Great employees. Close to home and has exactly what I need! Thank you for the Hemp High Disposable…read moreand caliburn pods

Horrible experince. Ordered juice when I was out of town for work. When the juice came, it tasted…read morelike rubbing alcohol. After almost a week of waiting for replies and customer service arguing with me, they sent a replacement to the address I was working at, which is hours from my house and I am unable to get the package. They refuse to correct the order and send it to the right address. DO NOT WASTE YOUR TIME AND MONEY ORDERING FROM THIS COMPANY! The worst customer service and product ever.

Went to purchase a few things and the customer service was wonderful. The guys in there were very…read morehelpful and knowledgeable about the products. He even knew about another type of shisha they didn't carry. I will definitely be back and refer my friend to shop there as well.

This place is a complete rip off. I usually shop another location I needed a Pax battery and didn't…read morewant to wait for delivery. I drove an hour to get here and he tried to charge me 43$ lmao they are 19.95 on the manufacturers website. He said I'll pay that after tax and shipping( I'm not dumb dude) I walked out and bought online, you lost a loyal customer, never again!

I've been coming here for years. The employees are very helpful! They know what they're talking…read moreabout on the wide selection of juices and disposables they have. On top of that, they have deals going on daily. Definitely one of the best shops around.

Bought 2 vaporizer batteries from here on the recommendation of the employees…read more 1 lasted about a month. 1 lasted about 1 week. I asked them about returning the devices (I've spent around $150 here in 1 month since I'm relatively new to vaping) and they have a strict no return/exchange policy, according to the person I was speaking with, because its a "tobacco product". I decided to go to Vaporider down the road, and explained that I'm looking for a reliable battery system and explained my issues, and they directed me towards a vaporizer that has actually worked AND because they knew I was concerned with the issues I had from my previous 2 items, said that I was free to return the device within 30 days if it did not live up to my standards. Long story short, this place has a terrible customer service policy (not blaming the employees on this one) and employees that are not well versed in products. Edit: Just found out a week or so after writing this review that Vaporider sells the exact same salts at 1/2 the price. I feel duped having used Civil Vapes for so long. Spare your misery and go literally anywhere else.

Was visiting from out of town, Jeffrey was very knowledgeable and patient in helping me pick out a…read moreproduct that best suited me. Would definitely recommend this shop to any locals or anyone visiting.

Drove to get some vape juice and to my surprise the shop is closed! Sad to see it shut down. They…read morehad a good selection of products.

friendly staff but overpriced product atleast is of generally good quality. kept in good order.read more

Very friendly owner. Shop is nice and clean. Doesn't look dingy like most smoke shops. I don't feel…read moreuncomfortable coming here. He has some really good quality pieces here and has almost everything you need from a smoke shop plus more.

From the owner: We are here to give better customers service with our qualities of products and we really do care…read moreabout you.

They have a wide variety of good stocks ranging from vapes, hookah, edibles, wax, flower, wraps,…read moreaccessories, glass pieces, etc. A full staff of friendly, knowledgeable and helpful people. And their rewards points system is very nice for your wallet on hard days. They also have a price match system in place!

Former employee here. I experienced a situation where an employee used a racial slur without…read moreconsequence. As the only Black employee at the time, this created a deeply uncomfortable and unsafe work environment. This was brought to management's attention. While I was told it would be addressed, no meaningful accountability followed, and I have not received a direct apology from the individual involved. I was given assurances that corrective action would be taken, but there was no follow-through. For a business that serves a largely Black customer base, this lack of accountability is concerning. I encourage others to consider this when choosing where to spend their money.

Great service, greater selection, and greatest value. I will come back as these guys are really…read moreprofessional and knowledgeable.

From the owner: because we offer exceptional quality, unmatched customer service, and a deep understanding of your…read moreneeds, consistently delivering reliable results that exceed expectations while prioritizing your satisfaction and building a long-term Customer based on trust and expertise; we stand out with our commitment to excellent customer service, competitive pricing, and a dedicated team focused on exceeding industry standards.