I've been coming to the Smoothie King near the gun range in Waldorf for the past few months, usually in the mornings after the gym. Normally, I receive excellent service from the young Indian gentleman who works there, and that's one of the reasons I've continued coming back. Recently, however, there has been a new employee working in the mornings, and the service experience has noticeably declined. The first time I encountered him, I actually had to leave without my order because the wait time was excessively long. Today was even worse. I arrived around 8:55 AM, placed and paid for my order, and there were four people ahead of me in line. Three of those customers ordered before me, and all three received their drinks while I was still standing there waiting. Both employees then appeared ready to head to the back as if all orders had been completed, while I still had not received my smoothie. After noticing me still waiting, the employee made a random smoothie with Gladiator protein that was not the smoothie I ordered. I then had to correct him and ask him to add the proper ingredients to make the actual drink I paid for. I did not leave until approximately 9:22 AM. A nearly 30-minute wait for a smoothie -- combined with the incorrect order and lack of awareness -- made this by far the worst service experience I've had at this location. I'm not someone who normally complains, but this experience was extremely frustrating, especially considering how consistently good the service usually is. read more

Horrible service! I ordered a pizza and they Couldn't make the order because they said that they closed early. I ordered the pizza 3 hours before they closed read more

This please was the most depressing place I have been to I went there with my family for dinner and let's just say never again if we're being honest I would rather go to chuck chess's then here the workers were honest great but the food no my family member got the corn and said it was chewy my family got the steak and it was also chewy we got the fish and it tasted like a egg not very good let's just say I wouldn't ever want to go back never in my life. Don't go there ever read more

Accurate orders but SLOW SERVICE! There's 1 - 2 people working and should be more. Music is loud as well.

STRAWBERRY-KIWI BREEZE: strawberries, kiwi apple juice blend, papaya juice blend (-dairy whey blend) I like the Slurpee-like consistency of Smoothie King. Since I plan on getting back into the gym soon (argh!), I'll be taking advantage of the healthy add-in options (i.e., enhancers, multivitamins, protein, whey, etc.) offered. Good service, quick mixing, fair pricing, and decent selection. Can't beat that. __ IG: @f.hux I #yelp and I know things. Keep reading... https://linktr.ee/f.hux #foodieHUX #yelpelite #yelpeatsdc #yelpdc read more

Banana Boat is my favorite. I go to the Smoothie King in Waldorf, MD, at least twice per week, sometimes three. The customer service is awesome, especially when I walk in and they know my order without me requesting it. read more

Drinks are make great every time. Amen and Eden are a great smoothie making team! This location is always clean! I go here exclusively now for my smoothie fix! read more

They recently switched management and the customer service and product availability has definitely improved. I had to take 1 star off because on 2 separate occasions I caught the gentleman lick his fingers while making the smoothie bowls. read more

Love this location! The staff are so kind! They make the best smoothies! This location is always clean and decorated so well especially as seasons change and holidays come and go. I recommend anything with cold brew if you're into coffee. If you need low calories go for Angel Food. read more

Smoothie King - Cold Brew Activator - Juice Bars & Smoothies Near Me - Waldorf, Maryland

I had stopped going to Smoothie King in Waldorf on crain hwy for sometime because they never had anything to make what you needed. But I went recently to my surprise they are under new management and every time I go now it has been above and beyond service and they have been well stocked!! The manager is awesome!! So all of you that left because of the poor management go back and give them a try!! K Myers read more

Smoothy King is bar none the best place to get a smoothie. Beats the watered down Tropical Cafe all day everyday

Amazing service time after time!! I love the crew here, they're respectful and quick. Recommend this location! I love strawberry mango, kale mango, and I'm trying pineapple kale this time. I like adding supplements to change it up. It's very clean and spacious in here, so lots of room to wait. Don't forget to come back when they have deals, the team works great together, even on $5 Friday's when it's busiest!! read more

I've been to this location quite a few times and they never disappoint! The staff is always friendly and knowledgeable on their smoothie ingredients and the drinks taste great every single time! I appreciate the customer service and the attention to detail! read more

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Aniyah & Taliyah both were exceptional and provided spectacular service. They have made me a happy customer and as long as workers like them continue to provide great service, i will continue to do business with the establishment. read more

