I recently purchased an F150 Tremor from Smith Ford and the experience was a complete pleasure…read more Larry Wagner found the vehicle I wanted and short time performed a dealer trade to make it happen. Their staff was extremely helpful and courteous. After the completion of the sale I was given a thorough explanation of the options on the vehicle. I have already recommended Larry Wagner at Smith Ford to a relative for a future purchase. If you're in the market to purchase a new Ford, I would recommend you see Larry Wagner at Smith Ford in Lowell, Indiana. Steve G. Well satisfied customer.

When Smith Ford say no bull as their slogan, they quite literally mean no bull. I had horrid...I…read moremean HORRIIDDDDD experience with a few other dealerships in the area, and was apprehensive at first when I first reached out to Smith. That apprehension went away IMMEDIATELY and here is why. I was looking at their inventory late one Tuesday night and so I sent an email to them. 9:11 am Wednesday morning (11 mins after they opened) Justin the salesperson emailed me back about the car. At 9:15 he then called me. I picked up, asked how many miles were on the car I was interested in, he told me, I said I'd be there within 2 hours to see it. I pull up, he's got it waiting there for me, he takes my info, I take it for a test drive. I want the SUV. We go in, I ask the price of the car, he tells me. I ask about qualifying discounts, we settle that, we get the paperwork started. I put a deposit down. It was as simple as that. I come back later that night, sign on the dotted line, and I have my car. The only reason it took almost an hour and a half is because the dealership were trying to get ahold of the DMV in my state for the sales tax. But it doesn't end there. My parents were so impressed, they turned around, and bought another Ecosport from him a few days later. I wasn't spoken down, I wasn't harassed about how much I was putting down, it was a simple conversation, yes & no answers, and my auto was purchased. If you are in the NWI region and want a Ford, go to this dealership. Everyone I spoke to there was nice, respectful, and it was just a pleasant, non-headache inducing experience.

Danny is a very kind man and what I love about him is he does do his best to keep his cars in…read moreaffordable price range for the customers. He also is in no way a pushy sales man. He sits down with you, listens to all you have to say and works out the very best possible deal. His customers come back because he chooses to deal with you with integrity. So many dealerships can not be trusted these days. Danny is sure you can have a car fax on any car you are looking at. He wants his customers to return!

This was the most friendly, helpful, and nicest dealership I have ever had the experience of buying…read morea car from. I had a little different situation buying a car from them, and they were super generous. I live in Tennessee. But my parents still live in the Chicago area. Generally there are more cars in the Chicago area so I flew home to look for cars over the weekend. I knew exactly what car I wanted which Access Auto had listed for sale. They were the first dealership I visited. Kyle who is the owner's son had washed the inside and outside of the car. Looked brand new. Now I had trouble getting financing being I lived in Tennessee and have never taken out a loan before. So they agreed to hold the car for me as I find a loan. Long story short, they held the car for me over a week before I could provide them the money for the car. No other dealership would have been so generous to do that for me. If I ever have to purchase another car in the future, I will first reach out to Access Auto first, even though I live in Tennessee. They really care about there customer's and doing the right thing! It's hard to find that type of customer service now-a-days!

I was referred to K&M by two different mechanics I highly trust and they were completely right. K&M…read morediagnosed my problem quickly with no cost as I didn't need to have the work done. Outstanding and honest business with incredible staff/advice. I can't recommend them enough and will be back for any future work I may need. Don't think twice and choose K&M for an honest/affordable company that combines high quality and integrity!!!

Extremely pleased with the service I received from K&M…read more.. They rebuilt my 2011 Silverado transmission at an affordable price, provided me with a courtesy car and completed the work in 4 days as quoted. I highly recommend !

I could not be happier with the professionalism, price, and communication. when it comes to…read morefinding a tow you there are many low brow shitzers out there, Tim is not one of them! defiantly worth calling.

From the owner: Services: Office Hours 9AM - 3PM, Recovery, Towing and…read moreFlatbed Towing Brands: Chevy, Ford, Toyota, Kia, Hyundai, Dodge, Lexus, Nissan Location Facts: A Few Blocks South of 30 on 41 Wheelchair Accessible, Text Communication, Emergency Service, Paperless Billing

Nice afternoon gawking at some beautiful cars with my nephew for his birthday. I have driven on 394…read morethousands of times, but never knew this was here. Thanks to my fiance, we came across this place in the off season of the outdoor car shows. Hung out and perused the variety of cars stored here and took lots of pictures. They had coffee and water on hand with M&M's or trail mix for snacks. There are very clean restrooms here. ( this was a bonus f ok r me because we had just had a lengthy drive from the Mons tree era Jam at Allstate Areana)They have half a dozen posters to choose from if you were interested in decorating a space. Huge hit for my nephew! The staff is very engaging and cheerful. Always enjoy a quiet place to go with a shiny, elaborate, luxurious automotive scenery.

