We purchased a Miele built in dishwasher from Mullets a year ago. All went well as we were…read moreexperienced buyers. Earlier this year we sent a family member there who needed a built in microwave replacement. While the visit went well they never heard back from Mullets. Not a peep. Disappointing.

Bought a new GEProfile dryer that was defective upon delivery. Asked for it to be returned…read moreimmediately and driver wouldn't. After 3 different service diagnosis they will not return it. Sales person, manager or owner won't call back. We returned to store and got no satisfaction. If appliance is defective upon delivery don't expect any customer service. They literally want to rebuild a dryer in my home, replacing parts until they think it will work. Totally don't trust that we will have a good outcome. GE customer service told us that it was up to the store to make good on this dryer. it was completely out of their responsibility and can't make them pick the dryer up. Who would want to pay over $900.00 for a defective item and let the store try fixes till it is right?

I can highly recommend this company. The owner's son came out to repair my mom's stackable washer &…read moredryer. He was wonderful. He speaks perfect English. He was kind, courteous, knowledgeable & hardworking.

The service was fantastic, had to order a part for refrigerator and kept me informed about…read moredelivery. After they repaired refrigerator, stove quilt working within a week. Came and fixed that the next day. I highly recommend this company

I'm still amazed at the variety and customer service offered at Best Buy. Worth the time to shop…read morethere instead of buying online

If I could give a negative score I would. They have no staff to help in store. Ordered a fridge,…read moretold them it was in the 2nd floor. Not once, but twice they came to deliver a new fridge & TWICE they were unable To complete the task. Lazy delivery men who showed no ingenuity whatsoever. Trying to tell us it's impossible, which is hysterical considering there's a fridge there already. Same size in every fashion. They failed us twice & that's enough for me. Will be purchasing from another store.

The repairman was knowledgeable and pleasant. However, the company charges $180 labor per hour to…read morerepair a washing machine and they require a deposit of 1/2 the bill before the job is completed.

From the owner: Ohm Appliance Repair specializes in a all types and brands of appliances…read moreExceptional customer service Transparent pricing with no hidden fees Committed to high-quality repairs A quick turnaround time for repairs

I called to get an estimate on a washing machine repair. Tito was very friendly and said he isn't…read moreknowledgeable on Speed Queen washers, but referred me to someone he trusts. They were professional and fair and I am thankful to Tito for passing along his info! If I have any other repair needs in the future, I will be calling Tito!

Service was great!!! Wonderful company, will use again!!! I have recommended Tito to my friends for…read morewhen they have any appliance issues. It's hard to find honest reputable companies that actually care about their customers, Tito Appliance does.

New one on 41. Needed 6 screws for breaker box. Looked for 20 minutes and tried to get some help…read more Which was non existent. Frustrated, went to Ace. Took less than 5 minutes total. Bad first impression. Only get one first impression.

Came in on a Sunday for a return and they happily took care of me right away. No long wait time and…read moreI was able to return my goods for there in store value. Morine helped me and we was wonderful!

So please. Go any where else for appliances,, We spent major dollars during Covid during a…read morerenovation took forever 8 months to get double ovens. Move forward. Appliances no longer under warranty. We have now been waiting for 2 months for my oven repair. Had to pay for the diagnostic service. Not diagnosed correctly. it was wrong part And the sad part is we really cook at my house. Bill Smith is terrible. We thought them having their own service was impressive. But no. My next call will the Better Business Bureau.

For starters their service sucks! We bought a new dishwasher…read moreone year ago. Have had 3 repair attempts to fix it. FINALLY, they said that it always needs to have rinse aid or it won't work correctly. Said many people have complained about this. No where in the manual nor did any employee tell us this ! They still charged me $130 for the 'service' call. Will never use them again.

No service!! Do not even answer phone. The washer we bought is ok, but customer service would…read morehave been helpful .

We ordered a disposal from the Bonita Springs store. We were told we would be notified when it…read morecame in. Same item was readily available on Amazon......same price. We finally called three weeks later to inquire Where our disposal was. It had come in days before but we were never notified. We were told that perhaps it could be installed the next day And that our installer would call that night to schedule the time for installation. No one called. We called the next day and were told it was at another store and we would have to wait for it to be delivered to the Bonita Springs store. Two hours later the installer said he was on his way and would be installing today. We weren't home. Bottom line.......no communication between sales and service. You can't survive in today's market with flippant attitudes towards your customers. Good luck.