Greetings: For this…read moreoutlier review, I'm going to reflect on an amazing community asset: Arlington Heights Orthodontics and Dentistry. Please understand that I don't know much about other similar providers, but I will share my thoughts about the care provided for my two children over the years. When we needed braces for our son, the name we were given was Dr. Kemp. He is the definition of local legend, and he's earned those accolades the hard way: He created a superior practice and provides amazing care for patients and family alike. Dr. Hall is the other heavy hitter in the office. Impressive in all ways, working with skill and compassion. If you're like me, environment plays a huge role in experience. Their office is spotless, smartly decorated, and inviting. More importantly, the office staff provides exceptional customer care. You lnow you're in good hands with this team, which speaks to the quality and thought given to hiring practices. Finally, and most importantly, I can boil down my experiences here to one word: Trust. I whole-heartedly entrust my children's care in this field to Arlington Orthodontics and Dentistry. That should speak volumes to you if you're flying blind in trying to make a choice about selecting a practice. No pictures today out of respect for patient privacy. Until next time...tk Until next time...tk

There is no better place for anyone who needs to get their braces done! Having experienced another…read moreplace as well, this place is hands down the best place to get results and to be treated with kindness and patience. Whether you call them 4 times to reschedule or walk in they always greet you the same, with kindness and with warmth. Nicole is one of my favorites at the front desk. All the ortho docs are insanely awesome, there simply is no better place. All the staff also is great at what they do. As a 40 some year old getting braces, I will tell everyone I know this is the place to go. On a side note, the ambiance and cleanliness is top notch!

The office was clean and very kid friendly. The dentist was knowledgeable, friendly and helped me…read moreto take the most cost effective route for my son. We will definitely be retuning.

Can I give them a 10+?!! Dr Ursitti and her staff are…read moreamazing, accommodating and caring. From the front desk, Amanda is considerate, kind and cares about everyone who enters that office. The decor and cleanness of the office is super. Let's talk about Dr Ursitti! She listens, and cares. Her eyes and ears are open to inputs from parents and even her special needs clients. Our first encounter was very interesting. The Dr took all the time to listen to me, and quickly changed to use people first language. I was impressed. My son has gotten use to the team and the cleaning. Just a few weeks ago my son needed to remove some crowns under anestesia. They worked with us and found a great anesthesiologist, with the best side manner. Amanda helped us finding ways and an organization to help pay for the procedure. They went above and beyond. He know is pain free and asking to be taken to the dentist! A child who was so afraid said "awww she is so sweet", referring to Dr Ursitti. Give your self a favor, take your child to this office and stop suffering the anxiety and heartache of other places where your child is not treated with respect. THIS IS THE PLACE TO GO IF YOU HAVE A SPECIAL NEEDS CHILD, SPECIALLY A STRONG CHALLENGING ONE LIKE MY SON

I've been looking for a new dentist since moving to Arlington Heights. I am so happy I found this…read moreplace. The office is very clean and inviting. Everyone I interacted with was so nice and genuinely seemed to care about my experience. They are thorough with their work and take the extra time to really explain things to you - both about your mouth and your billing. Insurance can be tricky and I've had issues with other offices not being transparent about pricing, but not here. They went above and beyond when I was accidentally giving them the wrong insurance information too. I'm looking forward to coming here for years to come for my oral health needs!!

My consultation with Dr. Tejani was promptly addressed and I was given an honest, helpful analysis…read morewith options to proceed. Even her reception team of Ashley and Trang was very sweet and helpful in lowering my potential anxiety.

My first impressions were very good. Kind staff, good with kids, they talk you through their…read moredecisions; however, when my child needed extensive work, I listened to their plan, in the moment trusted the Dr., agreed to treatment, paid a deposit. As I sat with it I grew concerned because the treatment plan included sedation. Expensive and risky. I asked for the X-rays which they sent, but I also requested the plan be written up with a rationale and any other possible options. I'm not a medical professional and do not understand everything thrown at me in the office. There was a follow up phone call where the staff proceeded to tell me verbally the plan. I explained it was intensive and costly and I don't understand so I would like it written up and may seek a second option to make sure this was the right path. I was told they welcomed a second option but that my $1000 deposit was non refundable. I found this really disconcerting. I understand the need of a deposit but when there is genuine concern and you have to make decisions on the spot, I also think making it no refundable with prior notice is poor customer service which I expressed to them. They then sent me an email telling me "our professional bond had been broken". Very concerning for a parent looking to be more informed in making medical decisions for their child. First I felt pressured to agree, then I felt vilified for asking questions.

