I have used Progressive for several years since I moved to Newnan. Over 15 years. I asked them to give me a quote replacing a double sink and vanity to it's original location and put it bac k in working order. I was floored when they quoted me $1,000! I found a master plumber to do it for $400!!!! Progressive is a extremely high priced H/Vac and plumber in Newnan. read more

They have cost me hundreds of dollars. A few years ago when we had the hard freeze water line froze in the attic because when they had installed insulation I the attic they didn't finish over the laundry room. New water lines were put in and they didn't finish over come to finish the test of the insulation. I read more

Quick response time and solved the issue with my A/C. Service Tech was personable and shared knowledge with me.

I have used Progressive for a number of years on two houses and a tiny house on wheels. They installed a new ductless mini split for me. See the photo. Looks very professional and nice how they ran the lines from the inside unit to the outside. Went online to request an appointment yesterday morning because the switch that turns the blower on went out over the weekend. Before I even put my ipad down someone was calling me about when I would like someone to come by. Got 12-2 window which is great. Most of the time if I schedule it a day or two out they have been early or at the beginning of the time window. Unlike the cable or utility companies. All of the technicians I have interacted with have been awesome. Very professional and nice. I love the online appointment system because I can put a photo in to show them what I am talking about. Then they can make sure what they need is on the truck. They also installed a brand new exterior HVAC unit on a house I owned. The mini split they ordered to install in the tiny house is great. Had it for a few years now. Well worth the additional cost from the diy one the builder installed that only lasted a year. Just the unit alone is probably about $500 to $1000 more same BTU as the old one but quality name brand. Overall no issues at all. I wanted to post a photo of how it looks on the exterior where they ran the lines but I can't post a photo. read more

Mike and Ethan were very helpful repairing and setting up plumbing for our Master bathroom remodel. Mike was very informative and made sure I new what was needed to make our bathroom plumbing work properly. I was informed of the price and time needed for all repairs before the work was done. They both worked well with our contractor making sure all the needs were addressed. Mike and Ethan were very polite, professional and willing to listen to all concerns. Thank you Mike & Ethan. A Harrison read more

I am pleased to leave the following review: I found the employees from top to bottom to be courteous ,friendly, competent and very professional.the job started on time and finished on time.the work place left clean. I would definitely recommend this company. read more

we have used Progressive Heating and Air for at least 12 years. Our heater died and could not be revived, our service tech, Chuck, said he had 2 space heaters at home and he would bring them to us. we didn't need them because we had a couple already, but it was a kind offer. Hunter came out to the house with three choices of systems, we agreed on a choice and set up the install.. The crew was here for two very long days, working diligently. They were respectful of our property. (and they all loved our dogs). Hunter came out for an inspection a few days after the install to make sure there was no issues. We will continue to use Progressive for maintenance! We know we can trust them! that's a big deal in this day and age. read more

I have been using Progressive H&A for over 20 years. I can't say enough nice things about this company. They are always professional, engaged, analytical and are able to tell me the good and bad news in a way that a woman can understand. That's a big plus! I have two aging systems in my home, a heat pump and a gas fired furnace. I usually have Progressive come out once a year (in the fall) to service; but, I had gotten a little lax. However, when the condensate removal pump on the heat pump backed up and overflowed, I knew I needed to call PH&AC. The technician was on time, fixed the problem, and no cost overruns. In my opinion, this is one company you can trust to do a good job for you because they have training and experience. read more

I called Progressive Heating and Air after another company supposedly "fixed" our problem. (Scott Walker HVAC is TERRIBLE) Progressive REALLY fixed it AND did so for a reasonable price! I will call them from now on! read more

I can not say enough good about this company. The employees are the biggest sweethearts I have ever met. Everyone I have ever talked with are so kind, well mannered, respectful, professional, honest and the list could go on. So far Ive had the pleasure of speaking with Morgan (so sweet one could get a toothache just talking with Her), Lorie (what a Darling), Darren (too kind for words) Brandon ( a perfect example for all young persons to follow after) Antonio ( Such a humble gentleman) and last but certainly not least, Dan ( Good 'ol Dan! Someone that actually gets me!) What an awesome team of people! It's the people and their manner that causes me to not even care about the dollar amount spent because they are just as valuable to me as any of the tangible products that come from the company, so any amount spent is SO well worth the cost. As far as Im concerned, the quality of the products/services Progressive offers are only as good as the workers that are invloved with those products/services. read more

