So I've been here four times, three of those times have been this year (no fault of my own, I…read morepromise), so I have pretty extensive experience with this place. Chad and his team have been amazing each time - timely, transparent, and helpful in navigating insurance companies. The last claim required an adjuster to come out and evaluate my vehicle, and he had nothing but good things to say about Chad and Action Auto Body. When you have a claims adjuster saying good things about you, you know you have a good reputation. I also needed a windshield placed and Chad stayed after hours to get it done so I had a vehicle to drive the next day. Overall super pleased with Action Auto Body - I picked it out a few years ago on a whim because it was close to my apartment at the time, but so glad I have a place to take my car for work when I need it. Also, quick tip - if you come here enough, you might even get a free Action Auto Body t-shirt :)

Everything about this place is phenomenal! Everyone you work with is professional, kind, warm,…read morewelcoming. They treat you with the utmost respect and they see you as a whole person and not just as an extension of your vehicle. They did amazing work and were timely with it. They were great at communication and they went above and beyond to help me.

I took my vehicle to Foust Auto Body for hail damage repair, and I couldn't be happier with the…read moreresults! Lenny communicated clearly, handled everything (including a couple of unexpected battery issues) with professionalism and did an awesome job. I'm extremely impressed with his craftsmanship and attention to detail. He definitely puts honesty, skill and pride into his work and goes above and beyond for his customers! I'd recommend Foust Auto Body to anyone needing high quality body work. Thank You!

Very fast and efficient. Excellent work. I stopped by to show him my problems and he took the time…read moreto fix both problems on the spot.

Had a scratch spanning across a door window, door appliques, and the frame of my truck. Darrin took…read morea quick look and quoted me a price for replacement parts and time to buff out the scratch on the frame. He was 30% cheaper than another highly rated shop in the area. He was able to do the work the week after ordering the parts, and I can't tell the scratch was ever there. Good work at a smaller shop with no BS.

Well car hockey season started a tad early for my wife. Everyone is fine and not her fault luckily…read more Took her sonata to Fisher. Just got it back from there after the big storm kissed the passenger side and it looks great. Now the drivers side and front wheel got tagged. The quality of the repair is absolutely perfect and that is not an exaggeration. I have a tendency to be picky and a big pain in the ass (sorry Darren). One thing I'm very impressed with is that with all of the work we have had done at Fisher they take the same care and attention to detail with my wife's 200k plus mile work car (Sonata) as they have with my Expedition. I am a customer and fan for life. You should be too!

I've got to get this place above one measly star! We lived in West Des Moines for a couple years…read moreprior to moving back to Des Moines and frequented this place, most often for gas or coffee. The same guy was always behind the convenience store counter and we would go in so often that he would remember us and what we wanted (not sure if he's still there, also not sure what his name was). Always super friendly. TODAY however, we had to go in for the dreaded car repair. My husband had a mishap with the curb (of all things) and essentially knocked his right front tire completely out of alignment and nearly snapped the control bar, requiring a replacement of said parts along with a tire alignment. This all happened fairly close to the body shop so it was the closest place to get to without further driving/ruining his car. They got us in and out in just under two hours and the car drives like new again. Sh*t happens and it's awesome to have a place like this that actually cares about you, your well-being and the well-being of your vehicle. The mechanics explained everything very thoroughly [though we're both still car-mechanics-illiterate :) ] and made sure we knew what the problem was, what needed to be done to fix it and what the costs were going to be. They even had to order a part and they were still done in 2 hours! For what started out as a fairly terrible experience these guys made it as painless as dropping money on your self-inflicted car wounds can be. THANK YOU! Will return.

Chuck - you have the GALL to accuse me of being difficult & lying. HA! You are the quite prolific…read moreliar in your rebuttal. No surprise after ripping my mom off!!! Don't ever confuse being furious with being difficult! First LIE; Shawn, Bill & Shawn Jr ALL proudly shared with me the new 30K Engine Analyzer they had & would be using to diagnose the reason for the SERVICE ENGINE SOON warning dash light coming on. Second LIE; Yes THAT SERVICE ENGINE SOON is the correct light that was on & the reason I brought my mother's car in. Shawn was aware THAT was the warning dash light that was lit & he even reset it following their unneeded service. Not a CHECK ENGINE LIGHT. Third Lie; I DID NOT MOVE ANY BARREL blocking your carwash entrance & for you to accuse me of doing that is beyond ridiculous. If Shawn is such an honest guy, as you initially touted to me, he would have told you HE MOVED THAT BARREL & then told me to drive in & he'd start the carwash. It never started, not one drop of water was ever released. Shawn even apologized to me saying he was sorry he didn't realize it was not working. I was even told to come back in the Springtime for a free wash. I hope my reviews give future potential customers pause before taking their vehicle to your service center. Again with the false accusations. Any still pictures you claim to have of "a woman moving your barrel" is not me. Ask Shawn, IF he's the honest guy you say he is, he'll tell you the truth, HE MOVED THAT BARREL. YOU however are the height of an unprofessional businessman. Funny how when you texted me pleading with me to bring the car back you stated "I'm not like those other guys, I'm professional & I just want to make it right for you" HA AND by calling a dissatisfied customer a "Karen" immediately identifies you as a immature & hateful MAGA, certainly NOT ANY KIND OF PROFESSIONAL!

I've taken two of my vehicles there Always a top-notch job at a fair price…read more I feel very lucky to find a shop on the southside with honesty and integrity. And thank you, Tim the owner for taking good care of my vehicles.

We have found our go to mechanic on the southside. I had Great service from beginning to end. They…read morewere accommodating to getting me in and finished my brake job the same day. They were honest about pricing and educated me more about my car. 10 out of 10.

Scotty's on University are very easy to work with. They (Robert and Kim) were very helpful. They…read moreexplained when and what to do afterwards such as you can wax after a month and best not to use certain car washes. The quality of my repair was excellent. I was afraid you'd be able to tell but nope. The whole group was great! Very happy.

Got in for hail damage estimates. We were told about 20 minutes but actually ended up taking an…read morehour. Price we were quoted was absolutely astronomical. I'm assuming it was to keep people from using their services due to backlog of dent repairs. Price to fix my vehicle was upwards of $6-7k. Not saying I didn't have hail damage, but they wanted to replace trim that wasn't dented as well as other items on the vehicle with no damage to them. No thanks. Wish I had a better experience.

They replied right away and explained their process. That's a great start for me to give them my…read moreproject!

Very efficient on time friendly service they are all so cool!…read moreBeen here twice with no problems. Quality work and will work with you. Hidden gem on the east side love it here.

I can't recommend Higgins Plaza Service enough! The level of customer service here is truly…read moreoutstanding. Tars does an excellent job working on my car. He is always thorough, knowledgeable, and someone I trust to get the job done right every time. Steph is wonderful at the front, making check-in smooth and easy and always so polite and helpful when it comes time to pick up and pay. The owners, Todd and Nick, are also great to work with and clearly care about both their customers and their team. You can tell the entire staff takes pride in what they do. Everyone is friendly, helpful, and goes above and beyond to provide a great experience. It's not easy to find a shop you can fully trust, but this is definitely one of them!

Instead of using a multi-meter to diagnose the problem they just replaced the part. Part was fine…read morecar still doesn't work.