Poor customer service and poor people skills. Virginia, manager, recommended a different chlorine…read morefor my pool since my cya levels were high. I bought 50 lbs of the recommended chlorine. 2 days later I was taking the chlorine out to the pool house and realized it was powder not pucks. Took the chlorine back to Virginia and was talked to like I was a 5 year old. Immediately upon entering the store, she stated to get the chlorine out of the store since she has no idea what I've done to it. She acted like I carried a bomb into the store. I let her know that I purchased the chlorine on her recommendation but I need pucks. Again, she stated to remove the chlorine from the store and no swapping or refunds. I again told her that this chlorine was bought upon her recommendation and is not what I always buy. She just said have a nice day. Glad there's other pool supply stores out there. Never spending $$ there again. Virginia's people skills are exactly why brick and mortar stores are closing and everyone buys online.

Staff member, and customers did not wear masks. Company website says Covid measures are in place,…read morebut that does not appear to be the case.

Just purchased a GMG Prime Daniel Boone pellet grill from Hot Tubs of Central Texas in Belton TX. I…read morecalled them about coming in and picking one up and found out the grill was on sale, and it comes with a free bag of pellets. I told them I would be by in the next few days to pick one up. THEN Kaycie called me back and said they would deliver it for free! I am so excited to get started. Received my grill at home in less than an hour. Thank you Kaycie! And thank you Hot Tubs of Central Texas!!!

From the owner: If you've always dreamed about having a hot tub, it's time to make that dream come true. Hot Tubs…read moreof Central Texas is a family owned and operated hot tub installation service in Belton, TX. We offer excellent customer service and affordable options for every family. Once you have a new outdoor living space, you'll need some patio furniture and a grill. We carry Summerset Casual outdoor living furniture in a wide variety of styles, and we also have charcoal, pellet and gas grills. Our friendly associates can answer any of your questions about our hot tub styles and the installation process. Call 254-572-8927 now to ask about our financing options.

Do not do business with this company. While we were able to get our pool mostly finished, the…read morecompany filed for bankruptcy on 11/22/2022 and left several people with unfinished projects and ultimately liens on their homes from contractors not being paid. The work done on our pool was fine but was incomplete as they did not fix a waterfall leak as well as several other small tasks that they promised to complete.

We bought a Jacuzzi from Ocean Quest in Belton and are very satisfied with the purchase. Kim was…read moreour sales person and she was not only nice but very informative, answering all questions we had before, during and after the sale. The guys that delivered and set the tub up were equally nice and very informative as well! Best purchase we have made

Gym equipment and staff are great. It looks that city support for maintenance of outside facilities…read moreis lacking! Pickleball courts could be great is if the city or a private entity provides for maintenance. The nets need to be replaced with a good quality type. There are too many lights that are not working and makes play very hard at night and is a safety risk. This facility can very easily be a five-star rating if maintenance (city support) improves. Somebody needs to take action in order for this to happen.

Great gym. Pickleball courts. Nice equipment and friendly staff. They always take good care of me…read more Highly recommend. Plus swimming pool in summer

I would highly recommend Kingz Pool Services. I recently hired Kingz Pool to remodel my swimming…read morepool including replaster, replacing old lights with new LED fixtures, installing new tile, and repairing leaks in the spa. Luis, the owner, was incredibly helpful in explaining the process and working through options to stay on budget. I really appreciated how responsive and communicative he was during the remodel. He delivered what they said they were going to do in the timeline promised. His team showed up on schedule, and worked efficiently and professionally. Before choosing Kingz Pools, I reached out to several other contractors but either never got a call back, they didn't show up, or their bids were not reasonable. Kingz Pools provided a fair estimate, stuck to the agreed timeline, and delivered exactly as promised. If you're considering a pool remodel, I highly recommend giving Kingz Pools a call. They truly delivered a top-notch experience from start to finish and the pool remodel looks great!

As everyone has noted - Luis is a pro! Super responsive, professional, with fair pricing.... work…read morewas right on schedule, within the estimate, and looks great! A total pleasure to work with.

We were hoping to have the perfect pool by the summer. This is what we were guaranteed by the…read moreParks. Our contract was signed in January and the pool arrived in March. We are no further along now than we were then. They have falsified dates several times of when they will be out to complete the project. When I called today (from a different number so they would answer) I was told they were finishing a project in Lubbock. According to Jim Adams (San Juan rep), Texas Cool Pools does not service that area. Dean stated they would be at our house the middle of April and this did not happen. Eric then stated in writing they would be out between May 18th and 31st and that did not happen. A friend called today and spoke with Marie about getting a new pool. She was told 8-12 weeks for the pool to be delivered and 30-45 to complete it. They are continuing to intentionally fraud people. If you are deciding which pool builder to go with, I would not choose this company. If you have recently signed a contract in the last few months, there is a good chance they were not truthful about any aspect of the process and time it will take to complete it. I have attached a picture of our pool...they simply turned it upside down in our yard.

Texas Cool Pools, here is a Company who has no Integrity, they came out looked at my pool on a…read moreThursday and said they would be back on Friday, called me Friday morning said they had to go to Austin so would not be back here on Friday but would be back on Saturday morningor Monday morning. Monday afternoon I called and left a message and Tuesday morning I called and left a message still have not heard back from them. If you didn't want the work you should have said so instead of wasting my time. Would never do business with this company again, even if it was for free.

Pool-ology is the best pool service company i have ever had. Always professional! Text letting…read moreyou know they are on their way or if they are running late or if weather is an issue and they will be a day behind etc... even...once i was stranded at my for sale house(keys & purse were locked inside) and Pool-ology repair man gave me a ride to my other house and back so i could get my spare and unlock the for sale house that had my purse/keys and car keys inside. Great service!!!

Pool-ology was able to make repairs the very day I called for help. Cliff, the service man, was…read morepersonable and professional as well as very helpful on pool questions I had. Pool-ology is my "Go-to pool company", for ALL THINGS related to my pool.

Quick response to our inquiry for a quote, professional and knowledgeable for our condo pool…read more Highly recommend!!! Excellent follow up and reliability!

Now that all the work is done, I am even more impressed with Aqua Pearl Pools! They even found…read morethings that were cracked and allowing sand to flow into the pool. No wonder my pool always had sand at the bottom. I LOVE my new heat pump. They did such a great job on everything. My new pool guys forever!