I had a great experience with Ideal Service Center today. Their team is professional, reliable, and…read moretruly trustworthy. The time management was impeccable--they handled everything efficiently without compromising on quality. My family has been bringing our cars here for over 15 years, and they have consistently delivered excellent service. It's rare to find a place that combines expertise with such a strong commitment to customer care. Highly recommended!

I have known Reiner for over 25 years and he is the only service technician I trust on all my Honda…read morevehicles. Definitely very personable. Reasonable prices. In and out service with 100% OEM parts. Would recommend to all.

While on vacation with our grandkids my Range Rover started leaking coolant, I called both Range…read moreRover Dealerships in Orlando and neither would help or consider giving me a next day appointment. I was very disappointed with both dealerships they basically told me "Too Bad" we are booked! I found Don's and was at the service center 1st thing the next morning without an appointment or speaking with anyone. They also were fully booked with appointments but given my circumstances took my car in and diagnosed and repaired the same day! They saved our vacation! Woody and these guys are exceptional! I was shocked at the low cost of the repair, Range Rover would've charged twice that much to just to diagnose!

Here is my Google review: Since there is a text limit on google reviews I decided to screenshot my…read morereview and add it to the images. Now... To respond to the Shop owner... It's genuinely astonishing that after 42 years in business, this is the level of professionalism and maturity displayed -- both in workmanship and in communication. I truly hope you keep your original response public, because it perfectly illustrates exactly what I and others have had to deal with. Rather than taking accountability, your reply is defensive, condescending, and riddled with petty digs -- including one directed at my girlfriend, which is incredibly unprofessional and unnecessary. You speak as though you're above your customers, yet your response shows the opposite: a lack of ownership, a lack of basic courtesy, and an apparent inability to address valid concerns without resorting to belittlement. To clarify a few things: First, regarding the bumper damage, I actually contacted AAA well before your response was posted and apologized for initially assuming the damage happened at your shop. I've attached proof of that conversation to show that I took responsibility for the misunderstanding -- something your response could stand to learn from. I asked AAA for the before photos of my truck because the after photos -- the ones taken at your shop -- did not match what I saw in person. Even the AAA agent reviewing the photos agreed the damage was not clearly visible in the second image. So while I admitted my mistake, your response takes a moment for grandstanding rather than simply acknowledging the confusion and moving on. As for the state of my truck -- residue left by your "highly trained technicians," mixed-up keys, and receiving the wrong invoice -- you dismiss it all with excuses. A truly professional business would acknowledge the oversight, apologize, and ensure it doesn't happen again. Instead, your response just reinforces the lack of accountability I experienced in person. Regarding the fuel: you claim the $20 in gas was necessary to flush the system, yet 5+ gallons for that task seems questionable without further detail. You also mention recalibrating the onboard computers -- but system recalibration is generally necessary only when components like new injectors are installed. Since that wasn't disclosed, I have every right to question what was actually done. Ultimately, I'm relieved I'll never have to return to this shop. This experience has been nothing short of a lesson in how not to treat customers. For anyone reading this: my original review and the owner's response speak for themselves. If you value professionalism, accountability, and basic respect -- you may want to look elsewhere.

Mike is always available for a good discussion on what exactly needs to be done and is forthright…read moreon options and pricing. In addition he stands by the work of his men, knowing that if there's a problem he rectifies it. Thank you Mike.

I would highly recommend Mike Hepler auto repair shop in St.Cloud. I had a problem with my 2018…read moresonata would not start,he listened to my concerns and knew right away what the problem was. I had my car towed to his shop,and started to look at it right away. Thanks Mike

We took our work Mercedes van to Orlando Auto Doctor LLC for a B-service maintenance, and Christina…read moretook great care of us! The service was quick, transparent, and professional. Our van is now riding smooth, and we felt well taken care of throughout the process. Definitely will be going back! Highly recommend.

the woman who owns this place is very disgusting and rude. I would avoid this business. They messed…read moreup my brakes twice and caused them to lock up while driving and blamed me for it, even though i took it to a different repair shop and they documented damage caused by them. She told me i have issues because i wanted to hold them accountable. They refused to refund me and said they didn't "agree" with the damage found. Horrible experience.

