I've been going to this place over a year at least. I like the cashier he's a nice guy but they…read morestarted selling faulty products. I've purchased two geek bars right after another and they were both faulty. The first one I thought okay it's probably a one time thing and didn't even go back to address the faulty product, but the second one I went there and told him it was faulty and he said everything is final and I couldn't exchange. The problem is that after about 20 puffs all I can taste is the battery no flavor. So I essentially wasted $76 within a week, which is disappointing and never going back again!

I will always visit and purchase from this smoke-shop. The owner is the only person there,…read moreEVER..... and despite losing the first location in Redmond to a fire, he opened up a new shop and has always been friendly, respectful and professional. I always leave smiling and with a mint in my hand. Good selection and great service!

As I write this I am reminded of how great the service always is. Issue is either manager or owner…read moregive a nonchalant rats butt about his business. No product, hasn't been a selection of product for over 3 months now. Come in and same poor employee is here with nothing to sell or fill the product. Wish this place was back to its original composure friendly and outgoing not somber and pitiful.

If i was able to give you zero, i would do it! Because of defective non-working product you sell. I…read morebought a vape here once and NEVER will come back. You're selling product, that is not working properly (mine was working 1 hour!!!). And when people came back and asking for replacement or refund, you just talking to them like a super non-customer-oriented guys. You will never have a good reputation with such attitude.

Friendly staff, and there was a redline energy drink, which was my favorite. I would rate this 8…read moreplus out of 10.

They have what's you need! services friendly! Walk in the greet you kindly how can I help they say.read more

The Xhale store has become a most distressing place to deal with. All the former employees are…read moregone, like Dalton. The new staff are the most uptight, difficult, unpleasant sorry bunch of people you'll ever have the misfortune of meeting if you decide to shop here, which I hope you don't. These are Xhale's new mottos: It's not my problem I don't care All sales are final Xhale has already lost half their customer base.. Hours go by, and no one comes in. The people that patronized Xhale liked to shoot the shit with the employees, and vice versa.. You can't do that anymore with these new people. The sense of being on the same level as the guys working there that's gone.. Nobody feels simpatico with these uppity, frowning new people. They look at you like a disapproving parent... Don't go to this store anymore. They've lost the groove...

Do not buy Polk A Dot Shroom Bars here.....They sell the fake solid wrapper fake shroom bars....If…read moreyou're going to buy a Polk A Dot shroom bar, make sure the wrapper is clear, you're able to open the box and you can see the pieces of shrooms in the chocolate.... Other than that, okay place.....

went in yesterday there was an elderly guy as the cashier not sure if he's the manager but there…read morewas one other customer in there besides me when the cashier person told the other customer to stop touching things because he was getting them dirty i found it super rude and said that wasn't nice and left he later came into my job disturbing and saying not to judge him when that guy steals i told him there's definitely different ways to go on about things but he was causing a disturbance at my job

Great staff and great product! I came all the way from California to this place and was not let…read moredown. The employee there was more than helpful and he didn't rush me at all. He put me on game to quality flavor and product. If you have a chance to come here you won't be let down even a little.

Never fails with the friendly staff and how they take time to address any concerns or needs…read more And if they are able to order any juices or mods...chances are they already have it or will do their best to get it. Lives up to their Supply in the name...

Giant vape store + handcrafted beer I used to go to vape…read moresavy (no more) THE CAVE IS WAY CHEAPER with triple the selection, Vape savy 45 The cave. 35 Vape savy salt 28 The cave. salt. 22. Compare for yourself!

Gabriel and the owner of this store were very honest and helpful they made my experience much more…read morelovely and I will be a returning customer. This shop is more reliable on smoke products than other shops that I've been to.

I'm going to start this review by saying that I understand this store is located in the downtown…read moreRedmond area--but that does not justify the prices. I absolutely refuse to pay more just because of the location a vape store happens to be in. It's ridiculous. A product that costs $20 elsewhere is almost $30 here--for just a refill pod, not even the full kit or device. I'm not getting scammed. I'd rather drive to Seattle and pick up a vape than pay these inflated prices. This is absurd.

I found this place when I first moved to kirkland, the associates in the shop are kind friendly and…read morevery knowledgeable to cater to the needs of the customer! They don't rush you make you feel like your bothering them when questions are asked. I have had the pleasure to see the new shop and its a kool setup and still the customer service has not changed! This is my shop I won't buy vapes or cbd anywhere else just because of the service I recieve each and everytime I walk in to purchase something! Keep up the good work!