They are thorough but gentle. The previous owner of the…read morepractice was Dr. David Beam. When he sold the practice, most of the staff remained with the new owner.

Mary is an excellent dental hygienist and has done my cleaning and X-rays several time. She is very…read moreknowledgeable and professional.

I went in for dental implants for my front three teeth after months , eventually about a year of…read moretrying he still was unable to provide my implants so after all of this time of being toothless..all of my upper teeth. Yes, he ordered for the removal of all of my remaining top teeth.I had no problems with them. He was the professional so I deferred to his expertise. I was forced to go to another provider and pay almost 25,000. He never even refunded what I paid him out of pocket. I don't even know how he sleeps at night. Sent me into a severe depression.

Collections for the two million X Rays I asked them to stop doing which they ignored my requests?…read moreNope, my bill was paid in full plus extras already. Oh and I had to pay over 1 thousand to fix their horrible work. Do not work with them at all. You can get luxury experience for the price of this low end dentistry.

I was afraid of going to the dentist until the ladies at this office out me at ease, w/out sedation.read more

I feel that I have to change my ratings to 3 star- my crown broke and now needs replacement after a…read moreyear and a half. I can't go back because I have moved out of state, this was not what i expected for something that cost a lot of money. Original review: This is one of the best dental clinics in the area- I have been to a lot of dentists over the years in different states and Dr. Crowder is amazing, top notch so is the rest of the staff. I recommend them 120%!

As a nervous 15 year old who had to get her wisdom teeth out, this place was a 10/10! Dr. Herrera…read moreand his assistants were so patient and kind to me especially as it was my first time being under and because I was nervous! It's been a bit over a week since they've been removed and all my sockets are pretty much healed up! Thanks again to all the staff and everyone who made me feel welcomed and comfortable, y'all were truly amazing!

Very attentive, friendly staff. The practice was able to get a family member in same-day for an…read moreemergency consultation. Immediately cared for patient with prophylactic antibiotics and painkillers and scheduled surgery within reasonable time frame. Practice was recommended by our dentist after emergency consult. This was reassuring during an emergency. The practice worked to get us seen same-day with their busy schedule. Super helpful with new patient paperwork and check in. Insurance coordination was easy. Lovely, bright space. Super clean. Would recommend. Will update after surgery.

I had my first appointment with Dr. Ward. I was extremely pleased with the friendly atmosphere of…read morethe office. Dr. Ward did a complete exam and went over everything with me. My dentist had recently retired and I was worried about finding a new dentist. Dr. Ward made me feel very comfortable. I am very glad I found this outfit. I highly recommend.

These folks make a dental visit pleasant. The staff is friendly, professional, and efficient. The…read moredentists are craftsmen. I had two fillings, felt no pain, was not stressed out. Modern technology with old-fashioned comfort. The cost was reasonable, too. My highest recommendation!

AI Mode All Forums…read moreShort videos Shopping Videos Images Maps News Books Web Flights Finance Search tools Feedback Felton and Associates of Chester 4.8(730)‧Dentist in Chesterfield County, Virginia‧Open Overview Reviews Photos Services About By owner Products Google review summary 4.8 (731) Reviews All cleaning43 feel15 understanding14 atmosphere13 +6 Sort by Most relevant Newest Highest Lowest Crystal Jarrell Local Guide·16 reviews If I could give zero star I would. This is by far the worst place for billing your insurance. If I could give zero star I would. This is by far the worst place for billing your insurance. Several times they billed my husband insurance with incorrect coding cause insurance to not pay. And then pass the cost onto the patient. The last appointment he had was over a year ago they assisted that insurance would cover the cost of the crown and told him multiple times that $400.00 he paid was all he would owe. Then per the eob from insurance company the insurance requested medical records as the crown was not medically necessary. They failed to send in the record insurance requested. Then they call my husband over a year later and say we owe $1400.00! Called the insurance and they pulled out a completely healthy tooth to put in a crown that was not needed. Stay away from here unless you like surprise billing. And all the staff in billing department are rude and refuse to try to get insurance to pay. I have been in medical billing over 20 years and this place is the laziest inexperienced billers. Stay away

Had high hopes for this practice after my past dentist sold to this one. They started off okay and…read morereceptive to how I was treated previously by the selling practice but it was all a show. Apparently my previous dentist had no logical billing procedure and I asked how much was owed after my son had his teeth cleaned? Their response was $2,000. So immediately when I started asking questions they couldn't answer why or where the charges are from. So I tell them I'm starting to lose my patience and a "manager" comes over and says come over here to my office. First she tells me to have my 9 yr old son to wait outside of the room. Absolutely not. Then she takes it upon herself to engage in a conversation with my son and why I'm upset about my bill. This is also inappropriate. She then goes from child counselor to self-proclaimed "big wig" who was brought in to fix all of their managerial problems. So she looks at the bill and says uh I'm going to need a week or so to check this out. Literally 30 seconds of looking at it and she also has no answer. Big wig skills right there, even better because after eight days still no call. As a matter of fact they refuse to answer the phone at all here. Leave a message and they'll call you back, maybe. Not me though I got text messages to solve problems instead. And when I tell whoever is texting me how about a phone call and stop being unprofessional via text, all texts stop after that. I sent one last text telling them I would leave for another practice if I didn't receive a call today after I called again only to not answer. So I can only assume they have all the patients that they need and get to treat them however they choose as well. I strongly suggest you not use this practice. Very unprofessional and does not care enough to even hire a proficient employee who can even answer calls. Absolute lack of respect and management. Patients deserve better.

There are certain places that make you act like an adult no matter your age. This office experience…read morewas amazing. The staff are friendly, knowledgeable and supportive. They proceeded with extensive care throughout the extraction process. From the front receptionist to the hygienist to the doctor were very professional.

Rip off. Went in for fractured tooth. Paid $170 for x rays , then told that they would not do the…read morework, must go to a surgeon that does not accept the x rays taken. I question some elderly issues. I will be checking with the Va. Board of Dentist. I live in Chester.

Dr Brinser was very kind and explained everything well. All of the staff were friendly and…read moreprofessiona! I would definitely go back!

Dr. Brinser and his team are incredibly kind. I appreciate the compassionate bedside manner of the…read moredoctor and the nurses Tracy & Virginia. Kudos to this practice. May the Lord's blessings be on the whole staff!!

Dr Stephen Brown is an excellent oral surgeon and I had 2 of my wisdom teeth pulled some years ago…read more When my children dentist recommended that both of my children have all 4 of their wisdom teeth extracted I took them to Dr Brown. The staff were pleasant and friendly. The price for the extraction was affordable. Even though we had this procedure done some years ago, I would still recommend Dr Brown for any oral extractions.

I probably should have read these reviews first; lesson learned. They are an "in network" provider…read morewith my insurance, but they do not honor the negotiated rates for services that aren't covered. While Virginia law allows this, it's a very poor (and shady) business practice. Insurance says we owe one amount, and Dr. Brown's office says we owe $350 over that amount. To have 1 tooth pulled, with insurance, it cost us over $800 out of pocket. Update: After some research, I found out that my plan is self-funded by my employer and falls under the Employee Retirement Income Security Act of 1974, which falls under US Dept of Labor laws, and is exempt from state laws regarding insurance.....long story short, they are over billing. I tried to resolve this with the office multiple times myself and with a conference with them and insurance. They refuse to correct the bill. At the suggestion of my insurance company, a grievance has been filed.