I took my daughter here after a traumatic teeth pulling at another dental office. I could not have…read morebeen happier with Dr. Reena's treatment of my daughter (4 years old) who was at such ease with her and the whole staff. She was able to do a thorough cleaning and sit through the x-rays. We can't wait to go back! I never thought I'd say that about a dental visit!

do not reco if you have dental anxiety. office is one open room and there is no concern if others…read morehear your dental issues while waiting for their appointment. last time i went dentist looked at my mouth for 2 seconds and sent me to go somewhere else and refused to clean my teeth. i have been going to this dentist for years and always have anxiety coming here. if you have any issues with your teeth, be prepared to be lectured and shamed.

I had wonderful service and minimum wait time. I haven't…read morebeen to a dentist in over 11 years and was nervous to not only hear what they had to say but the pain I may go through. The assistant and dentist were pleasant and did not cause me any pain. They also take BCBS which is how I found them.

I was going down a list of in network dental offices for my children and I came across Pediatric…read moreFFamily Dental. It looked really promising by the photos but when I called to let them know I was interested in becoming a new client for my two children, the lady was RUDE. First off, could she not be a bit more enthusiastic? Yes it's the morning but you're the voice of the company, if you sound like you're not having a good day what makes you think I want to hear it in your voice? Fake it till you make it. Well she goes on to tell me about the practice, stating they're open on Monday, Tuesday, Wednesday, and Friday. Makes sense why nobody picked up on Thursday when I originally called, they weren't open (yet their website says differently). So I kindly told her, the website information was not updated because it states Monday, Tuesday, Thursday, and Friday. She cuts me off and tells me that hours changed.... okay? I was just letting her know so she could tell whoever is in charge of the website to update it so that new patients like myself could get the true facts (what is a website for anyways?). Because of her rude service, I told her I was uninterested in bringing my children to the dental practice and ended my phone call short. So sad that there are people out there that can't even pretend to enjoy their job and have to be so rude to potential customers. Will not be recommending this place to anyone and really hope nobody deals with the rude receptionist that I did.

I received less than a weeks notice to cancel my children's appointment (which we had for over a…read moremonth) with very inconvenient rescheduled times offered. So God knows when I can reschedule them, what an unprofessional, tactless, and poor way of communicating with a patient. Do not waste your time here.

We are very happy with Dr. Baldare. Hes very contienous. He explained everything he's going to do…read moreand everything that we can expect following afterward. The women that work there are also truly wonderful.

My dad hadn't been to a dentist in 20 years. Had a consult with Dr. Fred today, and I got a good…read morefeeling from the visit. He saw that my dad was in dire need of new bottom dentures and offered an expedited process to get us to the next appointment quickly. I feel very confident that he's the guy to take on this challenge (my dad). He also didn't have a weird doctor-y vibe that so many docs (especially dentists) can have. He seemed normal, which was very comforting. His support staff (nurse and desk chick) couldn't have been nicer and really were eager to help/please. And don't get me started on their office. It's like a luxury hotel, compared to what I'm use to. Modern, immaculate and super stylish--which makes me think this guy knows his stuff and has cared for all details of the practice. Seriously, so nice to make a random appointment and have all my expectations exceeded. Phew.

Great attitudes all around, good followup before and after appointments…read more Was able to see the periodontist in the same office only a few weeks later. I recommend to all of my friends. And I have been to a lot of dentists over the years.

I went to Impressive Smiles to get a new retainer made. The office is decorated very nicely and is…read morevery welcoming to a first time patient. I am told that coffee, drinks, and snacks are available even though no one showed me where they were. My mouth was scanned with their computer software and my retainer was made in their office. When it was ready I scheduled an appointment and the dentist made sure that it fit properly. I highly recommend Impressive Smiles!

Just an update, new dentist and new hygienists Dr Trunnel and Esmeralda. Still the same careful and…read moreprofessional practice.

My family have been patients of Plum Grove Dental for over 20 years…read more We have always receive excellent care with a professional and friendly staff.

They have great service and are very well organized with the business . They give us healthy things…read morefor our teeth. I'm 11 years old by the way. And the best part is, WE CAN WATCH TV!

I came here as a new patient. Our experience was above average. They provided tooth cleaning…read moresupplies by the sink, they make you fill part of a long term care if you need extra interventions ( like I needed). My kid needed a special pediatric surgery ( the Dr. Made the extra notes and recommendation). The service is impeccable my crows turn to fill and fit perfect.