My wife and I were in the process of having our dream home built. As part of the process we had to…read moremeet with Regina Ostrom with Five Star Flooring, to select our backsplash and flooring. My wife had a vision of an all white kitchen with gray flooring, so when Regina presented the options, which were limited to a panel of four flooring options, she immediately inquired about gray flooring. We were told that these were the ONLY options the builder would allow. Again, we inquired multiple times about other options and even asked, "if these are our only options". Which her response was, "yes". Being the persistent person my wife is, she specifically inquired about the LVP flooring, for color options and the fact we have a dog and were worried about the hardwood being easily scratched. Which she responded, "the builder would not allow because it brings down the value of the home". And brought out polish to show us what to use on scratches for the hardwood flooring. A few months later on a visit to the house to check on the progress, the counters were being installed and we were advised to go to the house next door to get an idea of what it would look like. To our surprise and shock, they had a hardwood flooring option that we were not presented with and had that been the case, we would have selected that flooring option because it was the color we were looking for. When we spoke to Regina about why we weren't presented with this particular option she said, "I should have said something" and "I didn't offer upgrade options because you never said you didn't like the floors". However, we did inquire about other options multiple times and asked if these were our ONLY options, and was never offered any other options or upgrades. She also mentioned our budget, which we never disclosed to her. We can only conclude she made an assumption about what we were willing to spend, and I'm not really sure what that assumption was based on, which is another concern. Interestingly enough, we were presented with multiple upgrade options for backsplash in our kitchen and tile floors without asking. During a follow up conversation with Regina to see what could be done, she responded with "there is nothing I can do and you will need to speak with the owner." Regina stated that she would provide my contact information to him and he would call me Monday morning. Unfortunately, I never got to speak with the manager. While the floors are GREAT quality, it just wasn't our first option, and wished we were treated better than how Regina treated us. The customer service wasn't a great experience. That is why we wouldn't recommend this company. We do know builders contract this company and you may not be able to get around that. If not, just be sure you ASK TO SEE THE UPGRADES.

If you don't mind your water flowing into your bathroom from a poorly installed shower floor, and…read moreif you don't mind that the corners and floor seams were not properly caulked, and if you don't mind that grout was splattered all over the walls and left to dry on it, and if you don't mind that they refused to even come and look at the problem, and if you don't mind they never had their boss call you back, then this is the place for you. We did indeed go past the one year warranty (though I was never told of this policy), but COVID hit and workers to finish the plumbing weren't available and my own regular plumber had knee replacement surgery then a heart attack so we only finished the bathroom in December (2 1/2 years after the flooring was put in). The day after our plumbing was finished, I tried out my new shower and stood there and watched the water pouring out into the bathroom floor. I have invoices showing that the plumber finished the job on Thursday, took a showerr on Friday morning, then called the flooring company. He said they would not even come look at it because they were not responsible. Then insulted me by suggesting that my house might have some issues that caused the problem. If anyone suggests you hire this company, run away as fast as possible. Now I'm stuck with paying to have the old tile removed, floor atlered to give it a slope toward the drain instead of the door, and then buying all new tile and paying for that installation. I'm surprised they can stay in business. If I could give them a minus 5 stars that's what my review would be.

We have a custom built home and Josh was part of the team that built it. We are very pleased with…read morethe quality. Josh rebuilt our deck and his work was excellent. Josh is very careful and detailed about the work he does and makes sure it is right and complete the first time. He is an excellent carpenter. I would recommend Josh for any work you need him to do. Josh prices are very reasonable.

From the owner: If you're looking to update or renovate your existing space, we offer a wide range of renovation…read moreand house remodels services. -Home Remodels -Room Additions -Bathroom and Kitchen Remodels -Basement Finishes -New Builds -Design Services Included!

Excellent quality! Professional service and polite. It's rare to find good help these days, but…read moreRichardson Restoration works! I hope to add pictures when the job is finished. I am very pleased with the progress so far.

From the owner: We offer FREE estimates and consultations by phone or email. Satisfaction and workmanship are…read morealways guaranteed. We specialize in; deck building, floor refinishing, house remodeling, door & window installation and all handyman services . We are know for our attention to detail and quality results.

I could not be any happier in my choice for concrete contractor than with David at Rare Earth…read moreConcrete. He not only did an excellent job and made my floor look amazing, but was a true professional! David is an excellent communicator, he always was there when he said he would be (or else called me to say if he was running late), he takes a lot of pride in his work and works hard! I would not hesitate to hire him for another concrete job and will recommend him to anyone interested in polishing their concrete floors.

From the owner: Locally owned and operated David Severson of Rare Earth Concrete in Rockmart, GA has over 40 years…read moreof experience providing reliable, professional concrete services. We offer residential and commercial concrete polishing, staining and coating services performed by us. We are detail oriented and have created beautiful works of practical art for the entire southeast USA.

This place is a joke. I went there for an estimate on granite countertops, they quoted me $12,000!…read moreI got it done for $4,500, with the exact same granite. It's no wonder they sell flooring for "half price", because they start off five times higher than anyone else. BUYER BE AWARE

From the owner: At Abbey Carpet & Floor, we put the needs of Anniston, AL, homeowners first. Our team of…read moreknowledgeable sales advisors gets to know each client to provide them with the flooring that's right for their space and budget. Our showroom is stocked with a variety of samples, ensuring that no matter your personal style, you can find something you love when you visit us. Our service doesn't stop after you make your choice -- we have over 20 reliable installers on call to make sure your new floor is placed correctly to last for years. We invite you to enjoy refreshments, browse our showroom, and experience the exceptional service that you deserve.