I called this office to make an appointment for my son. they replied via text with dates and I…read morereplied saying i needed to speak to a rep. regarding my insurance. they never replied. I also called and left a voicemail but they never called me back. I have visited that office before and had great experiences with Dr. Hebert and Dr. Mohammad. But apparently the staff does not care about the customers. Staff have lack of interest in customer satisfaction and they are inconsiderate by not returning phone calls.

Helpful and smiling face will to listen and teach the children how to take care of their own teeth…read moreand smile

I've been taking my kids to see Dr. Rotter for years. I love the location and staff . Dr. Rotter is…read moreawesome and very patient. Him and his staff make you and your children feel welcomed and try to make them as comfortable as possible. Would definitely reccomend bring in your little ones here. My kids and I love talking with Marisol. She's very nice and always happy which is a great way to start the appointment .

From the owner: We Have A Friendly, Fun & Open Environment. Your Children Can Watch Videos While You Wait. Parents,…read moreyou are welcome to accompany your children during their treatment. Call or Come by Today!

Had a terrible toothache. Youn dentist Martinez gave me two options after exam and X-rays…read more Extraction or root canal. I chose root canal. Office/dental assistant very nice and efficient when helping me with paperwork and scheduling procedure. They worked me in in on the schedule fir later that day. Chair side assistant was a bit tough when taking X-rays, suctioning and pushing down gum around the tooth. Her instruments put too much pressure on my lips and cheeks. Dr. Martinez wanted to do the root canal and crown all in one appointment. I was skeptical but after he reassured me everything would be fine. I conceded. He must have been pretty confident that the root canal would be successful because he did the crown prep first which was very uncomfortable. I kept asking for more anesthesia. After the crown prep he initiated the cleaning out of the root canals. Also very uncomfortable. After removing the amalgam filling he discovered that the tooth had a fracture. I winded up having to have the tooth extracted! It took three to four days fir my mouth to feel back to normal!

Warning!!!! Please be sure that they give u a work layout of what insurance covers and your portion…read morebefore having any work done. I had a horrible experience due to lack of miscommunication and staff dropping the ball.. I was mislead to believe that what I was having done was fully covered.they did half the work (I had 7 teeth removed for dentures)and when most important part came up to get fitted for permanent they mentioned oh by the way did u know u have to pay $1350 before we can set next appointment to go further...ur insurance covered $0.. I was mortified, and in tears. No apologies, a specially from dr. Martinez who said well just use poligrip for now and call us when ur ready (meaning when u have the money). They left me with a messed up temporary, 20lbs lighter and struggling even after knowing what previous bad experience I had with a dentist. Yes they were nice at first and treated me like they were there to help me but ended up screwing me over.. I found a new dentist who processed same things needed and to my surprise everything was covered 100% and was able to get my permanent top denture and bottom partial at no cost. I don't know what the difference was or what but be careful with this place.. this is just a warning of my experience.. I would never recommend anyone here again

I visit this business recently, I took my daughter and the office manager or advisor Denise…read moreMarquez, treat us excellent and with extreme professionalism. I would recommend this business to any friends or family.

Its been an ok experience not great as sometimes the energy you get from the front desk girls isn't…read morea happy and welcoming then to top it off this new virtual system they have now you cant even get theough to them anymore ive been calling for 1 week now and no answer the virtual says if no answer to leave a voicemail and they will get back to you but it dont even give you the option to leave anything as it says they cant get to the phone try again later and click hangs up, at this point im considering moving my 5 kids from this place.

Today was polishing my teeth and gums check up. Still 2 more extraction to be done. Right top…read morewisdom tooth and left bottom wisdom tooth.

From the owner: About Dr. Yanez General family dentist Hilda Yanez, DDS,…read moreleads the team at Raices Dentistree, located in San Antonio, Texas. When she envisioned her dental office, she wanted a place to provide quality dentistry without the negative stigma associated with most dental offices. When choosing a name for the dental office, it needed to represent a part of her. Spanish is Dr. Yanez's first language, and she wanted to reflect that part of her in the name. The word "Raices Dentistree'' comes from the Spanish translation of "Raices," which is roots. Roots represent her reminder of where she came from and the people that helped her grow her strong roots. Those strong roots give her a strong foundation. In a tooth, strong roots also represent a strong foundation.  Dr. Yanez wanted to create a space where you could feel warmth and comfort when you come inside the office. Whether you see a dentist regularly or not at all, every mouth is welcomed. No judgment. Another vital element she wanted to bring into the dental office was nature. She finds it peaceful and soothing and wanted to provide that experience to her patients.  At Raices Dentistree, the team wants their patients to feel educated on their treatment choices because education is the foundation to a healthy mouth and overall health...

