This is a great company to work with, they were so helpful in making sure we had a great day. Their…read moreequipment is like brand new and is a blast to drive. If your in the Asheville area you should try them out

This was our first experience renting ATV's. It was wonderful! The owners were so kind, great…read morecommunicators, and so helpful. They gave us amazing recommendations for where to go and everything was perfect. I can not recommend them enough. We had the most fun! 10/10 would recommend!

Had a bad run with one instructor but the owner completely made up for it and made us feel very…read moreimportant and we will definitely be coming back!

This place is very unorganized. Our reservation was at 2pm and we got there early at 12:30. We…read moreasked if we would be able to go with the group at 1pm, before us, they said no. The 1pm group didnt end up going on their adventure until about 1h 20 min AFTER their appointment time and you have to be there about a half hour before to check in. The porti-potties are disgusting. You will have no service, so load your phone with games that you can use offline. They do have wifi but its not stable. We left at 2:20 pm instead of 2pm though we had our gear etc before 2pm. It was rainy and muddy. Heres some advice.... if you have never rode a quad, DON'T go. There was a lady that had no idea what she was doing and kept getting stuck, went off the trail and couldn't make it up the hill because she didn't give it enough gas. She she single handedly slowed everyone else down. We had a group of 9 people. There is a guide in the front and back. We got to the top at 3:07 and left at 3:15pm. We ended up getting in at 3:55. Make sure you know there is NO refunds no matter what. Make sure that you wear clothes that can get dirty, it was raining when we went and my daughter was in front of me and some parts are hard to get traction so you gotta move side to side which slings up mud.

This was a great way to see the mountains! We had so much fun! Staff was amazing and answered all…read morethe questions we had!!

Great experience! Clean vehicles! New! Great service! Friendly! Efficient! Military friendly!read more

Doesn't make any sense. Rather drive my own vehicle. Scam alert! They even had a terrible attitude…read morewhen I asked them to justify the price. Can't do anything except drive on the road. Like a normal vehicle. Why bother?

Great experience working with this family owned business. Brandy went over and above to get us all…read morethe information we needed, and her son was great at keeping up the vehicles and telling us about each one so we could make the best decision on which to rent.

My family had a wonderful experience this morning doing the Mega Zip!…read more Our guides were Alyssa, Bobby, and Sky! They had great attitudes/personalities and really enhanced the experience This place takes safety very seriously and the guides teach you how to be safe and do multiple safety checks throughout the entire experience to make sure everything goes smoothly. All of my fears were calmed by how thorough they were. And they actually have a tiny "demo" ZipLine that they have you do first- to make sure you know what to do and can handle the Mega Zip. THE "Mega Zip" ZIPLINE WAS A BLAST!!! And the views from the ZipLine, the top of the mountain, and on the way up in the bus are gorgeous. 10/10 would come back again! Very safe and very fun!

Definitely would return. Did mountain biking, well maintained trails, nice staff, and nice…read morefacilities.

We've been renting here for a couple of years on our annual family trip. We've had nothing but…read moregreat service. They're competitively priced and because they're part of the Polaris Lease program, their slingshots are never more than 2 years old. They share local routes/trails for on- and off-road fun.

Thank you so much for the amazing adventure, and for helping us all last minute with our rentalread more

If you're looking for a fun place to ride ATVs this place is NOT the place you want to go. First…read moreoff, during the safety meeting I made a lighthearted comment about how my group will "knock the socks off" of our guide and the owner replied with "Thats why I keep my gun on me." TWICE WTF?!?! (Room full of kids by the way) Then he goes on acting like he's Ricky Carmichael, boasting about how he is a better rider than everyone there (grown man btw) and how he's got trophies taller than him. Finally, we begin the ride, nothing about this "adventure" was fun, we went so slow on the quads that I rather just hiked the damn thing. They don't allow any type of riding unless you're up the guides ass going 10mph. All of the guides were not outgoing and all had very serious attitudes which killed our groups vibe. Then during the ride me and the boys decided to get cheeky and we started drifting on turns (nothing crazy) and the big girl starts freaking out and yelling at the top of her lungs. Very unprofessional OVERALL: This place is a scam. It's not an adventure and all the workers act like their shit don't stink. Highly Do not recommend unless you wanna have a bad experience. How they can reflect: You guys have such an amazing opportunity to showcase the beautiful woods of Tennessee, so why would you spend it being stuck up and strict? Life is meant about making memories with people close to you and this is something that people would come back to forever if they just chilled out a little bit and let the customers just ride! And don't tell me that it aint a racetrack, any dirt road in the south is a racetrack! Everyone knows that! Do better!