They actually handed me this and thought it was ok. Then remade it, made another customer's and mine together, didn't include my supplement, lied about it, then try to tell me they don't process refunds. Who's hiring these folks these days? read more

I wish I could give a zero star! This location is horrible. Staff is nice and friendly but they are always out of stuff. The staff is working without hot water. Shawn the manager has to do better. I will not be returning. read more

There is ALWAYS a problem at this location. Today they were out of something which sadly is becoming more of a norm than a rarity. I placed an order online for two different smoothies. Paid for them and was out the door to pick them up when I get a phone call that neither smoothie could be made because they were out of yogurt, spice blend, dates and butter pecan. The week before last they were out of pumpkin. Well ... they weren't out ... they "had it in the cage but no one had the key." WHY ISN'T THE FRANCHISE OWNER TAKING THE TIME TO KEEP UP WITH INVENTORY, ORDER ACCORDINGLY AND THEN MAKING SURE PRODUCT IS ACCESSIBLE? And to make matter worse, the customer service is less than appealing. There is one young "lady" in particular that always seems to have an attitude no matter what time of day you visit. I've personally watched her argue with a customer because she didn't put the top on the smoothie all the way and was then surprised when it went all over the place and the customer asked for a refund instead of waiting on a second smoothie to be made. If you don't like your job, quit so another young person can have the opportunity. But they learn by example. I've even had to ask the manager to move his car that he'd parked over two parking spaces to include the handicap space once. Although I prefer Smoothie King ... the Tropical Smoothie on Leonardtrown Road will get my business from now on just because there are just too many negatives for me to continue trying to support a minority owned business. I wonder how long it's going to take Dave to get my refund processed. [THEME MUSIC FROM JEOPARDY PLAYING] read more

I grabbed Smoothie King because I have a few friends who enjoy their smoothies. I didn't necessarily know what to get, the menu has a huge selection. I knew that I wanted to get something good, sweet but nutritious. My trainer recommended that I get the chocolate activator with strawberries and that's exactly what I got. I over heard someone mention that they travel to the Waldorf Smoothie King because the drinks are made well. This made me feel good as I waited for my smoothie to be made. The chocolate activator with strawberries was delicious, with just the right amount of sweetness. Smoothie King is also very affordable. I'll most likely treat myself one a week. I also, if you check in on Yelp you get a free enhancer smoothie :) read more

Usually enjoy this location, however, today, a young man was working by himself for a long time. From the time I entered, it was consistently about 15 people in the store. He gets one smoothie done and another person comes in the door w/ a 15-20 min wait time for each person. Management needs to step it up. read more

Worst Smoothie King that I've ever been to. Walked in this morning along with 3-4 other people this morning only to be told they were completely out of fruit and have been awaiting a shipment, no smoothies to be made. I then proceeded to ask about the meal replacement/protein bars to have in lieu of the shake because all of the shelves were empty as well. All customers that arrived to the store this morning left with a sour taste in their mouth. Whats the point of being open for business if you have nothing to offer customers? This place wont last long. read more

Smoothie King - Have you ever heard of a smoothie king thats out of fruit and out of protein bars?? - Juice Bars & Smoothies Near Me - Waldorf, Maryland

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Everytime I come to this location their out of something. If you don't have the supplies needed to make a smoothie perhaps you need to be closed down read more

It's 8:13am on Labor Day and the smoothie king is apparently closed. The temporary hours sign says the hours are 7am Monday through Saturday. There is no sign regarding Labor Day hours. However, the website says today's hours would be 8am. Extremely disappointed as I drove after my workout in fort Washington (13 miles) to the closest smoothie king here in Waldorf to find that it's apparently closed. I don't have an issue being closed on the holiday or holiday hours. I have an issue with not being made aware of either read more

Smoothie King - Website store hours - Juice Bars & Smoothies Near Me - Waldorf, Maryland

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The worst cashier ever! Rude and doesn't know how to greet customers! I showed her an order I wanted to get and she made this rude look on her face and said, "what is the name?" Instead of helping me with the type of enhancers she just stood there waiting for me to tell her. I don't work there it would have been nice if. He explained things to me instead of having an attitude at the cash register. She made a very negative representation of the store and I will never return and never tell my friends about this rude establishment. She couldn't even say hello just was rude to begin with. read more

