The Xhale store has become a most distressing place to deal with. All the former employees are gone, like Dalton. The new staff are the most uptight, difficult, unpleasant sorry bunch of people you'll ever have the misfortune of meeting if you decide to shop here, which I hope you don't. These are Xhale's new mottos: It's not my problem I don't care All sales are final Xhale has already lost half their customer base.. Hours go by, and no one comes in. The people that patronized Xhale liked to shoot the shit with the employees, and vice versa.. You can't do that anymore with these new people. The sense of being on the same level as the guys working there that's gone.. Nobody feels simpatico with these uppity, frowning new people. They look at you like a disapproving parent... Don't go to this store anymore. They've lost the groove... read more

They have what's you need! services friendly! Walk in the greet you kindly how can I help they say.

Traveling from out of state and I really needed a vape. This shop has a huge selection of flavors and pretty much anything you need to get you puffing. Dalton and Colt were fantastic. Stop by and ask for them, they are great at explaining the in and outs and are all about getting you the flavor you need especially with any deals they are currently running. Thank you for your help and when I'm in town, I'll definitely stop by again! read more

Xhale Vapor N Smoke - Great selection! - Vape Shops Near Me - Bellevue, Washington

Early this year I posted a 3 star review for Xhale Vapor: I was unhappy about a "be right back" sign during business hours, waiting until my patience ran out & still no one was "right back". But I'm over that now, and I'm back to amend my review. Over the last few months, Xhale has completely won me over. My former 3 star opinion is now a solid 5 stars, and here's why: The staff. They are always, ALWAYS friendly. The vibe is laid-back and welcoming. Everyone is very knowledgeable about their inventory. They take time to learn what we (the customer) prefer, which in turn makes their recommendations thoughtful and worth considering. If they are unfamiliar with a particular product (which doesn't happen often), they aren't afraid to admit it, but you can bet the next time you stop in they'll remember your question (even if you don't!) and they'll have the answer you need! The inventory: it's another reason love Xhale. The selection is good, the stock is mostly consistent, and the brands they feature are higher quality than the average vape shop fare. Prices are somewhat above average, but for me this is acceptable and balanced out by their business hours. Sure, you might find the same product for less at another shop, but not after 9pm you won't! Definitely worth the trip, keep up the good work Xhale! read more

Xhale Vapor N Smoke - Closed until 8:15 PM - Vape Shops Near Me - Bellevue, Washington

I've always had good experiences here, and the new opening employee is so nice! Very fast service delivered with a smile. :)

amazing customer service. welcoming community. and overall good prices. good decorations and there good people to talk to helpful advice and know products read more

Good costumer service, very kind employees, super friendly, would definitely recommend it, I'm definitely coming back here

The elf bars are so bad, they have a powdery old taste. I came back because the manager said some are bad in a batch, after my last review. Plus the only one open in the area. Please wait, or go somewhere else. Which I know I've been buying vapes for years. Such bad flavor I am hoping it dies in a day so I can get a new one lmao. I don't wanna waste money. read more

Brandon is the shizz!! Always great service and always in a good mood. Love coming here.

Bought a pack of Melon Zigzags & found out they were dry and crispy. I went back to the store to get it exchanged and/or refund but the rude little girl said she didn't know if she could. So I let it go & bought more wraps. They were dry as well. I came back to talk to someone else & he said he couldn't return it. It's a smoke shop that sells shit you CANNOT use to smoke. He then told us to not "give him shit" ....because I wanted a refund.....on an item I cannnnnnot use..... to smoke..... from a SMOKE shop.... needs new owners. read more

Xhale Vapor N Smoke - Crunchy Ass Zigs - Vape Shops Near Me - Bellevue, Washington

Lots of products and professional customer service are two unique features Xhale offers.

Ali is BEYOND professional! He is not only extremely knowledgeable, but he also truly has a passion for the vape industry! Which, as we all know since the worst thing to have happened to the industry is the "JUUL" and essentially changed the rules, creating mass media propaganda to be worse, it's not exactly the easiest thing to find these people who have the knowledge, know what they're doing, properly providing customers with the support needed to help their cessation in smoking/kicking BIG TOBACCO to the curb, and to actually care....man what a refreshing change of scenery in the local vape community! As someone who has had YEARS in the industry, worked for one of the biggest companies in the country, and now internationally, along with having been an international juice rep, I am PROUD to be a new customer! Thank you SO MUCH Ali! You're amazing, and why I am going to keep supporting you and your store!! read more

Would give zero stars if I could lol. Customer service is wack, had the open sign on 1 hour before close and door unlocked and was upset we came inside because they were closing early lol. Dumb as hell. read more

Before I worked here,I knew this location as one of the cleanest vape/smoke shops in Bellevue. I have enjoyed meeting all the customers at this shop and have helped many people find devices and e-liquid flavors to enjoy. Don't be shy, leave us a review and let us know how we are doing! This is the newest location of Xhale but business is starting to pick up. Come on by and say hello, I'd love to help you find what you need. We have a cigar room, carry hookahs, pieces, vaporizer devices, kratom, tobacco/cigarettes, and CBD products. We accept ApplePay and Samsung Pay. And, yes, we do have Puff bars and other name brand popular disposables :) read more

See all

I went in got a guava citrus which was a defect, went back bc I thought maybe not every single of them gonna be a fake, but to my surprise it was! read more

Absolutely the BEST CUSTOMER SERVICE I HAVE HAD IN A VERY LONG TIME. I was in a bind I lost my vape and the store was actually open until 10:00pm. I was very grateful because when I walked in they had exactly what I was looking for. Very clean, customer service was on point and I had such an amazing experience. I am from out of town and this was the place that was nearby to grab exactly what I was looking for. Thank you so much for saving the night! read more

Sells fake products don't come here. Picked up a puff and it was super light obv fake as heck.

The staff of this store and the owner are committed to customer satisfaction. The store offers an extensive variety of camping supplies and Kratom selection. They have abundance of everything in the latest trends and friendly, educated help for suggestions. read more

Ellie is knowledgeable and extremely helpful with kratom. She recommends I try Red Borneo Kratom as she has been getting feedback from customers it is good for pain. I did yard work that weekend and my lower back received relief with just four Red Borneo Kratom. Also, she is professional, courteous, and obviously enjoys what she is doing. I will keep using Exhale as I feel comfortable and almost at home there (Bellevue location). read more

Sold me a fake puff bar. I bought a puff plus and it didn't even last a day. Super sus don't trust or buy from them

Guy in the store said I could return my puffs if they were ever broken or leaky. Next time I go there I buy 4 and open up one that night. Juice was all over it and the store was closed by now so I went back next day and they wouldn't take it back. Almost sure their products are counterfeit too but claim they are real and then don't accept returns. read more

These guys suck- stopped in at 9:30 as hours posted show 9:00 AM to 9:00 PM weekdays the Open light/sign is on but the doors are locked so I went next door to starbucks for coffee & breakfast came back at 10:00 AM open light still on but the doors are still locked. Maybe the employee is sleeping in the backroom? Too bad I was planning on spending $100.00+ this morning but now I am heading to another Bellevue Vape shop that actually is open during thier open hours. :) read more

Collin was very friendly and helpful. He keeps a very clean store and you can tell he takes pride in providing a positive customer experience. Not dingy or dirty whatsoever. Very pleasant overall experience. read more

I purchased a Sorin drip Ryan was absolutely amazing knowing the ins and outs of the product and other comparable options to the device. Very educated on a broad range of topics and had an amazing personality and did a great job assisting me read more