Too busy, can't talk, can't answer questions and hangs up. Maybe it's just one salesperson I talked…read moreto on the phone. But he is a rep for his store. Perhaps he could be more polite beyond a few words? I was going to go out there but now, my guess is they could care less.

This store carries cartridge batteries that don't work. I went here to buy a battery and it didn't…read morework straight out of the box. The YoCan Lux. I tried to take it back but they have a no refund and no exchange policy. They're scammers.

5-star value, best price I've found. Worth the short trek from OP. Staff less than friendlyread more

The person at the store was very rude, and when I asked a basic question about the area (since I…read morewas from out of state), he gave a very dismissive "I'm not from the area" line, a typical thing people say when they are acting dismissive and rude. What is interesting is I spent almost $900 at the store, so you would think he would at least have acted human and with common courtesy and common sense. Very disappointing. People say midwesterners are nice (I am from California and we are not nice lol). The person at this store, who made a lot of money and should have been overjoyed, was completely rude and not nice. Also, I got my items home to California and realized that three items were past their expiration date! Nothing I can do from 2000 miles away obviously.

I was visiting Kansas for work and stopped by Cigar & Tabac in Overland Park after speaking with…read moreBob over the phone. Bob was extremely patient, answered all of my questions, and gave me the perfect recommendations. Because of how helpful he was, I decided to stop by in person and pick up some of my favorite cigars. They have a huge selection to choose from, and everyone there was very friendly and welcoming. Unfortunately, I didn't have time to sit down and enjoy a smoke since I had to get back to work, but on my next trip to Kansas I will definitely be back to relax and have a cigar there. Highly recommend this shop if you're in the area!

Great selection and customer service. Was visiting from…read moreChicago for a retirement party and found the best gift here.

Rare find in Kansas City! It's been many years since this pipe smoker has been able to walk into a…read morebrick and mortar tobacco store and make a purchase. Family owned business for three generations! They sell everything a man could ever want! Perfect for that special gift! Nothing over-priced! High quality everything in one place! Don't miss stopping here!

Very professional and knowledgeable people. Always a smile and great ideas for personal and gift…read moreneeds. Selection is more than one can imagine and is a step up from Biggs in Chicago

The employee was very dismissive when I mentioned going to the other shop nearby because he/they…read moredidn't have what I was looking for. "Good luck. They don't have shit" was his comment. They did, and with polite service as well.

Usually stop in on Thursday afternoons but my schedule has changed at work so my regular days to…read morestop in are now on Mondays. The guy who works Thursdays is phenomenal, very insightful and professional. I don't like to write negative reviews at all but the other girls who are there cannot explain certain products to me at all and are very rude and pushy for me to leave when I am looking at products and asking about stuff in the shop. One time the girl tried to double charge me! The rudeness from them is incredibly off putting from even stepping foot into the door. On another occasion, she just stopped answering my questions about a problem I was having with a product, rolled her eyes and called the guy over who works on the vape side to help me since she didn't know what she was talking about! Luckily the guys here are polite and answer all of my questions and be of professional help, the ladies here are disgustingly rude. I would never hire them for my business. Please get better staff Smoketokz

reduce text to .03% give everyone a call when you're done please. We're tax free but the rest of…read morethe world needs the same system for this

Beware of buying disposable vapes from this shop. I purchased a disposable vape, got home and the…read morebattery was dead. Tried to call them; however, the phone number only goes to a fax machine. When I drove back across town to the shop to ask them to exchange it the man there was very rude and said nothing he can do. He said you have to try them before you leave the store. The woman who sold me the disposable vape did not ask me to try them (I purchased 2 but only one had a dead battery) before I left the store. I feel like they stole my money are not going to make good on the product they sold me. Will not go back to this smoke shop!

The service was absolutely phenomenal! Beautiful pieces and large selection. They also have so many…read moregreat deals. Will be my go to place!

Shop online, wayyyy cheaper. Not sure what the "wanna-be-weed" stuff in the jars is, bit just get…read morerela Cannabis 3 minutes away at codes, they rock! For paraphernalia, drive a little further to support a "regulated" local business. You can find most of this crap for literal pennies on the dollar; Puzzle Pieces Smoke Emporium, smoke maven, smoker friendly, discount smokes and liquor. You're better off going to staples for real

Great prices and all brands including chemical free brands of smoked. They also have a great…read moreselection of incense This business is open was just there today

The lady was very nice and fast to. She was vacuuming the store when I walked in she smiled and…read morequickly got behind the counter. I could tell from walking in they had a vast amount of hookahs smoking utensils tobacco cologne and more. Very nice and clean store. Will def return again.