Man, these guys are great! Got me in and out faster than Jiffy Lube. Fairly priced... Rusty and team are juts great people. Fastest Oil Change I think I've ever had. read more

While on the highway, I got a flat front passenger tire. I had already booked my Genesis to go to the Hyundai dealer for a wheel alignment, but then the tire thing happened. I went to another shop and purchased a tire because I didn't trust driving to Orlando on the spare. That also was a mistake. I blame myself mostly, because my car has never been to any other shop than the dealer and most of these places have no clue how to care for luxury cars. I paid for a wheel alignment, balance and oil change. When they were done, my car was driving like crap. It was not driving as smooth as it usually does. I brought the car back to them, I don't know what they did but they took it out for a drive 3x. When they came back they said it was fine. It was not fine. It was driving rough, and even shaking when it got to a certain speed. I drive out and came right back and asked again for the supervisor. The "probable" issues were: 1. Maybe your barely driven car has a transmission issue that's why it's shaking. 2. Something is wrong with your 2 brand new tires that's why they are riding so rough. I won't say what the real issue was which was partially their fault when I finally brought it to the dealer, but needless to say they will never touch my car again. I had to get another wheel alignment and balance. I considered bringing the report from the dealer to them, but I was so disgusted I knew I would get into an argument with the supervisor so I decided to just take the loss and never go back there and I probably won't recommend anyone to go there either. If you don't know how to service a certain car, you should tell the customer. read more

Karl did install of an MBRP axle back muffler system on my 2023 Camaro.. The work was done extremely fast, looks incredible, everything lined up perfectly. Fast, efficient, friendly folks here at Tuffy's, I will definitely be back!! Ohh, and asked them how we saved a couple of kids this morning! Thanks dudes, very impressed! Steve read more

Tuffy Tire & Auto Service Center - MBRP axle back exhaust - Tires Near Me - St. Cloud, Florida

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My tire exploded the night before and I was desperate to find a business that can change both the back tires the next day so I can head to work. I called and the front desk at 11:30AM and they picked up really fast! He said that I can drop off the car now and they'd have it ready by 3PM. It only took until 2PM even though they were full at the time. Definitely a great experience and I'd come back here just for the extremely good response time and of course quick service! read more

Quickest oil change of my life that wasn't an instant oil change place. I was able to make a same day appointment for an oil change which was really convenient because I had been putting it off and really needed one. My appointment was at 3- I was 6 minutes late, and my car was finished at 3:37PM. I was impressed. And it wasn't just me either! Another lady literally said the same thing when her car was ready too. Super friendly staff as well which is always nice. There is also free WiFi, which is a plus - I was able to bring my laptop and work while I waited. I was anticipating being there for at least an hour. Anyways, glad I found this location. read more

I went to this establishment looking for a repair on my motor mounts. The dealer told me the parts would be back ordered and could not schedule my repair for another week; but I had to drive out of town in 2 days. I went to see Carl at Tuffy's and he was able to get the parts quickly and at a cheaper price than the dealer! I was very pleased with the quick service and constant communication about the repair job. I highly recommend Carl and Rusty...they get the job done! read more

I was looking to get a tire. Everywhere I went they told me 2-3hours. Karol was amazing and I was in and out in under 30 minutes. I will use this facility from now on unless it's a warranty repair. read more

BE AWARE! My car was overheating and brought it to those guys. They gave me a quote of +$3,800 informing lots of parts that need to be replaced. Pulled the car out for a second opinion and found out that the only part that needs to be replaced was a thermostat. Spent $90 bucks plus the service. On top of that I need to pay them for the diagnostic..... read more

Amazing service. Great price. Phenomenal shop. Highly recommend. They even had pads in the bathroom for female customers. I am extremely impressed. 10 out of 10. Never going anywhere else. read more

Our family has been using Tuffy for years. They are reliable, fast, and honest! They are not the cheapest, but you get what you pay for, and I've never had problems with my car after taking it to them, which, for me is a great value! Always friendly and always a great experience! read more

Lifesaver! I was on my way home when my steering wheel started shaking and my wheels felt off and making noise. I drove slow, parked by Winn Dixie and gave them a heads up that I'm nearby. I know they are closing soon and if I could go straight to them? Mr. Carl was waiting outside, heard my car making noise, test drove it a few yards and parked it inside to be lifted. He said I can just leave it but Justin (it says on the receipt) worked on it real fast and I was out there right by the time they close. He showed us the heavy metal rusted part they replaced. They said it's common for old explorers to have the same issue and I think they sort of specializes on it too. A little pricey but they did an awesome job. Seriously the fastest time I've ever visited a shop, quicker than the last time me and my husband had an oil change by Valvoline. On my drive home it was really smooth and was worth all the effort. Thank you so very much for accommodating. More powers and blessings to y'all. read more

