I am leading a military rv travel club along the Blue Ridge Parkway of 19 RV's camping at Shadrack…read moreCampground. When I started to leave this morning my airbags would not inflate on my diesel motorhome. I called several companies and they either do not work on airbags or were booked Alpha and Omega was booked too for mobile service but pulled a technician from their shop. Steve came quickly identified the problem as a defective equalizer valve..and I was on my way. Very professional and reasonable price. You don't find this kind of service anyome. Thank you Steve and Omega!

From the owner: Alpha & Omega Service and Repair offers certified auto & diesel technician services with two…read moreconvenient locations in Bristol, TN and Clintwood, VA. We are certified EVT (Emergency Vehicle Technician) and also ASE Certified (National Institute for Automotive Service Excellence). We are a dealer for Spartan, PAC, Akron Brass Company, Feniex, and Link Manufacturing Company. We offer on-site repair as well as mobile pump testing. Visit our locations in Bristol, TN at 1192 Highway 126 or at our Clintwood, VA location at 179 Tammy Jo Drive.

Came in for a fuel related issue. I advised it was likely fuel pump or fuel lines. Matt said it was…read moremy injector O rings and replaced them for $1500+tax. No change to performance whatsoever. Upon further inspection myself the injectors control pressure module on the fuel bowl was cracked/leaking as well as fuel leaking from the send/return lines and near the fuel selector valve. On top of that, my truck got broken into on his lot breaking the vent window and stealing tools/radar detector. Matt said it was the "cost of doing business these days". Bottom line: I took my truck in knowing I had fuel issues and he didn't check the whole fuel system-- went straight to the injectors to do the most expensive job he could while my main fuel issues persisted. WORST MECHANIC I HAVE EVER DEALT WITH

From the owner: We offer extensive professional services for major and minor truck issues. Lee Fleet Maintenance is…read morea certified NAPA Truck Service Center, so we only offer the best parts and services for your fleet. Our clean, well-equipped shop is located in Kingsport, TN, and our excellent, well-trained team makes it their priority to get your fleet vehicle back on the road quickly. Below are some of the many repair services that we offer: Air Conditioning Air Filter Replacement Axle Replacement Battery Replacement Belts & Hoses Brake Systems Clutch Repair Commercial Fleets Complete Maintenance and Repair Computer Diagnostics Electrical Exhaust System Fuel Injection Heavy Trucks Light/Medium Duty Vehicles Oil Change Power Steering Preventative Maintenance Tire Pressure Wheel Alignment

Took my car their.drove to the place,they had it 2 months done more damage to it,then said take it…read moresomewhere else,had to have it towed then. If you take your car their do so at your own risk. Better if you don't let them touch it they will cost you money.!! and a lot of time and aggravation. Hated i had to give them 1 star... STAY AWAY!!!!

Do not take any vehicle too this company. We took out truck into them and it took them over a week…read moreto even start work on it. Then, they claimed to have fixed it and it just broke again! After checking with a specialist, we were told that either it was not fixed correctly to begin with or it had NEVER been fixed. They charged us for a job that was not done! I have never heard of paying a company to return your vehicle in the same condition it was in when you took it too them. We basically paid a storage fee!!! We will be taking it to a specialist and finding out if the parts were ever replaced to begin with.

I cannot overstate how appreciative I am for having American & Import Auto Repair here in Johnson…read moreCity to rely on! I was recommended by an existing client of theirs when I needed some stuff looked at pertaining to the undercarriage of my car. My Dad had always been close enough to help me out if I ever had an issue with my car, but that became difficult to rely on when I moved about 4 hours away for graduate school. I am so happy I listened to the recommendation I was given for American & Import Auto Repair because they just genuinely care about people over their own profits in a way that is HARD to find in this day and age. Every staff member I have interacted with has treated me with the utmost respect and understanding - even when I ask what could be considered "stupid" questions given my lack of experience handling even my own Auto Maintenance. I loved my first experience with them so much that I decided to switch to them for my oil changes as well. While at my most recent oil change, I saw a flyer for their annual women's car clinic that they host for free and reserved a spot for myself and a friend. This past Saturday I attended the clinic and they went so above and beyond that it genuinely touched my heart. They had wonderful goody bags just for attending with stuff that you actually need and can use instead of just random things. They even included a notebook for taking notes at the clinic too! I learned so much at this event and was able to ask as many questions as I liked. The really big thing that stood out to me was when the owner, Tim, spoke at the beginning of the clinic and clarified that they were not trying to sway us to use them instead of any other place an attendant of the clinic might regularly go to, but that the event was meant to empower us women no matter where we get services done. This place has earned my business for however long I am in this area and I will always recommend them to anyone I know!

I went in to have my oil changed, since it's a Mini I can't just go anywhere. They were very…read moreprofessional, friendly and did thorough review of my car with pictures. Advising what needs repaired and the estimates, which were very reasonable. I will definitely be going back to them for anything needed in the future.

At the time the car had broke down and we called but the phone number that was online, it was not…read moreworking so make sure u have a number that will go through

I had a radiator burst on me on the way to go RVing on a Friday night. Limped the truck home and…read morestarted calling repair shops in the morning. Most shops were a week out and half were not open on Saturday. I needed to get my vehicle fixed by Monday morning. I have never used a mobile repair specialist in the past so I figured I would give it a try. I googled mobile repair specialists and called several with no answer and had to leave messages. John from Auto 911 answered the phone on the third ring and was ready to help. I called him at 9:00am and he was to my house by 10:15 on a 10:30 estimate. He looked over the truck, tested the truck, found the parts (several miles away), retrieved the parts and finished the repair in less time than it took me to find him on Google. The price was comparable with a brick and mortar shop without the hassle of getting your broken down vehicle to a shop. So to sum up my experience with John and Auto 911 of WNC, I would highly recommend them to anyone!