It was now 3 HOURS LATER!!! RIDICULOUS!!! At no point during this time did an assistant or the dentist check in with me or give me an explanation. It was as if I didn't exist!! It sure seems like he's double dipping to make more money by scheduling one patient between another patient! I guess he doesn't feel my TIME is worth anything!! WRONG. I will be moving on to a provider that genuinely cares and communicates clearly with their patients. I would think twice before going to this office!

Dr. Colin Gartner was amazing. I couldn't be happier with the awesome job that he did. Also, the…read moreentire staff was great. His assistant whose name I can't remember, was also great. So, I couldn't be happier and highly recommend them. In addition, they put me at ease and made the experience very low on the stress scale.

The office manager Joe was horrible and made excuses for their own mistake. I had been a patient…read morefor over five years and on this appointment Joe had the nerve to ask me to leave and refused service because I didn't have a list of current medications which they never mentioned I needed to have before appointment and I drove 40 minutes to get to. I explained that my meds hadn't change from what was on file but would not accept. then told me it's my fault for not carrying a picture of my meds not his staff. Joe treated me like a child embarrassed me front of others. I have anxiety already of dentist which is in my file and this is how they treat a patient and human. So sad this office has gone downhill can't keep help always someone new. Oh and he had the nerve to call me hostile because I was upset

my family LOVES you!! Being middle age I have seen several…read moredentists over my years. I've never felt so cared for and so confident that my teeth, my health is of their upmost concern. the front office staff are extremely professional and helpful concerning insurance and payments. I felt respected. I felt comfortable knowing my teeth seem to be just as important to this office as they are to me. They saved my mouth. They excel in speciality dentistry. if youre looking for cheap work maybe skip this office as cheap work is not their specialty. if you're looking for professionals who EXCELL in dentistry -- this could be the place for you.

After going there for years and dealing with the front office bad attitude and high prices for…read moreevery treatment, they BOTCHED my Invisalign treatment and after 2 years of wearing trays for almost 19 hours a day, I'm back to square one and have to go get traditional braces... Horrible

"None of these edits would necessarily be a cause for concern in this case because the dystrophin…read moregene is already defective," said Nelson. "That being said, any unintended results could potentially take away from the efficiency of the gene editing you're trying to achieve, which supports the importance of designing ways to objectively identify and mitigate alternative edits in future studies." "I met Dr. Gi

This is the best Oral Surgery office ever. Not stuck up, easy to get along with, reasonable prices…read moreand fabulous staff. The Doctor is kind and friendly and there wasn't any pain (went to sleep). If you need a tooth out in Worc County, this is the place

Auburn Oral Surgery was recommended by my dentist for the extraction of a tooth…read more The staff were kind and I was brought into the office/dental chair after I filled out the standard paperwork. The dentist arrived, asked the basic questions and we chatted for a bit. He explained what he would do and gave me the Novacaine. After a reasonable amount of time for the Novacaine to work he came back and asked if I was ready. Maybe I was lucky but within 20-30 seconds the tooth was removed and I was done. It's now evening and I am still pain free and feeling great. I would highly recommend the office.

Terrible practice. Would not recommend. Do mot recommend them . Seek another practice......read more

I had a great experience here! I went in for a cleaning as a new patient and the person working the…read morefront desk was very welcoming and helpful. Lily the dental technician was really sweet and gentle during the cleaning and explained everything thoroughly. Dr. Saha was also great.

