Updating my previously bad review to five stars. After I posted, someone from Dry Cleaning World…read morereached out to me and was very apologetic. They came and picked up my items and replaced the zippers, and also dropped them back off at my house. My mind is blown by how much they really do care, and my items that I received back are perfect. 1000% I will be back Old review: I don't recommend this place. I have come here for a good while now, and I think the quality is mediocre at best. I have paid for multiple zippers to be replaced, and they charged me for this but didn't do the work, and this was on multiple items.

Brandon is awesome! Great service and clothes always come out nice and clean. Highly recommend!read more

They are always friendly and quick to do anything I ask. I always go to Kone for all my cleaning…read moreneeds.

The hours need to match the website because they can really screw a pick up.read more

First time customer and will be back after Lisa provided amazing customer service…read more She took my drape measurements and gave me a pick up of next week. I appreciate her prompt service and smile!

Clothes always look great. They are prompt and very nice. They have even offered to help me take…read moremy clothes to the car. Wow!!

This is not the Bart's of old (Indianola Ave). No human being in sight. It is some kind of…read moreautomated drop off which I wouldn't trust.

I had two trench coats (with liners) and a silk blouse cleaned. I felt they were overpriced…read morecompared to other dry cleaners for similar service it was about $104 in total. It took about a week time for pickup. I was not pleased to find that it looked like they had just been pressed instead of cleaned (after I got home). I did love the personal touch of the text messages thanking me for my business. They let me bring the items back to be cleaned and didn't charge.

Swan Cleaners in the small commercial center at the corner of Glick Road and Dublin Road/745…read morehandled 13 long-sleeved business shirts, light starch, with professionalism. I did a drop off on Monday and picked up on Thursday (after 2pm). The price was in line with today's dry cleaning establishments. The service manager was kind. Yup. I work right around the corner and Swan Cleaners has earned my shirt and slacks business.

best place to go! they do the finest job and everything is done to my perfectionist standard! worth…read moreevery dollar!

Update after owner's response: All 5+ machines I looked at were filthy, 45 minutes after opening…read more This is a normal and acceptable amount of crap in a washer? Do better. I'm going from loyal customer here to never coming back. I had slowly stopped coming to the clintonville coin-op when I noticed a decline in their cleanliness shortly after they reopened. I started visiting other laundromats. I came back to give coin-op a try again and I'm disgusted to see they haven't improved their cleaning at all. This is the inside of the first machine I stopped at, 45 minutes into the day's opening, with the attendant chilling at the desk. So I skip the machine and go check some others. Checked at least four other machines. Each one was filthy. Dog hair, lint, gunk, coins, KIBBLE?? I found the cleanest one I could and wiped out the inside as much as I was able (it was still pretty grimy). Honestly I regret doing that wash. When it was over, I ended up just grabbing the 'clean' clothes and the rest of my clothes and putting them back in my car. No idea where I'm going to wash them next, but it's definitely not here. This place really used to be my favorite, but they need to seriously implement some stronger cleaning protocols and follow up on them.

Could be a five star business if they actually got their machines repaired. It's calm, clean, and…read moreoverall pleasant. However, there's been several machines out of order for months it seems. I counted last time I was there (Nov 2025), and 20% of their machines were down. That's 1 in 5 and that is not an exaggeration. So if you go and it looks to only have a few people inside, there's a good chance that every washer will be occupied upon arrival. And the only thing worse than spending my day at a laundromat doing clothes, is spending the same time just standing around waiting to do clothes.

Nice place, the staff is really nice every time I go in. I'm usually in and out in about 2 min…read more Perfect! They are reasonably priced and I can usually get my stuff back pretty quick. The next day if you really need it.

The lady who does the spot cleaning at the Kingsdale Swan Cleaners is a magician! I took an…read moreonly-worn-once casual top in with a mystery stain across the back and one sleeve and it now looks brand new. Thank you!!!

I spent $250 to get my wedding dress dry cleaned before my ceremony / celebration and this Upper…read moreArlington Swan cleaner ripped buttons off of the dress. It will now need extra alterations to get fixed and to hide the issue. I have tried reaching out to them via their corporate website, facebook and through the Swan site I went to (Upper Arlington) and they have not responded or offered a refund or remedy. I would not recommend th. The least you could do is even offer a half refund to go towards the alterations. Instead I've received no response.

Always very good and friendly service and perfect dry cleaning and alterations !!! we have been…read moreusing them for years!!

I have always been happy with the alteration work done here. I had some tablecloths ironed, and a…read morefew things hemmed and she has always done a great job! Highly recommend. Friendly and reasonably priced also, what more could you ask for?!

Took my wool coat to get dry cleaned after spilling Momo Ghar sauce on it. I was quoted a 1 week…read moreturn around time but it was ready within 5 days. Very happy with the final results as all traces of sauce were gone and my coat looked good as new, no wrinkles. Dry cleaning pricing was very reasonable at $20. I would definitely come back for dry cleaning services. As others have mentioned, they are pricey for clothes alterations. I took my business elsewhere for tailoring due to the higher price (was quoted $33 for a simple hem of a dress whereas other places offer the same service for $15-20). I even had a 20% off coupon from them after getting my coat cleaned, but it was still more expensive than other places without coupons.

Great service but like everything else in this world, the cost to get a dress shirt laundered is…read moreoutrageous. Nice, courteous people. Not their fault that the cost of everything is going up.