Dakota was a RACIST. He did not want to greet us when we first walked in and even became visibly…read moreirritated when we asked questions about the ATV ride.. which we were supposed to do. I do not recommend him as a guide. Big Red was the BEST. He was friendly, informative and we had a good ride with him.

My wife and I booked a rental for a slingshot on our planned anniversary trip in October of 2024…read more I got the flu and we were unable to go, we called and cancelled within their policy guidelines for a full refund. We have been promised a full refund at that time and multiple times since but have yet to receive the refund with continued excuses. It is now 2 months later and we still do not have our refund, we have spoke with our bank numerous times and they have not received any transactions for a refund... we are talking almost $500. We need our money back!

We called last minute to see if they had something available on a Sunday afternoon, the lady who…read moreanswered the phone was very helpful and we were able to book in the next 2 hours! When we arrived the small parking area was full and had to park across the street at the closed bank. Check in was a breeze and Sandra was very helpful. They had a special "Pay for 4 hours you get one free" and we felt that would be enough time. I can say those 5 hours went by so fast! They give you a map of recommendation of where to drive and what trails you can take. (You can't go off roading) but overall we had a great time! Can't wait to come back again!

Took my 3 sons here to do this for the very first time. OMG!!! We had the most amazing,…read moreadrenaline-boosting time! Make sure you rent one that has the Bluetooth stereo system. There is nothing better than ripping through the mud while listening to wild music. It was amazing!! 100% worth every penny!! You will receive an introductory talk about the rules and how to drive the units properly. You can purchase ponchos to help keep you dry and bandannas to keep your mouth and nose clear. Halfway through your journey, you stop on a hill to admire the beautiful land before you. I would love to do this again! Bring your camera~!

We rented an off-road vehicle from Offroad Gatlinburg yesterday expecting an actual off-road…read moreexperience. Based on their advertising, website, and what we were told when booking, we believed we'd be taking the vehicle onto mountain trails and participating in genuine off-roading. Unfortunately, that was not the case. When we arrived, the employee at the front desk immediately informed us that we needed proof of auto insurance and a credit card. While that's completely understandable, none of this was communicated to us beforehand, so we had to spend time digging through our phones and paperwork to find the information. When I explained that this requirement was not included in the information we received, he argued with me rather than simply acknowledging the oversight. Throughout the entire interaction, he acted as though we were inconveniencing him. The biggest disappointment came when we asked about the trails. We were told that we could not actually take the vehicle off-road and had to remain on public roads unless we paid extra for a guided tour. This was completely different from what we understood when booking. As locals, we drive these mountain roads regularly and can enjoy those views anytime in our own vehicle. The whole reason we rented an "off-road" vehicle was to experience off-roading. Once the employee learned that we weren't tourists, his attitude became even worse. He seemed annoyed that we were asking questions. The drive itself was beautiful because the Smoky Mountains are beautiful, but there was nothing about the experience that justified renting a specialty off-road vehicle. We could have seen the exact same sights from our personal car. To make matters worse, when we returned the vehicle and asked if there was anything else we needed to do before leaving, we were then told that we were responsible for refilling the gas tank. Again, this had never been mentioned beforehand. In fact, we were told when booking that gas was included in the rental cost. Overall, the vehicle was fine and the scenery was great, but the communication, professionalism, and customer service were extremely disappointing. If you're looking for a true off-road experience, make sure you fully understand what is and isn't included before booking. Based on our experience, I would recommend looking into other companies first.