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    Smith Supply

    5.0 (3 reviews)
    Open 9:00 am - 5:00 pm

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    Leslie's Pool Supplies

    Leslie's Pool Supplies

    3.0
    (12 reviews)
    1.9 mi

    I have been in this store several times for chemicals for our hot tub. The guys are all very…read morefriendly and helpful. I brought in a water sample to be tested and the manager was quick to tell me the issue and what product I needed to resolve my problem. If you live in the Temple area I recommend this store for all of your pool and hot tub needs.

    I hate having to leave a review like this, but ever since Virginia came back to this store, the…read moreexperience has gone downhill. I've heard similar complaints from other vendors and customers, and unfortunately I've now experienced it firsthand. Our company, Sunset Pools, has a certified commercial account and is on Leslie's preferred vendor list. Despite that, my employee was refused service. From my perspective, it appeared to be based on personal feelings rather than company policy, which is extremely disappointing for a business that spends thousands of dollars on chemicals and supplies. I've already reached out to corporate and the district manager and am waiting to hear back. If this issue isn't resolved, Sunset Pools may be taking the approximately $2,000 per month we spend on chemicals elsewhere. If you're deciding between locations, do yourself a favor and visit the Killeen store instead. The staff there has always been fantastic--friendly, professional, and respectful to both customers and vendors. The difference in customer service is night and day.

    Photos
    Expert Water Testing at Leslie's
    Expert Water Testing at Leslie's
    Leslie's In-Store Service Center
    Leslie's In-Store Service Center
    In-Store Professional Customer Assistance at Leslie's

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    In-Store Professional Customer Assistance at Leslie's
    Ramirez Construction

    Ramirez Construction

    2.3
    (3 reviews)
    0.3 mi

    This company lies every day about what or what not is happening. Excuse after excuse. I'm told…read moresomeone will show by 2pm. I call at 3pm. "Someone will be out this afternoon. I call at 4pm. I get another excuse and at 6 pm no one shows up. So much wasted time on my part waiting on someone to show up to finish a part of the pool, and yet, no one shows up. According to the contract, the pool should be done 6-8 weeks from the time the submit the permit paperwork. That was in March. It is now July 21 and I'm still waiting for the pump system to be completely installed. I complained to the BBB, Yelp, and Google on line. The company only seemed to act on their mess and actual plastering of the pool two days later...coincidence? IDK Consider not using a family owned company when it comes to construction as there is too much drama. They never hesitate to ask for their payments on time. But will never return your calls, never call when they say they will, and most definitely don't show up when they say they will. The office seems to know nothing about anything other than billing and getting the contract signed. I believe they over book themselves and anyone who has a larger priced pool takes priority. How this company has stayed in business for 50 + years is beyond me. I feel my pool, my project, and my satisfaction is only based on when they can fit me in. Time for the law to take hold in a breach of contract suit. As I figure it, based on my hourly rate of $30 an hour, and they have wasted 120 hrs of my time, they owe me at least $3600 of wasted time. Since I can't place a value on a wasted summer, I'm guessing a good attorney can get me lost time on vacations and other time lost. Do NOY use this company, I don't care how many so called positive reviews they might have. You would think a family owned and operated business might care a bit more about customer satisfaction. The only positive is the pool design is a good looking design. That's it!

    Ramirez Pools built my Mom and Dad's pool and i can tell you, they did an amazing job! Ramirez…read morePools has been in business since 1967 and their experience and quality of work shines through! Ramirez Swimming Pools is the only company to go to in Central Texas for quality made in-ground pools. Also, if they build your pool, you have customer service FOR LIFE! Well worth your time and money!

    Photos
    Ramirez Construction
    Ramirez Construction
    Ramirez Construction

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    Kingz Pool Services

    Kingz Pool Services

    4.6
    (9 reviews)
    46.0 mi
    Locally owned & operated
    Free consultations

    What an amazing company and group of employees!! From start to finish, there is not one single…read morecomplaint. The explanation of what would occur to correct our pool problems and remodel, left no unanswered questions. And if we needed to make contact with Luis, he responded immediately. The price was super reasonable. The employees were amazing. They worked hard even in this 100 degree weather. They rested during their lunch and went right back to work--no wasted time ever. They cleaned up at the end of each day and were super polite and professional when we did approach them about anything. We are extremely grateful to them for completing this job in a timely manner and are excited to enjoy our new remodeled pool. Don't hesitate-you can't possibly find anyone better to do your job.

