Even though I have left 5 star reviews for this place, and named specific people, these people are…read moreno longer with the company. That's crazy, because they have given me great service, but they were released because apparently their service wasn't good enough for the owner/management. They apparently seem to take staffing seriously. The staff is just as good, if not better now. Like I said, they were already awesome. Maddie helped me (again) with a leaky tank, and knows a lot about juices - seems to be her forte. Like - she knows a lot about juices. I kinda only wanna go juice shopping when she is there. The owner sent me an email a few days ago because I had left a bunch of points on their old rewards system that I didn't use (even though Maddie left me a voicemail telling me to hurry up and use them, I didn't). He extended a pretty fat discount - seemed good enough of a reason to go pick up another tank. I did. I forgot the name of the guy who helped me (afternoon 02/17/16 - sold me a uwell), but he knew so much about hardware. He seemed to be into vaping long before "vape shops" were a thing. This guy is to hardware what Maddie is to juices. He told me about computer chips, coils, mods, manufacturer similarities, nuianses, fucking everything. Because of him, I'm probably gonna have to save up some money and blow it all on my next setup, which is already picked out.

Marissa, was extremely helpful and very friendly as soon as I entered the lounge. She thoroughly…read moreexplained all the products to me! I was even able to sample some of the products! By the way, I purchased the CBD Vape Pen, the pre-rolled CBD joint, and the 500mg CBD Hemp Oil. The products work great

Got to say I love their hours and selection! Go here for my…read moreclove cigars. A bonus- the guys who run it are awesome!!

Very clean and respectable business. A nice selection of apparatus for all of your tobacco needs…read more The employees are also super social and friendly, but they never hold up the line.

My first time going there very good experience met with one of the tenants name Adam, he was super…read morehelpful, gave me a recommendation. The recommendation was actually good that I sent three friends over there to get the same thing that he referred me to the 3in1 glass pipe. I would definitely recommend anyone to go there. Staff is very helpful, friendly and courteous. The only thing I would say just ask for Adam.

amazing service from sam. helped me with everything and was super good telling me about what i was…read morebuying and is a great guy in general

Another nice experience at this high end smoke shop. Appreciate the products available and…read morecustomer service offered. Definitely recommend them.

Everything about this place is awsome,products, people, prices !!!! I love this place ,definitely a…read morefav!!!!

really nice convenient location and the prices are nice. my cart exploded before i even used it,…read morebad product. the staff was really nice

Service is horrible, I have never had a good experience here. The employees are rude and do not…read morecare about their jobs. I have never once been greeted when I walk in, I say hello and no one even responds, they look at you like 'what do you want'. The employee today was irritated that I woke him up from his NAP. I walked in and asked if they had a product, he lifts his head and says "nope" and lays his head back down. If you come here, expect to be ignored, dismissed, and made to feel like an inconvenience for simply existing in their store.

Got a care package from here and was genuinely impressed. The cigars were smooth, creamy, with…read morethose classic leathery notes you want, and they burned perfectly from start to finish. Took them out to the driving range with my buddy Jaydon on a sunny California day and it was honestly the perfect setting to enjoy them. The staff really stands out. Super knowledgeable, always willing to answer questions, and clearly passionate about what they do. The selection is massive, with options that range from very affordable everyday cigars to those special occasion smokes you save for once in a while. The overall vibe feels welcoming and well curated. Nothing intimidating, just a place that knows cigars inside and out and makes it easy to find something that fits your taste. Great experience all around.

This cigar shop is tucked inside the BoT building on the 1st floor. The staff is extremely…read moreknowledgeable and the selection is solid. Even tho the space is small, they have seating for those who want to light up on the spot (but not many seats.) Yes - Chicago does make it pricey to smoke cigars these days, but if you're open to supporting a local cigar shop, I highly recommend a visit here.

Beautiful space! So bright, spacious, and pristine. Excellent, friendly, and attentive service…read more Everyone was very kind and accessible for questions. Huge thank you to Nico! He really helped me find the right products for my insomnia, provided great recommendations, and educated me on ingredients to look for. Fabulous variety of products and everything is organized in a clear way. The prices are very reasonable too. The only bummer is that they don't accept credit cards. Debit or cash only. Cool art and decor, comfy seating, and fun gift/accessory items too. Really nice vibes all around. I'll definitely be returning!

Great Spot! Super cute vibe, great playlist, wonderful selection and incredibly customer centric…read morestaff. Definitely worth stopping by. Will come back when in the area.