This place is basically a cross section of Chicago, the US, the world. There are a number of…read moreincredibly diverse and interesting regulars, all of whom take pride in the shop, which reflects well on tourists and other customers. The cigars are also well-priced, and I've never had a dry one. Goes well with an expresso or cappuccino, which the shop also sells. There aren't many places like Hubbard & State. It's worth visiting, if not becoming a regular, if you're around.

Decent selection nice to have a place downtown near where we were staying. The clerk was nice and…read morevery friendly

They don't give you pricing of products over the phone. They're firm on coming in to "find out…read morepricing" I'm not going to waste time and go to the store to find out I'm short of affording something. Bad business practice on their end.

Beware. This place has spoiled products and a strict no-return/no-refund policy. I bought some…read moregummies yesterday and discovered they were bad when I opened them last night. I took them back today with my proof of purchase and they refused to replace the product. They then directed me to the no return policy posted on the wall. They said that I should have opened the product and tried it before leaving the store yesterday. Do yourself a favor and shop somewhere else.

The best cigar/pipe shop in Chicago (possibly the nation!) hands-down. Douglas was a pleasure to…read moremeet and work with, and my two friends each brought home a pipe thanks to him. Fantastic customer service, great selection of cigars at reasonable prices, and a staggering number of pipes and pipe tobaccos to choose from. A must-visit for a relaxing smoke and a walk through history!

Recent trip to Chicago, my husband wanted a spot to enjoy a good cigar, and I came across this…read moreplace. It definitely did not disappoint. From the warm greeting when we walked in, to the perfectly humidified cigars, and just relaxing at the lounge, the whole experience was so good. Definitely a spot we would recommend if you're in Chicago!

I did a quick purchase of some cigars to get a look at the establishment. I was impressed. I…read morerandomly grab two cigars and both were excellent. The patio requires a membership to utilize, but they have areas inside where you can smoke your cigar. I plan to visit again soon. The host was pleasant and very helpful.

Great to establishment! Service was crisp and cordial! Humidor nicely stocked! Value was mid range!…read moreWorth the trip!

Called this shop because I'm visiting from California to ask for a certain product and the guy just…read morehung up on me after asking. Thought it was a mistake but when I called back he picked up and hung up on me AGAIN. Customer service here is horrible.

Great Smokeshop! They carry everything. Very knowledgeable and awesome customer serviceread more

quite a nice place, was in there for about 2 minutes, but I got two incense boxes Musk, and Dragons…read moreblood. Quite nice. The man working there was sweet!

I went here to find options for a nicotine free vape as a gift for my dad. The selection was pretty…read moresmall for such a thing. I was pretty underwhelmed by how few options they actually had. I grabbed two of the smaller zero % vape options and quickly kept it moving. We'll how my dad likes them, I'm actively working to help him wean off his other vape.

Great cigar selection. Lot of DuPont lighters. They also fixed a DuPont torch for me and did a…read moregreat job. They're great at helping to pick out the right cigars too.

They always smoke outside on the sidewalk and the stinky smoke puffs into the faces of passerbys…read more Yuck!

2nd time I've tried going to this place and there's a sign in the window saying "be back in 10"…read more we waited 30 minutes two weeks ago and nobody came back so we left. we tried to come back again today and same thing waited 15 minutes and nobody came back so we again left.

Great staff, great selection…read more Prices seem comparable to most other shops. I asked for recommendations and left with two products that fit my needs exactly. I'll definitely be back.