    I could not be more pleased with the work KINGZ Pool Services did on my pool coping and deck, and I…read morehighly recommend them! My pool originally had approximately 70% flagstone coping, while the remaining 30% had the existing concrete deck extending all the way to the edge of the pool. Over time, the concrete deck had moved and developed cracks, many of the grout lines between the flagstone coping had either cracked or was gone and the area where there was no coping had developed major cracks between the concrete cantilever and the tile line. Those cracks were allowing water to get behind the pool. KINGZ Pool Services recommended cutting back the concrete and installing Oklahoma flagstone coping around the remaining 30% of the pool and to regroup everything. I'll be honest -- I was scared to death to have someone cut into my existing pool deck! But it turned out to be the best decision I could have made. The transformation is incredible. They matched the new Oklahoma flagstone to the existing coping so well that, unless you knew there had originally been no coping in that area, you would never know it wasn't there from the beginning. They also expertly repaired the cracks in the existing concrete deck and paint-matched the repairs to the surrounding area. The result is incredibly seamless. They removed all of the old, deteriorated grout between the existing coping stones and along the tile line and re-grouted everything. They also properly cut back a line between the coping and deck so they could install mastic where it belongs. Previously, there was no mastic between the flagstone and the deck -- just grout that had worn away in many places. The entire job was completed in less than two days, and their attention to detail was outstanding. They were courteous, professional, and did an excellent job cleaning up when they were finished. They covered the pool during the work, and although there was understandably some dust left in the water, they actually got into the pool and removed the larger pieces that had fallen in. My filter and pool cleaner will take care of the remaining fine dust over the next couple of days. The quality of the workmanship, the attention to detail, the excellent color and stone matching, and the overall finished product exceeded my expectations. And they did it at a great price. If you need pool coping, deck repairs, grout or mastic work, or any of the other services they provide, I would absolutely recommend KINGZ Pool Services. I am extremely happy with the finished product and would use them again without hesitation!

    Photos
    Kingz Pool Services
    Fixed new pool!
    Fixed new pool!
    Kingz Pool Services

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    Texas Cool Pools

    Texas Cool Pools

    1.0
    (4 reviews)
    1.1 mi

    We were hoping to have the perfect pool by the summer. This is what we were guaranteed by the…read moreParks. Our contract was signed in January and the pool arrived in March. We are no further along now than we were then. They have falsified dates several times of when they will be out to complete the project. When I called today (from a different number so they would answer) I was told they were finishing a project in Lubbock. According to Jim Adams (San Juan rep), Texas Cool Pools does not service that area. Dean stated they would be at our house the middle of April and this did not happen. Eric then stated in writing they would be out between May 18th and 31st and that did not happen. A friend called today and spoke with Marie about getting a new pool. She was told 8-12 weeks for the pool to be delivered and 30-45 to complete it. They are continuing to intentionally fraud people. If you are deciding which pool builder to go with, I would not choose this company. If you have recently signed a contract in the last few months, there is a good chance they were not truthful about any aspect of the process and time it will take to complete it. I have attached a picture of our pool...they simply turned it upside down in our yard.

    Texas Cool Pools, here is a Company who has no Integrity, they came out looked at my pool on a…read moreThursday and said they would be back on Friday, called me Friday morning said they had to go to Austin so would not be back here on Friday but would be back on Saturday morningor Monday morning. Monday afternoon I called and left a message and Tuesday morning I called and left a message still have not heard back from them. If you didn't want the work you should have said so instead of wasting my time. Would never do business with this company again, even if it was for free.

    Photos
    Texas Cool Pools
    Texas Cool Pools
    Texas Cool Pools

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    Pool-ology

    Pool-ology

    3.7
    (29 reviews)
    6.8 mi

    Pool-ology was able to make repairs the very day I called for help. Cliff, the service man, was…read morepersonable and professional as well as very helpful on pool questions I had. Pool-ology is my "Go-to pool company", for ALL THINGS related to my pool.

    RUN! We got a new fiberglass pool installed and so DISAPPOINTED!!! Concrete decking is cracking…read moreall around, has chips, and bowing. I was told cracking concrete is normal but I am pretty sure it shouldn't be cracking immediately. They put the soil (finish) down on July 3rd right before the tropical storm dropped over 5" of rain and the concrete forms were still piled up in the backyard so that area didn't get cleared or topsoil. We still had a green pool that couldn't be enjoyed over the holiday. They won't dig before rain but they will through down fresh topsoil or whatever it was but not prepared for sod and rough grade that went straight to the pool. It was also before the masonry was even started much less completed. The masonry guys got to trudge through carrying the stones. What we ended up with was a mixture of concrete, sand, gravel and rock with footprints after things dried out. We had to use a tiller/cultivator and pickaxe to try to break up the ground. The mixture of concrete, sand, gravel, and rocks broke my tiller. They shouldn't put down soil until everybody is done so that all of it is cleared up! We signed the contract 3/5/2025 and we still haven't swam in the pool for 2 primary reasons. 1 they cleaned the filters but then they got more concrete in the pool so the filters already need to be cleaned to get the concrete out. 2nd the tinker toy handrail isn't going to help me or my sister in or out of the pool (white powder coated steel ended up being white plastic that bends pretty easy and isn't long enough to help). I don't know if my pool was damaged but when the little bulldozer slid into the side wall and they had difficulty getting it out, they said it was no big deal. It feels like to me they seem to invalidate any of my concerns, they just want the money. The decking mess is probably why they push to sell the cool decking to just cover up issues.

    Photos
    Pool-ology
    More puc of the concrete, sand, gravel, and rock.
    More puc of the concrete, sand, gravel, and rock.
    Footprints in the concrete, sand, gravel zvel, and rock mixture on the back side of the pool wall.

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    Footprints in the concrete, sand, gravel zvel, and rock mixture on the back side of the pool wall.

    Smith Supply - hottubandpool - Updated August 2026

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