SCAMMERS -- BE VERY CAREFUL BEFORE GIVING THIS DEALERSHIP A DEPOSIT…read more I'm sharing my experience because I would strongly encourage anyone considering purchasing a vehicle from this dealership to READ EVERY DOCUMENT CAREFULLY AND GET EVERY PROMISE IN WRITING. I inquired about a 2021 Jeep Trackhawk, and a gentleman named Steve West contacted me. From the very beginning, his approach was extremely aggressive and pushy. Almost immediately, he was pressuring me to put down a deposit so that nobody else could purchase the vehicle. I told him clearly that I wanted to come in Saturday, inspect the vehicle, take it for a test drive, and decide whether I wanted to move forward. Despite that, Steve continued texting me repeatedly, claiming that numerous people were interested in the vehicle and warning me that I would "lose my chance" if I didn't leave a deposit. I came in Saturday and was greeted by Britanni, who initially seemed professional and helpful. I was allowed to inspect the vehicle and take it for a test drive with another employee. Interestingly, during the test drive, I was told that the vehicle had been sitting on their lot since May and that there hadn't been much interest in it. That was very different from the repeated messages I had been receiving about supposedly having numerous buyers ready to purchase it. After the test drive, I told Britanni that I liked the vehicle and wanted to move forward, but that I needed financing. She told me that was completely understandable and provided me with the banks they work with. However, she also insisted that I leave a deposit and specifically represented to me that the deposit was completely refundable if there was a problem with financing. Based on that representation, I gave them the deposit. That is where the situation went downhill. I contacted all four lenders Britanni provided. None of them would finance the vehicle because the vehicle was to new and they only deal with classic cars. I was then forced to seek financing elsewhere. I contacted additional lenders, and ultimately even obtained a pre-approval from Bank of America. After submitting the required documentation, however, Bank of America ultimately declined the loan. At that point, financing had simply fallen through, exactly the situation I had been told would result in my deposit being refunded. Instead of working with me professionally, I received a rude phone call from Steve questioning whether I even had financing and once again telling me how many people were supposedly interested in the vehicle and that another customer was coming to pick it up. Today, I contacted both Britanni and Steve and explained that financing had not worked out and that I wanted my deposit returned. I sent multiple emails and received no response. I called Steve multiple times. Rather than discussing the issue professionally, he refused to take my calls, hung up, and eventually sent me a text stating that the deposit was not refundable. So let me be very clear: I was told the deposit was refundable if financing did not work out. Financing did not work out. I requested my refund. They are now refusing to return it. That is not what I consider acceptable business conduct. And this isn't simply a disagreement over whether I "changed my mind." I attempted to obtain financing through the lenders provided by the dealership and through additional lenders. The financing was not approved. I am now preserving all of the documentation, communications, financing records, deposit records, and messages related to this transaction and will be pursuing the appropriate avenues to recover the money. I am also reviewing my rights under the Illinois Consumer Fraud and Deceptive Business Practices Act, 815 ILCS 505, and will be escalating the matter accordingly rather than allowing this to simply be dismissed. If a dealership tells a customer that a deposit is refundable under a specific circumstance, GET IT IN WRITING. I made the mistake of trusting a verbal representation. I won't make that mistake again. As for Steve West: your sales tactics, constant pressure, repeated "someone else is going to buy it" messages, and the way you handled this dispute were completely unnecessary. Being aggressive with a customer does not make you a better salesperson, and refusing to communicate when there is a dispute certainly doesn't make the situation look better. A dealership that has supposedly been in business for 30 years should understand that customers expect transparency, professionalism, and accountability. I would strongly recommend that anyone considering doing business here proceed with extreme caution. Do not rely on verbal promises. Get everything in writing before handing over a single dollar. My experience has been documented, and this matter isn't over.

After someone broke my window and stole my laptop I was having a bad day. Was driving by Accurate…read moreAuto Glass and thought I'd stop in to see if they could help me tape up the window. Paul the owner went out of his way to help me out and would not take any form of payment or gratuity. It's been a rough week, and people like Paul restore my faith in humanity. Paul's not only earned my future business...hopefully he's earned yours. Thank you , Paul. You brought tears to my eyes on a day I really needed it

Top notch communication and great service. Took two cars there now, both for windshield…read morereplacement and Calibration. Great experience first time so returned again. Highly recommend.

My 21 yr old daughter brought her truck there to have brakes bleed Saturday. Even thou she talked…read morewith someone Friday noone was there at 9am sat. They had the truck till Tuesday charged her 100 and said they bleed front brakes. Looked at calipers and rear drums quoted her 800 for a brake job. Told her it was ok to drive how it is thou. It takes 1/4 mile to stop at 50 mph. The front rim is seized on rotor and brakes go to floor. How did they check calipers if wheel won't come off. They saw a young woman and ripped her off for 100. Tried for another 800. I will not being doing any business with them and don't recommend anyone else does.

We would recommend Elite Auto any day! Our car needed brakes, and they got our car in their shop…read moreright away and besides new brakes we needed a stabilizer bar. They were so kind and helpful. They were also reasonable with the price!!