This is the best car service in the Knoxville and Smoky Mountains! We use Nik and his service for…read morebusiness and personal travel to the airport and for all UT sports. Hands down the best service in town with very clean cars and first class service.

I needed a ride from Pigeon Forge to Knoxville Airport and found Smokey Mountain Transport in a…read moresearch. I called and they answered right away. They arranged to have a car pick me up 8am the next day. I'm they arrived on time with a nice SUV. We had a nice ride to the Airport. I would recommend this service to anyone looking for a ride in the Knoxville area.

I wanna thank Angie for getting me to the airport on time! She managed to win the traffic battle…read morewith a smile while sharing wonderful stories of her new grandson. I had such a good time in her cab I almost forgot I was running late for my vacation!

The only good thing was we got to where we wanted to go. They asked how many people and we said 3…read moreadults. They showed up in a run down Toyota Corolla and said there was to much junk in the front seat and we all had to sit in the back. I was the fool for way over-paying. They charged me $74. for a 6.5 mile trip that took 14 minutes. Oh well, at least we didn't crash.

Booked last minute and Ales really came through. Larry was a great driver, showed up on time and…read morevery friendly. We a really nice and comfortable ride to our destination. Will definitely reach out again and highly recommend!

Alex and his team were FANTASTIC! We had a little snafu on the pick up day because we arrived right…read morea midnight, BUT Alex didn't miss a beat. He rallied and was there, ready and waiting. He was prompt, courteous, responsive, kind and personable. The pricing was very reasonable, and service was exceptional. If you are headed to the Knoxville area they should be your first and last call.

Great communication and professional service . Used from Gaitlinburg to Knoxville airport Would…read moredefinitely recommend

We used Cruze transport for two transfers (different days) for family from Pigeon Forge/Seiverville…read morearea to Knoxville Airport in May (2023). It was an excellent experience!! Their communication before was excellent, quick responses and professional e-mails. This is a local, individual owned company; communication was from the owner himself. Very reasonable price for top of the line experience!! Vehicles were clean, professional and current. Drivers were friendly. Very impressed, highly recommend for a professional ride at a reasonable price!!

Couldn't have had a better experience. Davauris was early and patient to pick us up, was…read moreprofessional, courteous and a pleasure to be around. We would highly recommend Morgan Transportation and would not consider using another car service when in the area. Steve Rollins, MT. September 2024.

Promised a pickup from Waynesville to the Asheville airport. Stopped returning texts and calls when…read moreour group asked for a status update. Got a vague answer after several calls. Very unprofessional and unreliable behavior. I would recommend a more reputable service in the region.

Do not- I repeat do not rent from Sweetheart Limo. After being over 2 hrs late, multiple lies by…read moreSL staff and a driver who came in dirty jeans and shirt for the pick up of my son and his new wife for the wedding and take them to their destination. The limo had a blow out tire. After getting the tire fixed with much back and forth with who ever the driver was talking to, then before they could go any further. my son had to fill up the limo with gas because the driver didn't have any money and the fuel card was zero. They got back on the road and within 30 mins the limo had broken down again. My son instructed the driver to get them to an exit and they were getting out of the car. My husband went and picked them up and took them on to their honeymoon destination. I spoke with Randy, one of the owners and he was clueless and could have cared less. I asked to speak to Jean, "the other owner" on Aug 9th at 10 p.m and today is Aug 12th at 6 pm and I have yet to hear from her.

We really enjoyed the Sweetheart Limo ! Great services and beautiful interior . Chris was a…read moresweetheart of a chauffeur.

This trolley stops a lot of touristy places. There are maps but if you ask the drivers, they are…read moregood about answering questions respectfully. Especially when transferring from pigeon forge to Gatlinburg. At the old mill stop (pigeon forge) they have a office where you can purchase a wristband for $3 for all day rides. You can also park there for free. Exact change is needed if you are paying as you go. It's either $1 or .50 depending where you go It's a great way to get around!

Me & my friends we were supposed to get off at traffic light 3 and we pulled the cord and…read moreeverything and they drove by like it was nothing. They don't stop when it says now stopping at wherever you're supposed to stop at, literally sucks

My young bride and I had tickets to see the Knoxville Chaber Orchestra on 3/3/19 (great show, by…read morethe way). We parked in the Promenade garage behind Mast General and were making our way up Union Avenue through nasty weather, when a bus stopped on Union, the door opened, and the driver asked if we were heading to the Bijou Theatre. We replied in the positive and he offered to take us there. Apparently the Bijou contracts with Chariots Of Hire to take people to and from the theatre when they are holding performances. Kevin was polite and positive and dropped us off in front of the Bijou. After the show we waited out front for about ten minutes and he took us back to the garage. Excellent service at no cost to us.

We hired a sprinter van to take us to a nearby resort with my elderly parents and our 5 children…read moreages 1-10. Timing was key due to their various nap schedules as well as the fact that we were meant to eat lunch after a long travel morning. The drivers were an hour and ten minutes late and there was zero communication and lots of confusion as to where there were and when they were due to arrive. They ended up coming and telling us that "another family hopped in the car and took our ride haha". We had all the confirmations and so did they. The biggest insult was that driver Stan, mocked us and laughed when we said that it was huge inconvenience and unacceptable. Our children were crying and hungry. David was kind and tried to apologize but nothing could be done to remedy the chaotic situation. I try to give people the benefit of the doubt but zero communication as well as very unprofessional behavior from Stan earns this outfit 1 star.

Highly recommend taking the trolley to Dollywood from here! It's only $3/person for all day use…read more Trolley comes every 15 mins. The buses are clean and the bathrooms are clean at the transit center.

I came to take the trolley to Dollywood and waited 35 minutes and called to see when they would be…read moreby after being told at 12 they were on the way. When called again was then told trolly down would be another 25 minutes for one to come by. If you plan to use the trolley for transportatio, may I suggest you bring your car. 1 hour wait just to ride. Update: called again at 1 pm, and was told another 20 minute. This is ridiculous even with one trolley broke down. By the way heat is 96 degrees. If I had another way I would definitely take it