Had a terrible toothache. Youn dentist Martinez gave me two options after exam and X-rays…read more Extraction or root canal. I chose root canal. Office/dental assistant very nice and efficient when helping me with paperwork and scheduling procedure. They worked me in in on the schedule fir later that day. Chair side assistant was a bit tough when taking X-rays, suctioning and pushing down gum around the tooth. Her instruments put too much pressure on my lips and cheeks. Dr. Martinez wanted to do the root canal and crown all in one appointment. I was skeptical but after he reassured me everything would be fine. I conceded. He must have been pretty confident that the root canal would be successful because he did the crown prep first which was very uncomfortable. I kept asking for more anesthesia. After the crown prep he initiated the cleaning out of the root canals. Also very uncomfortable. After removing the amalgam filling he discovered that the tooth had a fracture. I winded up having to have the tooth extracted! It took three to four days fir my mouth to feel back to normal!

Warning!!!! Please be sure that they give u a work layout of what insurance covers and your portion…read morebefore having any work done. I had a horrible experience due to lack of miscommunication and staff dropping the ball.. I was mislead to believe that what I was having done was fully covered.they did half the work (I had 7 teeth removed for dentures)and when most important part came up to get fitted for permanent they mentioned oh by the way did u know u have to pay $1350 before we can set next appointment to go further...ur insurance covered $0.. I was mortified, and in tears. No apologies, a specially from dr. Martinez who said well just use poligrip for now and call us when ur ready (meaning when u have the money). They left me with a messed up temporary, 20lbs lighter and struggling even after knowing what previous bad experience I had with a dentist. Yes they were nice at first and treated me like they were there to help me but ended up screwing me over.. I found a new dentist who processed same things needed and to my surprise everything was covered 100% and was able to get my permanent top denture and bottom partial at no cost. I don't know what the difference was or what but be careful with this place.. this is just a warning of my experience.. I would never recommend anyone here again

Today was polishing my teeth and gums check up. Still 2 more extraction to be done. Right top…read morewisdom tooth and left bottom wisdom tooth.

From the owner: About Dr. Yanez General family dentist Hilda Yanez, DDS,…read moreleads the team at Raices Dentistree, located in San Antonio, Texas. When she envisioned her dental office, she wanted a place to provide quality dentistry without the negative stigma associated with most dental offices. When choosing a name for the dental office, it needed to represent a part of her. Spanish is Dr. Yanez's first language, and she wanted to reflect that part of her in the name. The word "Raices Dentistree'' comes from the Spanish translation of "Raices," which is roots. Roots represent her reminder of where she came from and the people that helped her grow her strong roots. Those strong roots give her a strong foundation. In a tooth, strong roots also represent a strong foundation.  Dr. Yanez wanted to create a space where you could feel warmth and comfort when you come inside the office. Whether you see a dentist regularly or not at all, every mouth is welcomed. No judgment. Another vital element she wanted to bring into the dental office was nature. She finds it peaceful and soothing and wanted to provide that experience to her patients.  At Raices Dentistree, the team wants their patients to feel educated on their treatment choices because education is the foundation to a healthy mouth and overall health...

My husband and I have been going here since they opened the…read moreHelotes office. We have seen Dr. Smith at several locations, Helotes, Babcock, DeZavala, etc. Dr. Smith is good but, his office staff lacks praise. The Office staff, Dental Technicians, Dental assistants, etc. do not seem to be "on the same page". We have had trouble with scheduling, appointment's, and basic communication. "The right hand doesn't know what the left hand is doing". My husband walked out of his appointment today because the dental technician/assistant did not seem to know what they were doing. This was a follow up appointment to a dental implant and he was afraid they would jeopardize the work. Not sure who is training the office staff but, this area needs serious attention. Disappointed

I do not recommend this place. Being new to San Antonio, I initially went in here to have a…read morepermanent retainer fixed. It had been about a year since I had had a routine check up and cleaning so I scheduled and was told I needed a cavity filled. I have good teeth and have only had like two or three cavities in my entire life. I've never been apprehensive about going to a dentist in the past. This changed all of that. I walked out of there, getting this so-called cavity filled and feeling like I'd been in a boxing match. I have never felt so much intrusion in my teeth like I did on that visit. There was way too much drilling going on and my teeth never felt right after I left their office. Long story short, six months later that very tooth broke. Same tooth that had all that drilling. So a lot of money out of my pocket later I had to go get a crown for that very tooth. I do NOT recommend going here.

Dr. Vetters is the best dentist! I have been to others and felt pain but here I never do. He is…read morevery skilled at his craft and his work lasts. I have always been extremely happy going there. I highly recommend him.

Nightmare office staff!! Although he is a good dentist, his office staff failed to inform me prior…read moreto my visit that they were not fully covered under my insurance. After REPEATED attempts to find this out PRIOR to my appointment, they waited until after the x-rays were done to let me know. Now they are holding my x-rays hostage and have already billed my insurance over $130!! Avoid this place if you can help it!

