Came here and the owner told me I was a boy (I'm a masculine presenting female) this wouldn't…read morebother me except for the fact he inspected my id for a solid 2 min and didn't believe I was a female. My id is very recent so there is no reason for this. He wasn't asking what i prefer he simply misgendered me then didn't believe I was a female. LGBT people aren't safe here. The selection sucks for the most part. I wish I could give 0 stars.

If I could give 0 stars I would. I've never dealt with such a blatant disregard of customers from a…read morebusiness at all. I used to buy 3-4 disposable vapes ($75-100+) per visit here since they usually have my favorite flavors and they're close to my mom's house. The older man has always helped me and he's so unenthused and rude, as if I'm bothering him for purchasing from HIS business. About a month ago I had an issue with one where it wouldn't turn off and was leaking juice everywhere straight out of the box. I live about 35 minutes away so wasn't able to come back in for 2 weeks. When I did bring it in he told me it had been too long and if I had brought it in within a week he would have been able to help me. When I bought another of the same flavor during the same visit I had to go through 3 boxes because all of them had juice inside the bag. So he could see there was problems with them but still wouldn't do anything about the defective one! I stopped buying from here as much after that. Last week I bought 2 and one of them did the same thing where it wouldn't turn off (this one was a completely different flavor/version than the first). I brought it in earlier today, 5 days after purchasing it, and he told me he couldn't return or exchange it because the company wouldn't refund him. I asked him so the customer just has to eat it?? How does that make sense? He said nothing to that but said he could give me $3 off another. I was heated at this point because $3 off is a joke after paying $50 for 2 defective products. I did end up buying another because I needed one anyways, then AFTER I paid for it he told me if it doesn't work he won't be able to do anything because he already gave me $3 off. I'm almost positive it's illegal to not issue a refund for defective products but I'm sure he doesn't care since he obviously doesn't care about customers. I will not be returning and if you value your money I would not give them a dime of it.

Due to the flight from hell on Frontier where they lost all of my luggage, I was left without vape…read moreand all juices. Guy at the counter was very knowledgeable and helpful, got me exactly what I needed and even helped me put it together! He helped me find a juice I liked and let me try it before buying. Will be going here for all vape need from now on!

This place does have a good selection of product.....But where they lack is customer service. if…read morefor whatever reason if you buy anything from them they will not warranty/refund. I spent $170 on 2-16-15 on a new setup. By 2-18-15 the cloupor box caught fire internally and good thing i was around to catch it. Now i know total vape didnt design the device with the malfunction but they flat out refused to warranty, refund or exchange the item and said take it up with the manufacturer. They didnt even touch the box or care period. older man who runs the place don't care about anything but the $$$. I am done with this clown.

This shop is pretty dope. I don't like the parking lot but whatever…read more When you first walk in, all you see is these dope ass handmade hookahs. They're gorgeous and I definitely want to make a trip in again just to buy them. My other favorite thing; they have jumbo incense. I love these incense because they're extra large so they take a really long time to burn down and they smell great. For how long it lasts you, and for only .75c I was rather impressed. The owners, and workers are especially friendly and nice. They are personable and another reason this is a 5 star rating. I wished they were located up the hill but even down hill they're in a great location. Thanks guys!!

They always close early and don't change their time on website. Prices are ridiculously high too…read more Would not recommend if you're willing to go up the hill in kent I would recommend the smoke shop next to dollar tree on kent Kangley road.

Love this store... everyone is so friendly and prices are amazing. Always feels so safe in the…read morestore.

Bought this yesterday and it doesn't fit in the hooka, it's stripped. Went back to exchange the…read morepart and they told me it was sold broken but they didn't have parts to replace it and couldn't help me. So I bought a $90 books set up and can't use it....thanks a lot. The worker didn't offer any help and didn't have any info on if a manager maybe could. "It's not my shop, not my rules." We won't be back. Added 9/12 In regards to reply Daman, I would be thrilled to have this fixed somehow and I'm open to finding h a solution. May I contact the store in regards to setting up a solution and coming in the the defective product?

This place is a no frills kind of shop. What you see is what you get…read more The owner is super nice and he knew which coils I needed for my Atlantis and Nautilus. He also showed me the mods Aspire had. I wasn't mod shopping, but mostly wanted to check this place out because they carry some juice brands I haven't seen at the other shops I frequent. The prices are very reasonable. Juice prices are about what the market dictates but I was very impressed with the prices of my coils. Other shops want about $5 a coil and this place is way cheaper- the coils are authentic as well. I picked up a bottle of Unicorn Milk and a bottle of Bear Beer which is a very strong root beer flavor/scent. Hopefully this shop will carry some of the other brands I vape so I won't have to keep going across town just to get a bottle of juice. I'll be back even if it's just to buy coils for my tank setups.

So I've gone a back a few more times to this vape shop and love the setup. Lang is beyond…read moreknowledgeable of everything in the shop. He can help you with any flavor and mod that you are curious about and tell you why they are good and bad. Too many it may be considered a mess, but it is actually a good thing; Because all the juices that are out, are so that people can try them out and see if they like the flavor. He is always welcoming and always funny. He always tries out all the different flavors before he puts them out to sell, and always has Premium flavors. People might say it's a little bit messy, but that mess that you see is actually all the different juices and some of the mods that you can try. The fact that he does that makes it so that you know you're buying something well worth it. I've been to a lot of vape shops and this is one of the best that I have been to so far. Also, you can join five star and earn points for everything you buy. Lang knows what he's talking about and you can tell he loves what he does.Highly recommend this vape shop!! This is one of the best vape shops you will find!!!

I normally use another glass shop in the vicinity, but a friend told me to try this one out. All I…read morecan saw is WOW! Such unique items you will not find anywhere else. Also at prices better than that other shop in the vicinity.

Stopped by here on Saturday (5/22) and the girl working that day was really freaking amazing! Sorry…read moreI forgot to ask name, but definitely answered questions my fiancé and I had about shipping the best she could!! The pieces here were also really beautiful and unique compared to other shops i've seen or stopped by. And visiting from Texas the price I got all my items for was not bad AT ALL. I'm visiting seattle and noticing how overpriced EVERYTHING is from gas, clothes, the same meals fast foods as texas are also sky rocket higher in price (smh). but this smoke shop has REASONABLE pricing, even cheaper than smoke shops in texas... If I lived in seattle this would be my go-to smoke shop. I truly loved it

The gentleman was very nice. It was my first time in the area. He helped me with what I was…read morelooking for. Not sure why such low stars. I left satisfied.

Unfortunately, recently moving to the area shopped this location severaltimes, w/ high hopes!!…read more Selection is so minimal. And ridiculously overpriced, no warranty, simply sold as is... generally breaking within weeks if not days. -Do you not want your clients to come back? -Or are you not concerned as your primarily folks transient ????? Just askin????

The lady is always nice and welcoming. I went in a few minutes before their closing time but she…read morehelped me out tremendously. Great local shop!

First timer for cape. Boy the young man was so informative and pleasant to talk to. Fabulous…read morecustomer service! He explained the types to flavors to demonstrated how to use! Thank you, young man!