I ordered a bowl through DoorDash. I was really excited to try this for the first time. Unfortunately, before my bowl even left the restaurant this is the photo my DoorDasher sent me. This is how they sent my food out to a DoorDasher. Not sealed. Not even in a bag. I understand it has a lid and it's in a plastic container. However, we all know horror stories of food being touched and contaminated. (At least I have, I even had friends work for Doordash and have seen horror things they have done to other peoples food. ***And no I'm not friends with these people anymore*** but the thoughts are there) Is there no paper bags they can put food in and staple it shut? read more

Smoothie King - Go-Go-Goji Crunch™ - Juice Bars & Smoothies Near Me - West Des Moines, Iowa

Went into the mill Civic Smoothie King today to redeem a birthday reward. Was working on my app when a store employee came up and started speaking to me in a very harsh and very derogatory tone. I told him I was looking on my app for the rewards that I was going to use trying to get myself organized . Two more times while I was in The store, he looked at me in a tone that is more than derogatory more than ever needed. The entire time while I was there was nothing below unsatisfactory behavior from him. I asked for a name and a receipt and got neither one at one point he even said he could clock out and we could go outside and absolute trash employee. read more

Requested a freshly made 30 ounce Strawberry & Banana Smoothie. The Service Manager was so helpful in assisting me with navigation in selecting my favorite choices. The nice cool and delicious drink increased my mood of one that was chill beyond my drink of choice. The atmosphere made for a very happy and satisfying choice. read more

See all

Wonderful Smoothie King location ! I'm guessing that the main employee I see when I'm there is the manager - but he is always so joyful with customers and the rest of the staff as well. Love it there ! read more

This place is absolutely TERRIBLE. We come in through the drive way with NO ONE here the two female teen workers are sitting in front of the store vaping and we went to take our orders and no ONE WAS IN THE STORE AND SHE TOOK OUR ORDERS WHILE SHE WAS MID VAPE OUTSIDE. We were waiting in the drive through for TEN MINUTES waiting for these two girls to make us 2 smoothies. They were so rude and were laughing at us while we were waiting in the drive through. Absolutely terrible these girls need to be fired. Edit the smoothies taste like donkey dookie poopie read more

I've been going here a while. The service is ok. The product is hit or miss depending on how many people are working. I've realized the more people working, the better the product but the worse the service ‍ the fewer people working, the faster the service but the worser product. read more

Smoothie King - Looks like they forgot to blend this. - Juice Bars & Smoothies Near Me - West Des Moines, Iowa

Went to the store just now. Hours online, google and yelp all show store open until 8 pm. It's 7 pm. Should update your hours if you're going to close before scheduled time. read more

See all

Maybe I'm spoiled being from Florida but macerated fruit rather than fresh was really off-putting. The base and granola were fine. The real issue though: is there an Iowa health department and are they cool with people actively eating while making other people's food? That can't be right, right? I mean give the workers a meal break or tell them to just not read more

Smoothie King - Bee Berry Sting. - Juice Bars & Smoothies Near Me - West Des Moines, Iowa

Why does it take 30 minutes to make a single smoothie? You should really open up the drive through lane so people dumb enough to get in line have the option to leave after waiting 20 minutes for a single car to be served. I'm stuck in line. Stopped wanting a smoothie 15 minutes ago. I have somewhere to be. Abysmal service. Girl with tattoos seems like the only good employee they have. I'd fire every single other person. I've had more than enough time to download this app, make a profile, and write this out. Still not one single car has been served. Genuinely unbelievable. Even one person working alone should be at least 3-4x faster. Realized it's totally worth the extra 5 minute drive to go somewhere else. Terrible. 0/5 read more

could see the manager vaping in the kitchen, she had an AirPod in her ear. The store was packed. I came back to use a free smoothie coupon I got after a bad experience a couple months ago and I didn't even use it. This is the last chance I will give this store until there is new management in place that cares about the customer experience and won't vape in the store. read more

