On 6/16 I went to look for ink for my new printer. I mention NEW because I was going to need help…read morein finding the correct ink for this printer. There were three people close by, the cashier helping a customer and another employee standing close to them and having a conversation with the customer. I walked closer to them thinking that the extra employee that was conversing could help me. I asked if they could get someone to help me in the ink department. The conversing employee looked my way, clearly annoyed, and said "yes." I asked, "Yes what?" He then told me that the person in charge of ink was busy but as soon as she finished she would help. I went back to the ink department and a short time after, the ink lady came over. She helped me in picking the ink. I asked if I could see peak to a manager about the rude employee. She pointed to the rude employee and said he was a manager. I asked if there was as someone higher than him. I told her about the condencending manner that he had treated me. She said she would report it to the store manager. I wound up not buying anything because a store who has managers that are rude to customers doesn't deserve my business. My experience with other companies is getting managers who are more knowledgeable and friendly than a regular employee. Clearly that is not too he situation at Office Depot

The bathroom for handicap people is out of order. The selection has been somewhat reduce and the…read morestore looks like it's about to closed for the last time

It's always a good trip to an office supply store when I find purple Staples, purple envelopes, a…read morepurple pen, and can print my eBay label for $0.14 when I thought I was going to have to drive all the way over to the library and pay a dollar to use their internet plus $0.20 to print the label. That's what I call a successful errand. The girl behind the counter who printed my label was very helpful since I have never used their service before and showed me how to send her the label after I purchased it so she could print it out at lightning speed for me. I asked the young man at the cashier counter if they had any single pens and he pointed me to a large selection of them. I thought the Sharpie markers were kind of expensive compared to other stores but I bought a nice purple ballpoint pen that writes real smoothly. I left the store happy and satisfied I had accomplished what I set out to do plus more. Update: I've been back twice in three days and still leave happy each time. It would have cost me about $3.50 to print these 3 labels at the local library. Preslee gets an A+ for patience and know-how. Update: 7/28/17 I've now come in here 6 times and every time I have gotten wonderful help. Today I wanted to print out a little tiny label to save myself having to write it over and over and over again for a craft project. All I had to do was hand print it one-time the size I wanted and the girl behind the counter was able to print it out 15 x on one paper so I can cut it out and paste it onto the projects. It was well under a dollar for four sheets which gives me 60 labels I can use. If I need smaller ones I can bring one of the copies back in and they will shrink the size and print more for me. How easy is that? I'm changing my four star review to five stars because I've had so many good experiences in this location.

Have spent countless hours just trying to get an item printed. Their customer service is beyond…read morelacking and they are understaffed in the printing department. Spent an hour talking to website tech trying to process an order. This store won't let you email, or pay over the phone, but online system won't process payment. Waited behind 3 ladies trying to place an order with only 1 staff personnel in printing. Not to mention they don't open until 10:00 am. Not worth your time go to Sir Speedy in Amarillo!!

Great service to send our packages. Packages always make it to our destination without problems.read more

I've just recently gotten hooked on Amazon. I'm a little bit behind the crowd. So far I've had very…read moregood luck with everything I've ordered but I recently got something that wasn't what I was expecting and I needed to return it. They mentioned taking it to a UPS Store and showing them the Code I received from Amazon. I happened to see this UPS store when I pulled into the parking lot to look up a location of a restaurant so I decided to go ahead and take it in there. I had just put the box in my car this morning so I might as well get rid of it. If it hadn't been for the long line it would have been a perfect experience. They did keep it moving pretty fast for a while but then they hit a couple of customers that took a little longer so there was quite a wait. Once I got to the counter the clerks were really friendly and my transaction only took a couple of minutes. I can recommend this place but be prepared for a possible wait if they get hit by a large group of people at once.