I had a coupon for a full synthetic oil change for $59.99 but was charged $78. The guy said it's…read morecause my car took a little over 5 quarts of oil but I call bullshit. They even tried to sell me in getting an engine air filter change. No thank you, I can do that myself for $10 and not $30. I doubt I'll come back here again. I made an appointment for 9 am and didn't get in until 9:45 am, what's the point of scheduling an appointment?

Alex amazing customer service. Gives you a visual piece of paper to show you what your car is doing…read moreto when they fix it how it performing after they fix it. My tire was flat and I found out I needed a new Tire. It was not fixable. If he sees something else like my key fab had a crack in it. Well, he explained about it and the possibilities. I got in this situation what could possibly happen. Wow! I did not know the dangers and or the difficulties it would create. They were fair on price and quickly getting in the products I needed for my car. He called me to let me know every step that would be taken. The whole process was pleasant and easy. Please check them out and at Least get a quote and with customers service you will receive from Alex you won't leave.

These shop is a scam please get other quotes. You will find the same service for at least 45% less…read more I spoke to a guy name JJ and he provided to me with a quote over the phone that I had to laugh at him, I took his quote to another European shop no to far from them. I got my car fix for 45% less than the quote JJ gave me. This particular shop has prices way higher than the dealership Field BMW. When I went to get my car back, I told one guy they will be out of business soon and he said No I do not think so we are busy. I wish them the best of luck but when someone acts cokie they would not last long. Again I wish them the best but before you make a decision to leave your car in this shop please take the quote somewhere else and you will get a way better price. Also when you take your vehicle there, with the problem you're bringing the car for, you will come out with 5 other problems lol. My quote came to over $5K and I had to laugh. The same problems the car had were going to be fixed for my car for less than $3K. That's a big difference. Please before leaving your car with JJ, take the quote to another European shop and I will bet you will get a way better price. I am not sure how they are getting a 5 Star review in Google either they are paying someone for those or they are asking their customers to give them a a 5 star review. If you look they have been open for a few years and they do not have that many reviews to be saying they are busy. Anyway do your research first before leaving your vehicle. Get the quote and call around and I will guarantee you that you will get a quote for at least 45% or more less than this shop. Thank you .

Great prices and service all the time, even if you don't have a bmw - call and JJ will most likely…read morebe able to help you

Man, these guys are great! Got me in and out faster than Jiffy Lube. Fairly priced…read more.. Rusty and team are juts great people. Fastest Oil Change I think I've ever had.

While on the highway, I got a flat front passenger tire. I had already booked my Genesis to go to…read morethe Hyundai dealer for a wheel alignment, but then the tire thing happened. I went to another shop and purchased a tire because I didn't trust driving to Orlando on the spare. That also was a mistake. I blame myself mostly, because my car has never been to any other shop than the dealer and most of these places have no clue how to care for luxury cars. I paid for a wheel alignment, balance and oil change. When they were done, my car was driving like crap. It was not driving as smooth as it usually does. I brought the car back to them, I don't know what they did but they took it out for a drive 3x. When they came back they said it was fine. It was not fine. It was driving rough, and even shaking when it got to a certain speed. I drive out and came right back and asked again for the supervisor. The "probable" issues were: 1. Maybe your barely driven car has a transmission issue that's why it's shaking. 2. Something is wrong with your 2 brand new tires that's why they are riding so rough. I won't say what the real issue was which was partially their fault when I finally brought it to the dealer, but needless to say they will never touch my car again. I had to get another wheel alignment and balance. I considered bringing the report from the dealer to them, but I was so disgusted I knew I would get into an argument with the supervisor so I decided to just take the loss and never go back there and I probably won't recommend anyone to go there either. If you don't know how to service a certain car, you should tell the customer.

I can't say enough! This is the very best service I have ever had. The repair that I need was fully…read moreexplained to me a way I could understand. I have finally found the best service for my cars and I will recommend them to anyone I know that needs auto repair!

Great communication skills spoke to Mr. Nico gave me a great price for a job that needs to be done…read morejob not done jet