Thank you Smoothie King for opening a Smoothie shop I can go to and love!! The place just opened today and I'm so excited for it. The menu is quite extensive but they were helpful with everything about it. They let me customize it since I'm pregnant and did not want to have certain proteins/powders added. They also have a drive-thru!! The Service: they were friendly and knowledgeable! Definitely made it easier to order. The Drinks: Acai Adventure 5/5 - I omitted the protein and added bananas and strawberries to mimic the available bowls I used to get while living in Hawaii. End result? Deliciousness! Banana Berry Treat 5/5 - our baby loved it! We just omitted the protein for him. Peanut Power Plus Chocolate 5/5 - hubby added the diet down and he said it was tasty for sure! The atmosphere: clean and inviting. A comfy place to chill with your drink and your family and friends. Will definitely be back! read more

See all

Staff are rude and slow and with that they gave me a smoothie that taste like it was made 99% with water and no fruit taste at all. Very unimpressed. read more

First time at a Smoothie King and I was...unimpressed. I live for strawberry + banana + protein smoothies. Nutrisport is my jam. So I was pretty stoked to visit Smoothie King. I downloaded the app and had a $2 coupon ready to go. First "meh" thing was the service. No friendly welcome by the guy at the register. Didn't ask if he could help us as we squinted up at the menu. Finally figured out our orders and my friend ordered first. Guy had to get help using her app coupon because he was new. Then I ordered - assumed he knew how to use the coupon at this point...but I ended up paying full price. But my coupon is gone from my app. He scanned my app and I didn't even get my points from my order. So I lost my coupon, paid full price, and didn't get my points. Holy disappointment. My smoothie was fine - didn't compare to nutrisport but it was fine. My friend's was more like a snow cone than a smoothie. Zero of the 3 employees we came in contact with had any personality or friendly bones in their body. In a nutshell: unfriendly robots for employees who don't know how to properly scan a barcode, and mediocre + overpriced smoothies. Live & learn and go somewhere other than Smoothie King. read more

Currently in the drive through 17 minutes before closing, and no one has answered. I can see the employee moving around and talking to two young men In the restaurant. She never acknowledged us. Friday, December 10th 2021. Horrible customer service. I will not come here again. read more

If you are looking for an easy, relatively healthy lunch, smoothie king is a great option. I have had a couple different blends: vegan mango kale, carrot kale dream. My favorite is the first listed, but they do a good smoothie at a good price. I decided to download their app to get $2 off my first smoothie, and if you go on Mondays, they only charge $5 for a 32 oz. I have no idea who can down 32 oz (20 oz is good enough for my lunch), but they do take care of customers. The inside is clean, modern, and minimalist. All in all, this is the only place I go when I'm too lazy to make my own smoothies right now, and I'm pretty satisfied! read more

Waited 20 minutes for a smoothie that had to be remade, so I waited another 20 minutes. The crew didn't have much engagement and don't give a proper greeting. The smoothie itself was just a normal smoothie, nothing special for the price. Wouldn't recommend. read more

If I could give this location zero stars I would! We frequent Smoothie Kings all over. We were in town for the weekend and stopped at this location at around 2pm on a Friday. There were no customers in the store. Our shoes stuck to the floor everywhere we walked. Ordered our regular, Peanut Power Plus and even tipped 20%. The girl making our smoothies handed us our order and my husband and I took one sip and knew it wasn't made correctly, it was missing the peanut butter!!! When we went back and asked for it to be made correctly, the girl that took our order, grabbed the drinks out of our hands and started throwing things around to let us know she was pissed. Then the girl that made our drink wrong the first time was pointing at us, rolling her eyes and laughing. When the drinks were ready, they put them in an area we couldn't reach them....we stood there for at least 5 minutes until my husband asked if those were our smoothies. NO ONE ANSWERED US!!! The rudest and I mean rudest smoothie king we have ever been too! Save your money and go somewhere else! It was dirty and stocked full of rude rude employees. Guess they don't want anyone's business. read more

