I was so happy with the service I received today from the gentleman in the smoke shop very helpful…read moreand made some great recommendations.

Went in back in April and the dude(Jake?) Hooked Me Up with a sick deal. They had a bit two get one…read morefree. I was wanting a new bong and decided to get a filter for the bong. Then I got a pipe for free. Sometimes going into these shops I feel super weird and out of place but I was made to feel very comfortable. I definitely recommend.

New Owners!!!!! No…read morelonger owned by the Original Zebras Head staff. Came in today to buy a specific product I was advised they no longer carry due to new regulations. I am unaware of any new laws and regulations since Sept 2025. Regardless, the gentleman was very nice but prices were extremely wishy washy. I asked to purchase one bottom shelf item and one top shelf item, and was told everything should be $69.99. Come to check out and one is $80.99 and another is $69.99. I would like to know 100% what the price of an item is before we are at checkout and I am paying for my product. Figure anyone who does shop here or has been recommended to would want to know, none of the same product is here anymore!

I love this place. Taylor and Gary made me feel at home…read more Great vibes, great music, great conversation. They helped guide me in finding the right choices for me. Thanks, guys!

I want to try RYO. I like to support local businesses and avoid online shopping when I can. I…read morelooked up some 1lb bags of pipe tobacco. Online they were between $10-$15 with free shipping. At Smokers Heaven the exact same item was $39.95. I'm good with a little markup. But, more than twice?! Nah... That's called price gouging. I won't go back for anything. Hard pass. Unless you want to get completely ripped off... avoid this place like the plague.

Terrible customer service. After making over $325 in purchases at this location in the last 30 days…read moreI tried to return an item. A disposable vape I purchased never worked. I bought it on a Thursday and opened on a Sunday. Attempted return and was declined because "I bought it Thursday". It was very easy to see it never worked from the beginning. The clerk, a guy wearing a tie-dye, seemed to enjoy saying no. No attempt to assist. No discussion, didn't test the device. Just said, nope and see ya. I'm giving them two stars only because the other person I've dealt with there was awesome. Losing a customer that may have generated about $3000 annually over a $45 vape. Already moved on to a better store. They've offered to exchange this item as it clearly wasn't used. That's customer service. Good luck competing with the 75+ other shops in the area. I, for one, will not be back and will encourage anyone I know to go elsewhere.

This is my new spot to get all of my vape supplies. The sales employee today was really helpful and…read moreknowledgeable on their products and was happy to answer the questions that I had. Their inventory was HUGE and they had a lot of cool pipes and mods also. Cool vape place for sure!

Wow. Seth is the best ever. I have never had a good…read moreexperience at a vape shop until I met Seth. He deserves a raise. He is so genuine and knowledgeable, he makes the best recommendations and he knows everything there is to know about juice, mods, tanks, coils, etc. I will come back to see Seth. Go see him, you won't be disappointed. Seriously so good beyond words!!!!!!!!!!!!! Thank you Seth a million times.

This is a great shop for a variety of products. Been coming here for a year since moving from San…read moreFrancisco and I won't go anywhere else. Staff is friendly and, most importantly, very knowledgeable and helpful. This is the spot folks!

The tall dangly guy working the register was really rude and just not at all helpful. Basically he…read morewas a douche.

Teresa and Alex where outstanding. Great customer service got what I needed and got out quick !…read moreHighly recommend :)

just moved here from New Orleans and this is literally my favorite place to come since I've been…read morehere. everything is always stocked and prices are amazing !!