Our recent experience at the Best Buy store in Amarillo, TX was incredible due to the excellent…read morecustomer service we received from retail store associates Katy and Ren. Katy was patient with us as we are both challenged with the new technology available today. Katy guided us to the exact device that we needed to accomplish our goals. Both Katy and Ren were competent, friendly, very accommodating and provided assistance in a professional manner. A sincere "Thank you" for the outstanding care that both Katy and Ren provided us by going above and beyond to ensure our complete satisfaction. We will be recommending Bust Buy in Amarillo to anyone that desires quality merchandise at a reasonable price, with professional and patient associates and the overall quick service. M&B Graves

I will not be shipping hest buy again…read more We went in to purchase a 700.00 camera kit for our upcoming vacation. They didn't have it set up on the camera stage but said they had one similar to test out before purchase. I went to pick it up and test it out the employee advised not to because the alarm would sound (it was very sensitive) I asked if he could help us find one we could handle so I could test it out. He advised "all of the batteries are dead" I asked him to change them out. He advised the alarm would sound and they didn't have the key to release it and change it out/charge it. Why have cameras up for display and to be tested and not keep up with charging the batteries or changing them out? I asked if I didn't like it after buying it could would they take a return,he advised yes for 14 days. They tried to up sell me on the warranty and didn't even know what it covered,didn't even know what the manufactures warranty covered. Against every cell in my body screaming "walk away and don't buy it" I bought it, only to return it the very next morning. Upon returning it they kept almost a 100.00 of my money for a restocking fee... had I been able to test it out at the store before buying I wouldn't be out 100.00 because I wouldn't have bought it! They have gone downhill and are below subpar for customer service and the condition of their store/what's available to test out before purchase. Save your time/money and order online through another company. Best buy is shit for customer service

The staff here is very friendly and helpful. I have used this location several times and have never…read morehad any issues.

I went to this location on January 31, 2026, and a young lady (Alyssia I believe) with long brown…read morehair helped me. I was returning two Christmas presents. Overall, I felt like a bother to this employee. She stated to me that one of my packages was USPS. Confused as to the relevancy, I asked if I wasn't able to mail this at their store. (I thought the commercials I've seen stated I could.) She told me I needed to put the package in the yellow box. I looked around, but she didn't tell me where the yellow box was. It felt obvious that I was trying to find this mysterious yellow box. After a few seconds, I asked where the yellow box is, and she said, "by the door." At the end of the transaction, when she was silent, I said "thank you," and she replied "no problem." I don't expect royalty treatment by employees but also don't like feeling like I'm a bother. I strongly suggest customer service training to understand better how to make your customers feel valued and appreciated so they will return.

The clerk was courteous but not particularly friendly. I was shocked when he said it would be a…read moredollar for one copy that was only a half page. I realize they have to make money but I'm used to only paying $0.16 over at OfficeMax. However, OfficeMax wasn't available so I was glad to at least find a place that could make me the copy I needed. And someone recently told me about another place, I don't remember which one that was something like $5 for a copy so maybe I should count myself lucky. Still, it's only a piece of paper that takes 5 seconds to reproduce.

customer service was terrible. (Laura) asked me to step…read moreaside and helped someone else because I had to put an address, and the person she helped before me had several packages.

Darren delivers as advertised. His hardware setup was done professionally. All wall plates are in…read moreplace with no damages and the network switch and cabling were assembled very cleanly. The project took about 21 hours by my measure, which is fair for a project this size and cost. His costs are very fair and he explains all of the equipment he used in a very simple and easy to understand fashion. Highly recommended!

From the owner: Computer repair, including virus or hardware. Can install networking as well. Will build to suit…read moreneeds

Sometimes this location is open during their business hours, and sometimes the door is locked…read more There have been 3 occasions when I've tried to go in during business hours and the "open" sign is illuminated, but the door is locked. This has been on Fridays and Saturdays, and not during lunch hours. Today it was locked at 2pm when the business hours say 10am-6pm, and the "open" light was on. I'd recommend just finding a different location rather than hoping you catch this one when the door is unlocked.

I'm not sure I've ever had a more pleasant FedEx experience. I just came in to print some stuff…read moreoff, so no heavy lift, but Juan was unbelievably helpful and helped me accomplish exactly what I was looking to do. I don't leave a lot of reviews, but the pleasantness of this experience was undeniable haha. Great team here!