Its 10:15 on a Sunday morning and the Smoothie King is not open. Sitting here waiting and at least 6 customers have tried to enter. Probably should have cleaned yesterday after closing. This is not a good look for the business. read more

Great service, the two young men in there did a excellent job. Will definitely be back

Two guys working night shift on a friday, which I know gets busy. There were a lot of online orders, so it took some time to get my drink, but they were making the drinks very fast, yet not cutting through shortcuts. I go to a decent amount of locations and this one had a lot of orders, so just order online unless you don't mind waiting. Also only credit/app pay only! read more

Peach slice smoothie is fantastic. I will try others, but right now I'm hooked on peach slice. read more

Smoothie King - It's so good, I finished it before I realized I needed to take a photo. - Juice Bars & Smoothies Near Me - Waldorf, Maryland

Sooooo I am a smoothie king enthusiast! I truly love this establishment ... however... they never have ingredients for my smoothie. They always run out every week of the same supplies. I wish they would order more to accommodate their customer throughout the week. In addition, sometime the staff is not carful with making smoothies. I am very particular of my smoothie. The only person who makes my smoothie to perfection is crystal. So if you stop by this smoothie king, tell crystal to make you a peanut power plus! read more

Highly Disappointed! I went here on 7/21/2023 greatly anticipating trying their new smoothie bowls. Acai bowls have become a recent obsession of mine. My go to is Playa Bowls in Annapolis but a little too far to go on a regular. So I was hoping to find a new go to with Smoothie King's new bowls. When I first came in there was one guy pretty much taking orders and making them. He was pleasant and greeted everyone that walked through the door. I ordered my smoothie (PB Swizzle) and sat in a chair patiently waiting for my order. While I was waiting, another young gentleman came from the back (maybe he had been on a break), and began to help making the orders. It was that gentleman that started making my order. While he was getting my bowl together, he asked if I had been told that they didn't have any strawberries. Told him no, and asked if he could just put a little more bananas and blueberries since they didn't have the strawberries. I continued patiently waiting. While I was waiting, I was thinking, wow, he sure is taking a long time. But ok, I'm still being patient. When he finally called me up to the counter to get my bowl, I looked at it for a couple of seconds. There was about 4 slices of banana, a little bit of blueberries, the bowl wasn't even filled to capacity, the fruit was just thrown in there with no rhyme or reason. I asked him if he had put the extra banana and blueberries on as I had asked. He paused a moment and said he forgot. As patient as I had been, I now began to get irritated. I looked at the picture of the bowl on the wall and I looked at what he had given me and there was no resemblance. I then asked him in a very calm voice, "Do you think what you just prepared for me looks anything like the picture on the wall?" He looked back at the picture, then back at me and said no. I then said, could I please get a bowl that resembles what is pictured? He seemed annoyed at that point, took the bowl back, and said ok. As I thought about it, I got the feeling he didn't know what he was doing. So I said, look, if I can't get what I paid for, I'd just prefer to get a refund. He called to the young lady who had just gotten on the register and told her to give me a refund. So I went to the register and the young lady promptly refunded my money. While she was doing that, I asked if I could speak to a manager. She said there wasn't a manager there. Then I asked well when will a manager be here? The other 2 employees chimed in and said the manager doesn't come in. I'm like, a manager doesn't come in? Really? They all agreed that a manager is very rarely there. I then asked if I could have contact info for the manger. They all said they would get in trouble for doing that. No customer service information was provided by any of the employees. So I said I would communicate with their corporate offices and left. I typically don't do reviews online, but I was so disappointed in what I experienced, I just had to do it. My impression is that there isn't anything wrong with the product. The issue was an incompetent employee who didn't know how to make the product. Additionally, this location obviously doesn't value customers or they would have a process in place to address customer concerns and problems, especially with no managers onsite. To have a shop full of fairly young employees with no one there with seasoned experience and authority to provide guidance is a problem. read more

I love smoothie king. So when they opened up one in Waldorf, I'm all over it. So today when I got there, the cashier wasn't particularly friendly. Maybe he was having a bad day. Afterall, we can't all be happy 24/7. I ordered my smoothie and dude had blue latex (??) gloves on. He was pressing buttons and handling money. I know most people don't launder money, so it's nasty as it can be when u don't change gloves or wash your hands after u handle money. Then dude proceeded to make my smoothie with the same gloves on. There was another lady behind the counter. Never mind gloves. She was making stuff with her bare hands. Frankly, even if she had those blue gloves on, I would still question where the gloves have been. $5 for a smoothie. Germs included. No extra charge. It was a waste. I just tossed it. read more