Finally decided to check out the newest smoke shop in town. This shop is located near Sprouts so…read morethere's plenty of accessible parking. Inside, the shop was very clean and spacious. The manager welcomed us in, and I didn't feel overwhelmed when we walked in since I know most smoke shops are questionable with their initial appearance. I had a lot of questions about the products they offered. Conner, the store manager, was knowledgeable about the variety of vape products and gave me an overview of their best-selling products. I didn't even know there were that many options to choose from! I thought my experience was going to be overwhelming, but Conner allowed me to test a few juices before I committed to one. I was able to choose a juice called "Dinner Lady" which had a lemon tart flavor to it. I highly recommend this flavor if you need a fruit-flavored suggestion. I really appreciate the time and patience Conner had because my friend and I definitely asked way too many questions. The prices for their products were reasonable. They also have a prize wheel which was a nice addition to my experience there. I ended up getting 5% off my purchase as a prize. Follow them on Facebook for updates about discounts! They're always posting about new deals that come up, and you can learn about the products they have as well. Don't forget to check in on Yelp for a discount too. Overall, I really enjoyed my experience here and definitely will come back for my vape/smoking needs. I felt comfortable knowing I can walk in, check out the newest products, and ask questions to see which products matched my needs.

Great selection. Great staff. Super helpful and willing to answer questions. Check it out if you…read moreare curious.

This is a fantastic lounge with a wonderful owner and host. Selection and pricing of cigars was…read morereasonable and price of drinks was also good. Carol was a lovely host who made our party feel welcome in her lounge. So much so that we returned the next night with the greater part of our group. We happened to arrive to a very full lounge that had only standing room available. The group was anxious to have a good time and made the best of it, pulling up chairs on the patio outside. Carol was due to full in, ensuring our drinks were full, and that we were taken care of even though we were outside. Please visit this lounge and enjoy yourself.

Carol was wonderful and her Cigar knowledge is out of this world. If your looking for a great place…read morewith a good selection of Cigars, this is the place!

I went into this store and said "hi, do you have a glass pipe? Like the cheap ones that are round…read moreat the end?" There was one person working who was a man who appeared to be in his late twenties maybe early thirties, skinny & tall, medium length brown hair in a ponytail, and big brown eyes. I am describing him because I hope management will know who this review is about and address his poor customer service skills and lazy work ethic as he did not want to sell and refused to sell a product to me. He told me everything is on video and audio surveillance in the store so management would know if he sold me the item I wanted to buy which was a "a glass pipe" and he said that management is intolerant of that word "pipe" being used in the store and he wouldn't chance selling it to me. Weird. He said "you mean these?" and showed me some "No, I said, it's round at the end" I replied He showed me another set of "incense burners" (in his words). I asked for 2. It was baffling how his demeanor from bland to entitled and arrogant within seconds of being in the store. Hopefully management will watch the surveillance tape to see and her this interaction. He said "because you called the item you're looking for a pipe and we don't have those we sell incense burners so you'll have to go somewhere else. I will not sell you any item in the store" he repeated that a few times just to make sure I understood. I understand the rules and realize that I misspoke. But I thought we were allowed to call pipes pipes like a tobacco pipe . Also, CBD is a thing now, and it's sold as herb. Pipes are used to smoke that. The man obviously was using personal bias and allowed his own prejudice to ruin my experience and loose a sale. If I had said anything about illegal substances like hey I need a crack pipe or a bong then sure I guess I'd not have taken this so personally.but I asked for a glass pipe which the store is full of. I still am shocked and offended UPDATE: I checked later on the same day to see if management replied to my review. No reply yet but I did see that the word pipe )id literally used on the headline of this yelp page. I added the screenshot for reference. I now know that the employee was using his own bias to enforce a rule that is non existent.

I don't know why the bad reviews.. Ive been coming here for almost a year now and every time I come…read morein, they knock it out of the park for me. The staff are well educated and can help guide you and coach you on what to get if you're new to the alternative medicine world. I've bought well over $1,500 worth of stuff at this shop and every time it's been a quality product. They sell CBD, local blown glass, vape juice, wraps and batteries, accessories and so much other stuff that you can't find anywhere else. Now, I can't leave a review without mentioning Chuck. He has taken care of me any time I've ever had questions, issues, or just wanted to pop in and chat. He has so much knowledge and honestly I love picking the dudes brain. Go see him, you won't regret it. All the staff here are amazing, but Chuck is my guy. They do discounts each day of the work on something different too. Sometimes they'll do raffles and giveaways, etc. They do Black Friday and 4/20 deals too. So quality stuff and discounts? On top of educating customers? On top of the cool music they play? Beam me up....