I liked the communication and service but after my car was worked on my battery failed and my engine was making weird noises. Maybe it has nothing to do with the work they did how ever none of that was happening before I took the car there. read more

I took my car here for a oil change it's new car no leaks or problems when I came in I got the oil change done the only recommendation they gave me was for new tires so today I was driving my car sounded rough I noticed it was leaking oil very bad come to find out they never tightened the drain plug after they did the oil change so now it's looking like 1200 I'll have to put in my car to fix all the damage from the bad oil change I've called up here and left messages with absolutely no response whatever u do do not go here!!!!!! read more

Very good customer service here. They fixed my tire with no issues. They also donate to charity which is a big plus in my book.

I took my car here and the customer service was amazing they gave me updates on the status of my car and how long it would take to get me back on the road. They were very knowledgeable and helpful. I would highly recommend this place. read more

If you need any car serviced, this is where you should be. Always friendly, courteous, knowledgeable, fair pricing, and genuinely good people. I brought my car in after just getting out of the hospital and they bent over backwards to accommodate my situation. They actually recommended me take my car to another shop which might be faster-I waited extra day to have it fixed. Will go no-where else read more

We are so very lucky to have a good and honest mechanic. Karl is the best mechanic we ever had along with his staff. We cannot thank him enough. Very honest and professional and affordable. Highly Recommend! read more

Excellent service excellent prices, exceptional employees. I'm getting ready for a summer adventure , driving to Colorado to see my grand kids and play in the mountains. I took my van to Tuffys for a hot smelling engine and brakes and... Cole tried to explain what the problem was and I clearly wasn't understanding what a "hose assembly" looks like and what it's importance to the whole cooling system. We ended up under the vehicle with a flashlight pointing to the problem area. It took longer for him to show me and help me understand but it made me feel so good about all the work that was done . Yes I paid a lot of money for the work but it was worth it and the van drives so nice and gas mileage is up. The mechanic Andrew was very good and clean, he also gave me a ride home. Next on the list is new tires and brake pads. Usually when I go to a mechanic I feel totally ripped off but this time it was great. Thank you. read more

I'm impressed! Carl worked me in before I left on a trip. I needed a front end alignment. Tuffy was $30 cheaper than an automotive repair service just a few miles away. Very pleased with the service. read more

I am so so so pleased with Tuffy. Not only do they do great work they are so kind. My husband needed to go to the ER. Once I got him in the car and turned the key all I could hear was My heart beat and a click, click, click from the car. The next day I took the car to Tuffy. They fixed the car and also helped me while I was in an emotional crisis. It was a total awesome experience. read more

I've been coming here for years and I've never had any issues. It takes alot for me to trust anyone so, it should speak volumes that I trust Carl and his crew with my cars. I've had breaks, rotors, oil changes, tune-ups, starter's and more done at this location with no problems after the fact. Whenever my car breaks down or has broken down in the past I get it towed to this tuffy with no stress. knowing its gonna get fixed and I wont pay an arm and a leg feels good. Trust me bring your car here. read more

I have been taking my cars to this location for the past 6 years. Took the car for a driver side wheel bearing replacement. They recommended replacement to both sides which I accepted (~$1000). They ended up damaging the passenger side rotor (or replacing them with old ones). They wanted me to paid for the fixes to the rotor which I refused. After my second trip back complaining about the damaged rotor, it was replaced, but they were waiting for me outside to give me the keys. There goes respectful and good service down the drain. The car does not run well any longer and needs the other rotor repaired as well. I will never go back here. read more

After waiting 2 hours for a basic oil change at a competitor I tried Tuffy. That was a year ago and I haven't been anywhere since. The staff is friendly and professional. They have never disappointed. My wife's car needed timing belt done they suggested replacing the water pump at the same time. This sounded funny so I called a few other shops and then asked a friend who is a retired mechanic. Tuffy was not only correct for suggesting the water pump but they were spot on with the price. Check their website for coupons. read more

I went to to Karl and told him I have a problem with my rear door it's jammed and I can't get it to open he fix the problem later on that same day he was able to get the door open and told me that the problem was that there was alot of glass keeping the door from opening then the next day my door again wasn't opening and he told me he charged me 100$ to just open the door he didn't charge me fix the issue.... meaning karl is only after my money because his next words was if you want me to fix it i will have to charge you.. so be careful when doing business with this man read more