My new favorite place! I have to admit that my first visit lacked customer service, which was a let down considering this experience was new to me. However, I've been back everyday for the past 3 days because the smoothies are pleasantly delicious. I will also add that during other visits I was greeted when I walked in and even asked if I needed help with my selection. I'm happy with Smoothie King and look forward to the heathy options/benefits. read more

The cashier was friendly! She greeted every person who walked in the door almost immediately! Being a regional sales manager this was great to see. The people making the smoothies on the other hand had no coordination or sense of urgency! A women who ordered before me got her smoothie after the gentleman who ordered after me! There was no teamwork and one individual stood there and watched the gentleman wash the blenders. There are 4 blending stations. They left 1 smoothie in the blender while washing another out, instead of pouring into cup and giving it to customer! Don't know that it's worth the wait and frustration to visit. As previously stated as a regional sales manager this would NOT be ok in my stores! I entered store at 3:01 Ordered at 3:06 And didn't get my smoothie until 3:22 read more

This place is really cool! I was thinking it's going to be like Starbucks or something except instead of coffee it would be mostly focused on fruity smoothies, which it kind of is. But what I didn't know was that it was going to be about fitness and health so much. There are so many different kinds. They have smoothies that focus on improving health, ones that focus on energy and bulking (each of those contain protein), ones that focus on slimming and even healthy meal replacement smoothies. They also sell proteins and supplements. This is great for any health nut, or someone working out or wanting to get into shape. My husband got the Power Punch Plus and it was really good! I don't even like strawberry banana too much, and I enjoyed it. Prices are good too, a 20 oz was a little over $5. read more

Clean, fresh and delicious! This smoothie king is brand new and is full service! There are so many choices for smoothies no matter what you like you will find one you like. There are also a large variety of add ons to customize your drink with. The store also sells other goodies and healthy treats. So happy we finally have one in this area. I do wish the staff was a little more upbeat! This is something we struggle with in this area, it's always a hit or miss! This business is located next to a kick boxing place, fire house subs, zips cleaners and deluxe nail and spa! I will definitely be frequenting this location! read more

I usually do not write any bad reviews because I try to give people the benefit of what people are going through internally but today is the last time I will visit Smoothie King in Waldorf, MD. The customer service is horrible the young gentleman kicked me out of the store and called the police on me after they canceled my order order he also mentioned that the online system made 8 orders (I only had one order confirmation only )without providing a return credit receipt. I never received it and now I called corporate trying to get my money returned for an order that they didn't have the supplies to make. Also had to send corporate my receipt and bank information. It's been 4 days still waiting for a credit to my account. No one has reached out to me from the store. Not my fault at all I did what I was suppose to do and placed the order. My suggestion to management is to work on customer service and how to issue refunds to the customer on the spot when online orders are cancelled due to no supply. Do not go to this store it's not worth your livelihood. I am traumatized and cannot believe that this happened to me. read more

Best smoothies around! It's my go to after a workout and for a quick breakfast/lunch replacement.

Amazing service, clean store, extremely friendly staff. Tried this place on a whim for my smoothie craving and I'm so glad I did! I will definitely be returning. The price is a little high but for the size and quality it's 100% worth it. 10/10 all around! Shout out to Ella, you're a wonderful young woman. read more

Smoothie King - Got a Pineapple Surf smoothie for myself and my hubby got the Strawberry Peanut Power Plus and they are both amazing! - Juice Bars & Smoothies Near Me - Waldorf, Maryland

My fitst time here and a little overwhelmed because the menu is much more extensive than their competitor. The cashier was patient and super helpful so the ordering ended up being a breeze. Smoothies were delish and service was quick - will definitely be back. read more

Normally, my visits are super fast and friendly! However, on 7-15-2021 I don't think the gentleman really wanted to be at work. We weren't greeted and he only made one smoothie at a time. Meaning if you ordered two he would make one and disappear into back until that one was done. The line was out the door. Please do better!!! read more

My first and only experience was horrible. I waited nearly 30 mins for a smoothie. None of the staff seemed to care about their customers or the wait. Never again. read more