Too busy, can't talk, can't answer questions and hangs up. Maybe it's just one salesperson I talked to on the phone. But he is a rep for his store. Perhaps he could be more polite beyond a few words? I was going to go out there but now, my guess is they could care less. read more

This store carries cartridge batteries that don't work. I went here to buy a battery and it didn't work straight out of the box. The YoCan Lux. I tried to take it back but they have a no refund and no exchange policy. They're scammers. read more

The guys are always friendly. They ALWAYS have what we need. The place is always clean j organized. We love it here read more

So, I buy nitrous chargers, a lot of them. Sorry/Not Sorry, I spent like $600 on them in two weeks buying $50 for 100, which is a decent price, but I can get a better price online on Amazon. After spending over $500 on the chargers, I asked the manager for a discount on $100 of chargers (so it would come out to $100 instead of $100 and change) and he said no, but I could give my number for a reward program. If you spend $250 you get kickback of some kind. I was like "I've spent like $600 on chargers in the last week, can I show you my receipts to catch up on points since no one told me about this?" He refused, and said the prices of chargers keep going up and up. Like, why did he not only not give me a $4 discount on my $650th purchase? And why then tell me about a reward system I've missed out on? And then not honor my purchases? The staff is AWESOME. I've met the owner, he's awesome too. It was legit as if someone had taught the manager how to lose a customer. I would have rather continued giving them my money, but it went from not getting a $5 kickback (less than 1% of my purchases for the last 2 weeks) to we have a rewards system you didn't get told about to no we won't honor $500+ worth of purchases in the last two weeks at all. Uhhhh... I'll pay the $4 shipping fee to my Amazon connect so it's delivered to my doorstep and no one is like "Now, get out of my shop and never spend $600 here again!" Totally mind blown. great shop otherwise. : ( read more

Smokers Heaven - Actual chargers bought, I have receipts to show my $600+ and the staff knows me on sight as a charger buyer. - Tobacco Shops Near Me - Kansas City, Missouri

Have been coming to this smoke shop for about a year and have never had a bad experience. The staff knows me and always says hello and helps me find what I need, wether it's a new piece or just some pods I always leave satisfied!! read more

Smokers Heaven - Tobacco Shops Near Me - Kansas City, Missouri

Always has the products I need in stock. Also works with me when wanting to purchase $$$$big dollar item Great Staff

Not impressed ...I use to shop here ALOT to get ciggerates and smoking accessories The customer service has gone to crap the clerks are flat out RUDE and the smoking products and glassware is insanely overpriced. ive been shopping here since they opened but after the way I was treated today i will take my buisness elsewhere. Since i cant give 0 stars ill only give 1 !!! read more

A little shop to buy cigarettes, cigars, and tobacco. A refuge for the persecuted smoker. I found a spot close to purchase my rare/special occasion stogie. read more

Smokers Heaven - Flashing beacon in the Night - Tobacco Shops Near Me - Kansas City, Missouri

Great place, they always have my regular carton waiting for me when I walk in. Nice, clean good prices!

Best store for all smoking accessories and storage containers . Love it. Wide selection on ashtrays and incense

Had nice product but both gentlemen who worked there had no idea what they were talking about. Also sold me the worst torch ever! Not from Kansas but defiantly the worst smoke shop I have ever been to! read more

Great glass selection, tell them your price and what you want and they will show you. Know items well. Other customers are very friendly and employees know a lot of them on first name basis, along with which glass they have. Sell concentrate rigs and nails as well. Use coupons on here read more

Smokers Heaven - 9 arm tree with ceramic nail. Smoooooooooth - Tobacco Shops Near Me - Kansas City, Missouri

After getting to know the employees a little bit, I've realized that if you aren't a straight-up jerk and you can make decent small-talk and have a bit of negotiation skills, the prices on their glassware (due to it being blown by local glassblowers) can be negotiated slightly. Almost all of the employees at Smoker's Heaven are really cool and you can always try to haggle them down on non name-brand and non statewide taxable items. I remember purchasing four pipes from Smoker's Heaven each of them for about $5-10 under the marked price. The quality of their 'smokeware' is very reliable and I haven't had a single problem with Smoker's Heaven in the 3 years that I have been a frequent customer to them. read more

Great selection of just about everything, but the prices are higher than many places close by for the same items. Best selection of vaporizers I've seen this side of Colorado at reasonable prices. E-cigs are way over-priced. read more

I went in on friday around 12 and I needed a a vape and this white boy had the an incredible knowledge about all of the vapes inside the store! Not too mention his excellent customer service skills! I will definitely come back just because of the great quality of service he represents for his customers! My rating is amazing my iphone wasn't presenting all the option for ratings... read more