I've been taking my kids to see Dr. Rotter for years. I love the location and staff . Dr. Rotter is…read moreawesome and very patient. Him and his staff make you and your children feel welcomed and try to make them as comfortable as possible. Would definitely reccomend bring in your little ones here. My kids and I love talking with Marisol. She's very nice and always happy which is a great way to start the appointment .

From the owner: We Have A Friendly, Fun & Open Environment. Your Children Can Watch Videos While You Wait. Parents,…read moreyou are welcome to accompany your children during their treatment. Call or Come by Today!

I visit this business recently, I took my daughter and the office manager or advisor Denise…read moreMarquez, treat us excellent and with extreme professionalism. I would recommend this business to any friends or family.

Its been an ok experience not great as sometimes the energy you get from the front desk girls isn't…read morea happy and welcoming then to top it off this new virtual system they have now you cant even get theough to them anymore ive been calling for 1 week now and no answer the virtual says if no answer to leave a voicemail and they will get back to you but it dont even give you the option to leave anything as it says they cant get to the phone try again later and click hangs up, at this point im considering moving my 5 kids from this place.

messed my teeth up really bad. New dentist will need to do major repair work to repair the…read moremess.

3 years ago, and this month 2026. Bad service, had appointments made for me when Dr. was not in…read more Long waits when he was. Had implants, but regular dentures were made. They "fixed them" by drilling holes for magnets. Teeth and magnets fell out. They finally snapped in half. This month I got a bill for July 2024. For $864. Don't go here. Find another Dentist. TX law says they can't bill you after 11 months.

I love love this staff ESPECIALLY CAZ !!!! She's been amazing and go loving and caring to my…read morechildren. I definitely recommend this dentistry!!!

First of all this place is awesome! The waiting room is a little small but very welcoming! The…read morestaff are highly trained and very gentle and nurturing to the kids. The initial visit went well and we got to meet all team members that would be working with my daughter. The day of the procedure we waited an hr for the medication to kick in (it takes a while). The procedure itself was quick for fillings. My daughter loved Dr. Yost and his assistants WE WILL BE RETURNING IF NEED BE FOR DENTAL CARE!

Horrible staff, lazy and unprofessional. Basically forced me to choose a morning time only to find…read moreout it was set at the time they open and will not allow patients in until open! I arrived 35mins early just like all doctor appointments ask, to specifically do the paper work before hand. They could have communicated their opening time would affect the visit! When they finally opened both staff members only being in the building 30mins acted as if they were tired and over their day. Sort with responses and rude. Started grabbing and looking through all my insurance cards place next to me on the counter instead of asking for what she needed. When I mentioned she can simply ask for what she needs instead of grabbing my belongings, she stated well since I wasn't primarily on my insurance I would have to fill it all out again on paper even though i submitted it online. Never choosing this location again for their lack of patient care, patient time and convenience. As medical professionals we are trained in a higher quality of care and communication. Traits obviously lost in the dental aspect of the field.

I recently went to this new dental clinic, located in Balcones heights, and it was beautiful, I was…read moreable to snap pics before other patients appeared because my son had an early appointment. They were very accommodating to the fact that we had to be in so early. The ladies at the front desk were also very patient. If you get a chance to visit this clinic you must! You won't be disappointed. There are televisions above the dental chairs that my son thought were super cool, it also helped keep his mind off the dental procedure etc. excellent idea for kiddos.

The gentlest dentist's office I've ever been to…read more I've been going to South Flores for a little over a year now and am so sad it had taken me so long to find them. These guys are the literal best. Everyone at the office is so kind and seems to make a point of making visits as stress free as possible. The receptionists have always treated me kindly and have not rushed me when I'm scheduling with them or have additional questions, the hygienists are professional but talk you through every step so you aren't surprised as to what's going on or what happens next, and the dentists themselves are quick but efficient in handling the concerns brought up. I'd mentioned tooth hypersensitivity in one area and the hygienist went out of her way to numb the location for my routine cleaning and the dentist went over possible advanced solutions to help. I ended up getting a filling over the area which has helped the sensitivity immensely. At no other office I've tried prior have they offered to numb the location to help with the discomfort or be proactive about the issue when I've brought attention to it. I never thought it I could be such a simple fix, but they took the time to care and the issue's been mostly resolved. It's absolutely worth noting that the hygienists and the dentists aren't rough in the slightest and have the gentlest touch. While I myself don't have dentist anxiety, I'm sure this must be a relief for those that experience it. I highly recommend this office if you do have dentist anxiety or are simply looking for a new dentist. You won't regret it.

I have lived in NYC, Indianapolis, South Korea, and I have never been happier with my dental care…read moreteam than I am with South Flores Family Dental. Barbara provides caring and thorough cleaning, works with you to make sure your teeth feel clean as she works, and offers gentle but direct suggestions for keeping teeth healthy at home. She and Dr. Weston are extremely friendly and professional and know exactly what they're doing. They both take as much time as needed to answer any question, and I have never felt rushed out. They're even out of network for me, but I don't care. It's worth it!