I had a new patient cleaning with Dr. Cheryl Davis and it was one of the best dental experiences…read moreI've had in years. The office was welcoming, everyone was friendly, and I was seen right at my appointment time. What impressed me most was that Dr. Davis herself took the time to clean my teeth. She was thorough, friendly, informative, and honest throughout the visit. Unlike many other dental offices I've been to, there was absolutely no pressure to upgrade to an expensive deep cleaning. In fact, over the years I've had several dentists try to convince me I needed a deep cleaning, only for the actual cleaning to take 15 minutes or less. One dentist even admitted they felt guilty about recommending it. With Dr. Davis, I felt like I was getting an honest assessment and treatment that was actually based on my needs. She took her time, answered my questions, and provided excellent care without any sales pitch or unnecessary add-ons. It's refreshing to find a dentist who values patient care and integrity. I highly recommend Dr. Davis to anyone looking for a trustworthy, skilled, and genuinely caring dentist.

My 83 year mother hadn't seen Dr Davis in over 5 years. We were welcome back with open arms. Dr…read moreDavis mom is great at the desk, Carlos is awesome and Dr Davis is outstanding. They took x-rays and she was given an exam. God bless this staff. Thank you'll for being so nice

We were able to get an appointment quickly for 1 child with an urgent issue. The facility is clean,…read morewelcome, and kid friendly. The staff were courteous. Elizabeth & Dr Mauricio made my daughter feel comfortable. Dr Mauricio was knowledgeable and explained things clearly. They have TVs above the beds to keep kids entertained during the visit. I think this is always a great option for peds!

Dr. Marcusheimer has seen all of my children, for many years! Will always be my favorite dentist…read more He and the staff are so welcoming, caring and professional. The kids never knew they received injections (that's a win) never hurt during any procedures and always felt comfortable with him. Wish he was a dentist for adults Office staff and dental assistants are all great. Best pediatric dentist in town.

Overall hospitality and compassion for patients was a welcomed surprise. I can confidently say they…read morehave a dentist that cares for each patient. Will be recommending to friends.

My experience with Elevate Dental has been disappointing and frustrating…read more I experienced repeated delays involving referral coordination and was ultimately informed shortly before a scheduled appointment that the referral necessary for treatment was no longer active. This issue was discovered by me rather than proactively identified by the office despite months of waiting for care. I also had concerns regarding the professionalism of front office staff. During a scheduling call, I found the interaction dismissive, condescending, and unhelpful. When I requested management involvement, I was told management would review the matter, but I never received the callback I requested. Instead of communicating directly with me regarding my concerns, information about the situation was reportedly discussed with my case manager. This has raised serious questions for me about communication practices, patient respect, and whether discussions about my complaint were necessary and appropriate. My concerns include delays in care, poor communication, failure to return management calls, referral coordination issues, and lack of transparency regarding requests for records and information. Patients deserve professionalism, accountability, and direct communication when concerns are raised.

I never was one that enjoyed the dentist visits that had to be made as a kid. As an adult I am so…read morehappy to have found an office that is efficient and helpful in calming those nerves. The staff is amazing and so adorable at making me feel at ease each visit. They make it enjoyable and are very tending to every need despite the age of the patient. Yolanda and Dida are 2 special ladies that are very attentive and full of beautiful smiles and delightful Ness! I just love it here!

Great dentist, but they are very disorganized. I went in for a cleaning and they were going to…read morecharge me for another procedure they came up with. I already had a plan and I was going in for a cleaning before the end of the year. I have had too many problems with them. It's just very frustrating. Some of their people are rude

My mom and I have been coming to Monarch Dental for years. We just love the staff and especially Dr…read more Ceasar she is very friendly, understanding and very caring.

I went to this dentist for about 2-3 years. I was told it was ok that i could only chew with 1 side…read moreof my mouth. The cleanings might as well not have happenned because they dont do any real cleaning. I started to see a new Dentist 4 months after my last appointment here, and I had SO many long standing issues in my teeth that should have been detected, and worked on at this dentist. They did a crown wrong as it had to be replaced within a couple of years only, and dentist insisted the uncomfortable feeling I had after both times they worked on it was norma. When i went in for appointments and they ran late they wanted me to just go back another time like appointments dont deserve to be honored, and I dont have to take off work to be there. They, also, were not even nice about it. Dentistry and Medicine are two services were, unfortunately, you cant get a refund for HORRIBLE service. Save your money, and keep your health by choosing another dentist.