The check engine light came on on our car as we were driving from DC to Iowa, we found this location on yelp in Lowell since we have family here. We called them and they were willing to fit us in on short notice so we could continue our trip. Sean was great!! He used the diagnostic tool to figure out what needed to be done confirmed they had the part and had us out and driving the next morning. We felt they were extremely honest and helpful. Highly recommend read more

I would give this a zero star, But that's not an option. DO NOT TAKE YOUR CAR HERE. My mistake when I went to buy 2 cars there and I guess I wasn't dressed like I could buy my vehicle In cash, because NO ONE asked if we wanted to test drive a truck. We bought 1 truck and on separate times purchased 2 other cars from Phillips in Frankfort. We purchased the tire wheel warranty for all cars. We took our truck in and let them know we had the warranty. Found out they didn't go through the proper steps THEIR MISTAKE, and now the tire isn't covered! Spoke to the general manager and he said " sorry you must not have told us that, nothing we can do" really. I purchased the warranty, first words out of my mouth when I told them I had an issue. The worst customer service I have ever experienced by staff and manager ! DONT GO THERE read more

Great Service Department. I did have a great experience buying my Suburban from this establishment. To my surprise,​ I have also had several great experiences with the Service Department. Julie has been my service writer and does a great job keeping me informed of what is going on, explains what has been done, and ensures I understand anything I need to do after I leave the dealership. read more

Smith Chevy of Lowell - Nice waiting area for Service customers. - Auto Repair Near Me - Lowell, Indiana

Oil change. Dealer prices are usually high, so not unexpected. Courteous. Not overly friendly.

Great service, very helpful, love the extended warranty, I can't say more bought the car the same day.. Thanks Ken love the mugs they gave us.. read more

Smith Chevy of Lowell - Love the sevice, Ken was kind and to the point. - Auto Repair Near Me - Lowell, Indiana

I wish I could give this dealer a zero rating, but that is not possible. We leased a car at Smith, and there was a "disposition fee" of $422 incurred, payable to GM Financial when it was returned, if another vehicle was not subsequently purchased or leased. My problem is that we received this bill despite purchasing another vehicle at Smith and financing it through GM Financial, as a replacement for the vehicle that we leased. We did this a couple months before the lease ended. When I called Smith to inquire about this, I was promised a call back after they looked into it. Not only did they never call me back, when I called them the next day, I was told I needed to "take it up with GM Financial". They refused to help me, saying they could not get involved with personal issues. In past years I purchased two vehicles and leased four more from Smith, but I will never buy from them again - buyer beware! read more

Super amazing customer service. So much better then mike Anderson! Went to mike Anderson and they quoted 210 dollars for a tire sensor. I left smith Chevy with the same thing done for only 160! read more

Had to bring my sister's car in for service. Very nice people in service, were pretty quick with everything (it was a warranty item) no complaints, just thought the amenities could be a little better. Would use them again! read more

While the body shop at this business is wonderful the service department is horrible. They were rude and would not answer my questions.