The absolute best customer service experience in Roanoke! I recently placed an order with Renee…read moreand she was so helpful. I really appreciate the time and effort she went to to ensure that the process was exceptional. I truly feel that they really care about the customer and it shows Robert G.

Great shop. Very friendly and knowledgeable staff. Got some really good aromatic tobacco's there…read more Will be using there website to order more.

Great store & service clerks are very nice to deal with,Very good store layouts…read more Price's are on spot,Great selections &prices and costumer service

The service can not be better. Everyone that works there is very friendly and helpful. They offer…read morethe largest selection that I've seen at the best prices.

I go here for everything , from my tobacco tubes, tobacco, kratom and CBD products!!! He always…read moregreets with a smile and if he doesn't carry it he is willing to order it. And the Price s are Low and competitive he cares about its customers and their happiness with there purchase and products ! You can't get better Quality personal Coustomer Service ! You have to check It out!! Thanks Jay your the Best!!!

Very new tobacco shop in Roanoke, Va, that has impressed me. RM tobacco has everything you need…read morefrom cigarillos, cigarettes, blunt wraps, papers, high quality glass pipes, water pipes, and bubblers. I would recommend this store to anyone interested in buying tobacco related products. The prices are great and the management is very friendly and eager to assist in purchases and guide the buyer to what they might be looking for. RM Tobacco has a lot of growing to do, but has a promising future here in roanoke. If your looking for a nice friendly local tobacco store you should definitely try this one out!

Customer service is terrible, no hello, no thanks for shopping with us. The guy didn't say much at…read moreall. Don't even think he knew much English. Store was not clean or upkeep. I only stopped here as a last ditched Effort to get what I needed. But I at least expected a hello.

Very good customer service big selection and very comparative prices with all kind cigaritte and…read morebig selection of cigar and electronic cigarettes

Ali was great, great selection. Fair prices. We are from out of town and stopped in and were…read morepleasantly surprised!

Don't usually review but I am confident this is the #1 shop in Vinton and the sweetheart young lady…read moreis very excited to see you coming through the door and I am so glad she had recommended a new vape to me now it's only one I purchase. So keep up the good work!!

This shop is really great! Every time I walk in, there is something new being offered. They are…read morealso always giving away great stuff from scratch tickets, no cost raffles and loyalty cards!

I stopped in for some kratom and met the owner. He was a cool guy. I've been to some of the other…read moresmoke shops around town, and what a horrible experience. None of the smoke shops around town have same level of customer service. He really knows his stuff. I picked up a shot called EDP 7OH. Hand and this is the best shot I've ever done in my life. If you're looking for a really good kshot this is the only place that carries EDP. it really does contain six servings per bottle so watch out. This thing blew away every kratom I've ever done. Thank you.

SCAMMED! I have brought 3 great, honest products from them, however 1 product was clearly tampered…read morewith and when I asked for a refund, I was told "I've only been here 2 months" and was denied my money back. Maybe you will get lucky as I did the first few times, maybe you will get a tampered product and scammed out of $50. Terrible service, terrible experience, do better guys.