The technician correctly diagnosed the issue. Our problem came when I asked about repair costs. All the tech had was a glossy book with a variety of prices ranging from $1300 to $700. When I asked the price of the part and break down on install costs, he couldn't give it to me. I sent him on his way & found a reputable HVAC company who researched and found my system was in warranty (less than 10 years old) so parts were free and install was under $450 with five year guaranty on parts & labor. Won't be calling Progressive again, too 'Slick Willy' for me. read more

I recently purchased a house with two broken units. I called Progressive to come out and take a look - they didn't appear to be organized or knowledgeable. They scheduled a technician on a Friday afternoon along with 4 other calls. The guy changed my filters and said he didn't have time to do a complete investigation because he needed to get to his next appointment... why did they even schedule it if they were already overbooked? ... that was 1 trip charge. He then scheduled another appointment on Tuesday to ensure he had plenty of time to actually do his investigation into what was actually wrong with my unit.... that was a second trip charge. The technician concluded it would cost as much as a new unit and said he would have the Owner/Manager come out and speak to me about my options. The next appointment the manager or an owner didn't arrive, it was just some sales guy who walks in the door and asks ME why he was there and what we needed.... Hell, I don't know, I don't do HVAC and that's why I'm asking you!!! The sales guy tried to tell me that HVAC doesn't come in half ton unit sizes... I'm not even sure he knew any more than I did. He had to call the technician to figure out what type of unit I had and what the damage was (had to wait half an hour for him to get the guy on the phone rather than call him before he got to my house). Finally he quotes me on a 4 ton unit to replace a 4.5 ton unit, stating you can no longer buy 4.5 ton units. I looked online and found hundreds of 4.5 ton units. I wouldn't call them unless you want to be charged twice for something that should have been one trip or you want some one who doesn't have a damn clue what's going on giving you HVAC advice. Completely Unprofessional! read more

I had the same experience as another reviewer. They are very "slick Willy" -- The technician only recharged my system, didn't check for leaks or anything. They have a glossy book, but no price breakdowns. When I asked how much everything was individually, he couldn't tell me. Very shady company. read more

Our A/C unit went out after 17 years of good service. The Progressive guys came out promptly and diagnosed the problem and showed us why it was no longer feasible to do patch work. A complete replacement was necessary. The work was scheduled timely and when the guys came on site to do the work, they did not stop until completed. A nice touch included a follow up visit to answer any final questions and ensure our complete satisfaction. They have customer service nailed! read more

I had called to have service on our AC Unit it is not working, first they had all our info in the system wrong, like my husbands name, then she said it's a rental property, I said No we own the house. Then she says she needed to ask the manager if they still serviced our area, when they are the ones who installed the unit, she put me on hold for about 5 min then came back on the phone and said she needed to call me back after she asked manager about servicing our area, about a hr and half later she calls back and says they no longer service our area. We bought the New Central Air Unit from Progressive Heating and Air Conditioning back in 2014, they had no problem coming to our city to install a New Unit, but now it needs service and they said they Do Not Service our area. Crazy to me they can come install a unit but when somethings wrong they won't come fix their own equipment. So if you need a New AC Unit, Do Not use them. I told the lady how can this be, you guys installed it but won't service it, I've never heard of that, had she and she said well it does happen. I said well do you guys recommend a company to come fix it and she said No! These people are not helpful at all, Do Not waste your time or money! Now we have to find someone to come fix our unit. read more

Worst company I have ever seen. They did nothing but lie from the very start and they are able to get away and rip people off with their outrageous prices. You think that you would be able to trust a big company but you can't. They just came in and did the worst job possible just to get it to pass on unsuspecting costumers. Wouldn't recommend this company to my worst enemy. read more

I was highly impressed with the service Progressive Heating & Air provided during the installation and relocation of our residential system. Every employee we came in contact with was professional, courteous and sincere. Our installation took two days and the crew was very organized during the entire process and cleaned up at the end of each day. The follow up from the company representative was also great - they took care of everything down to registering the warranty for us! As a real estate professional I will definitely recommend them to clients and associates in the future. read more