I am posting this to share my experience & to hopefully…read moreprevent others from going through what I am presently dealing with now. I must preface the following by saying that I do not take relaying this type of info lightly. & it is not based on assumptions or rumors, interpretations or misunderstandings. The following is based on indisputable FACTS. Great Expressions Dental in Auburn. They've blatantly LIED on numerous occasions on various things. Claims. Billing. Procedures. I had been going to them since Sept. as a result of an emergency dental situation, & had gone to them several times thereafter. I never had an issue prior to this. I need(ed) extensive dental surgery. In January I had a consult with the oral surgeon, who stated I needed 2 bone grafts before other procedures could be done. My jawbone was "in good shape, just too narrow for implants." On that day (& on prior visits) I had been reassured by several people (dentist, billing clerks) that mostly everything would be covered. Remember that. Then on that same visit I was given an itemized printout of what I would owe, (out of pocket) - IF for some unforeseen reason my insurance denied my claim(s) for my pending surgery etc. Over 10 grand. I booked the appointment & checked with them periodically to see if they had heard from my insurance agency. "No, not yet." Then the DAY BEFORE MY SURGERY they called to tell me it was denied - & that I would need to pay the FULL AMOUNT the day of my surgery, regardless of the fact that I would only have a portion of the work needed to be done on that day - in order to proceed. THE DAY BEFORE. (Totally premeditated.) Shocked & in disbelief, I still kept the appt. I called my insurance agency right after that to let them know that I would file an appeal - & was told G.E. NEVER FILED A CLAIM FOR MY SURGERY or for other pending procedures. I immediately called my dentist's office - & literally had so much smoke blown up my ass - that I bet my lungs had actually turned black. The manager I had spoken with immediately took a defensive stance - & said my insurance carrier "recently changed their guidelines" & they knew that what needed to be done wouldn't be covered. So they never filed. Then a minute later she said "& when we submitted it, & it was denied..." I said hold up! You JUST SAID that you did not even file a claim, so how could it have been denied...if you never filed it????? SILENCE. I followed that up with - & when I've called to check if you've heard from my insurance, I was repeatedly told "not yet." I caught her in several more lies, which rendered her speechless again. THEN she said how they treat 50-60 patients a day, & that they just "don't have time" to file claims for everyone. I investigated further & called my insurance agent - & was told that they did not change anything to my policy, no guidelines were updated & if anything had in fact changed - I would've received a letter in the mail. Manager at G.E. tried to smooth things over with me by saying she would file the claims for me immediately. Too little too late. Cancelled surgery & let them know I'd be taking my business elsewhere. Totally disgusted. Thee most deceitful & unethical people I've ever dealt with in my entire life.

Somehow my review was deleted, a couple years ago i stated that the Dr has no compassion for people…read moreand i was in braces for years with other opinions that she wasn't doing a great job and she was extremely rude about my hygiene even knowing I've struggled with my mental health my whole life ( as is on my chart) .( this is the only place my Insurance covers) I stated my concerns on this app and was subsequently brought to her office where the dentist hygienist called my mom "grandma" after years of knowing her as my mom. When we got into her office she confronted me about the review and asked my concerns as I stated them she completely denied and disagreed without really even thinking about my concerns. Consequently my braces were removed because I refused to delete my review!!!! If i could rate this a 0 i would! I absolutely dread coming to this dentist for appointments.

If I could give this place a zero star I absolutely would. Dr. Goodazi should not be working with…read morechildren what so ever. She is rude and nasty not only to the patient but to her own dentist assistants. I'm very disappointed with the way my daughter was treated here and although I called to complain about our awful treatment - no actions were taken. Do not bring your little ones here, kids and all people should get treated with dignity and respect and you will not get that here.

I have been a patient at Grace Family Dental since the facility was in the Park Avenue/Grove Street…read morearea. At the time, I could walk to the office--which was part of the attraction. The office moved to Grafton Street. I followed. Thirteen years later I am still a patient. Dr. Mundra and her staff are a joy to work with. In my case, my salivary glands became underachievers as a result of a medication I was prescribed. The number of cavities I got began to increase. But, as one of the hygienists put it, "it's our job to educate, not to judge." The hygienists were more than willing to teach how to protect my teeth. Swishing with water after eating; reducing sugar in the diet; showing me how to improve flossing and brushing techniques, and suggesting products (with coupons) that keep the mouth moist improved things nicely. As a result, I had fewer cavities. Plus, I lost fifteen pounds in eight months, and my A1C level is lower. Dentistry is truly important for the whole body. Thank you Grace Family Dental.

I have been going to Grace Family Dental for several years. The staff is wonderful, they really…read morecare and they are punctual. No complaints at all!! I highly recommend them!!!