I went to Tuffys and was absolutely disappointed. They honestly are a prime example for why so many people don't trust mechanics anymore. I went in to get my AC fixed.. They told me it'd be $700 dollars for everything and I would never have a problem again.. You may say I'm dumb for spending that much, but at the pace I was at (working in my car for my job) the Florida humidity had reached it's limit with me. The headliner had even peeled off from it all. So I was up for anything to get the job done. Everything was fine for about a month, but then it went out. They told me it'd be fine to bring it in for no charge (heck, it should be for that amount of money I spent on it). They said they aren't sure what's wrong with it, but later came to the conclusion the "repair" didn't fix the AC problem. They told me I'd need to spend $1.2K to fix it again. That's almost $2K together for an AC alone. And they told me, it STILL might NOT even fix the problem. I could buy a newer but used car for that money. I will never go back there. Karl is a nice guy, but their work (or their scams I should say) are pathetic. Plain and simple DONT GO THERE! Trust me. read more

Carl and Rick are amazing people. Took very good care of us and even did extra work free of charge! They offered me a loaner while my car was in repairs and wanted us to be safe. Period! Great customer service. It's a bit of a drive for me, but I will gladly take the ride for this kind of service and efficiency. Thank you crew of Tuffy in St. Cloud! read more

So after looking up tire and alignment shops for days I was finally over it and contacted a location I'd been around before. I went in thinking I needed brakes and rotors but that wasn't the case. the location is small but the guys get the job done. Carl was awesome and very helpful as well as Nic I think his name was. I would recommend anyone to get tire services done there. Man it ended up just being tires!!!!!! read more

Having been to a few shops in the area, I've come to avoid some and experiment around with others. Largely, their failures have to do with transient management. Vehicle owners need a relationship that is built on trust, similar to a patient:Doctor relationship. So this is where I stop the shopping and experimental process. I don't have a lack of mechanical knowledge, although it has become much more technical over the years. That's part of why I no longer visit other shops. At Karol's Tuffys I get integrity, straight talk and a genuine effort to care for my vehicles. There may be other places in town but I feel like good service comes and goes in those places. And did I mention relationships? Today I went in for an oil change and tire rotation. Karol let me know that my brake pads were pretty much nonexistent. He also noticed that I had bought some parts for my truck for a weekend project - or what a call a 5 or 6 beer project. Karol had his team install my project free of charge. That comes from a relationship forged in trust and respect. Try gettin that kind of experience somewhere else. Karol and his team are top notch and real people. This is what a town like this should be like but it rarely is anymore. That's why I've come here for the past 7 years and never gone anywhere else. Now I will have to do something else with my time but that's never hard to figure out - I still have the beers... read more

Carl & his staff are awesome! Our family has been coming here for years. They're honest, professional, fair and always make you laugh while you wait! They always have coupons/discounts on their website. Call and ask for Carl today. He will take care of you! read more

The first time I went to Tuffy's in St. Cloud, was last year and I was very pleased with their service, then I sent my husband back a few months ago after calling and speaking to a young man on the phone who stated bring it right in there's no wait, it'll be about 1 hour top with the tire rotation and all. My husband went & told the young man he needed an oil change and a tire rotation, they did the oil change and he was out of there in like 30 mins. I asked him did they do the tire rotation he said he wasn't really paying attention, but he did say he saw the guy take off one tire and that was all. I strongly believe the guy didn't rotate my tires becasue they were new; the thing is that I wanted my tires rotated becasue I had them for a few months already when he changed the oil. I always rotate my tires with my oil change. Needless to say I was very upset. read more

I'd give them a Zero Star if I could. No Lie. They messed up simple oil changes, transmission oil changes, break pads, and missed (or purposely didn't tell me) other serious issues that the dealer found - 'and actually showed me'. AND they way over priced me compared to the dealer. Will NEVER use them again. I have learned my lesson and will stick with the dealer from now on. I feel so scammed. read more

Been coming here for 10 years. I absolutely trust this place and I have driven over 2 hours to get my car fixed here . honest owner.

No more tuffy for me, firsr the one located at jhon young pkwy broke the underneath cover screws after changing my car oil, then i went to st cloud location and they broke one screw and left another loose, i called them and they denied it, i even asked them to be careful not to break them after what happened at the other location still the same happened, i will never go back.im very dissapointed and dont like dishonesty. read more

The most honest, generous man I have ever met. Pulled my Expedition in with an engine knock, he checked oil level, changed the oil and filter with a higher quality replacement, shook my hand and said Merry Christmas. Wouldn't even let me pay him for the product. You're crazy if you take your car anywhere else. read more