About two months ago my friend showed me this place and we went there after we did some shopping. Drinks: all three times that I have been here I have gotten the banana boat smoothie and it is so delicious. And you can really taste the flavors in the smoothie. I also tried out a lot of their protein powders that they have. I don't really use protein powders but when I go there it's fun to pick out new ones all the time. Service: The only reason I didn't give this five stars was because the times that I was there the service was very slow and the workers seemed to be messing around a lot instead of doing their job. Prices: The prices are very decent for how big their drinks are. For a 32 ounce I think it's like five dollars and that's really cheap which is nice compared to other healthy smoothies that can get kind of expensive. Atmosphere: I like the layout of the store and it's very nice and informational when you get in there. They have a lot of signs up that tell you information about being healthy and their products. What I do think they need to improve on is the drive-through because it seems like it's an inconvenient way to have it set up. read more

Smoothie King - Juice Bars & Smoothies Near Me - West Des Moines, Iowa

they were "closed" due to short staffing at 7:30 on a Friday night. She asked if we had an online order and we said no and then proceeded to say they couldn't take our order. I guess you need more than 1 person to make a smoothie read more

I kinda feel lately that Smoothie King has been a bit un consistent in the taste department even when you order the same thing.. I know when you are dealing with fruit, not all fruit is created equally and tasty and sweet but I feel it's more of a peanut butter problem.. Did they stop using real peanut butter and replace it with a powder... I think next time I might asked cause the last few Smoothies I had were more like Smoothie Prince or Joker, not quite King! read more

Close to finishing my smoothie I found a hair that didn't match any of my family members. I called them to let them know to which a girl responded "did you want me to do anything about it?" Very bad customer service. read more

Please either start hiring adults or teach the kids how to handle customers. I've gotten several wrong drinks in the last three months and the employees never know the menu. This used to be a great place to come, but it's been super disappointing. Today at 3:12 the gal asked us if we had rewards and I told her I didn't know there was rewards, but that would be nice since we stop a lot....she shut the window and said nothing to us. I know it's hard to find good help, but employees need to know how to make the right drink. read more

I've always been happy with the smoothies I've gotten here. My go-to is the Gladiator. I come here regularly through the drive through before work on the days when I don't feel like cooking breakfast or don't have time. The employees know me by now, and are always very nice. I highly recommend the rewards app that you just scan before you pay. It's easy and you earn points for money off a smoothie. If you have any doubts, I say just go and try out this place. I've never been disappointed! read more

have respect for this place how they can charge almost 10 ten for a drink tastes less favorable than a dollar gas station drink , amazing how this place is still in business . this town is starving for good alternative options but not getting it. place is clean and workers are great otherwise. read more

We've been here twice and the staff is super helpful with making sure that if you say you're vegan that you know what's going in your smoothie. Their app is also very helpful for this. Both smoothies I've had here were great! Sizes are very large too. The smallest one is 20 oz and decently priced at about 5 bucks and if you download the app you can get 2 bucks off. Definitely a great deal on your first try! I probably wouldn't go out of my way too much to go here but when we are out by Target this is a nice, healthy option. Love it. read more

Three workers sitting inside 15 minutes before closing time and I sat in the drive through and all three workers watched while I just sat there and waited for service. read more

This place is a joke. I have no clue who the owner is or where the managers are however every time I order on the app or go through the drive through it is a mess. Tonight was the last time I go to this smoothie king. I ordered my smoothie through the app, showed up and the lobby was locked. 3 mins of me knocking on the door and the kid staring at me he finally comes over to open the door and says the lobby is closed due to short staffing. I walk in, my order isn't ready, there are three kids standing around not doing anything, another one in the back, and one that strolls into work saying "I don't work until 5"... we'll it was 517pm. Now we have 5 workers, the most I have ever seen at a smoothie king, two cars in line and I finally get my order 18 mins after the scheduled completion time. Asked for a refund since none of them were working on my smoothie and none of them knew how to cancel the order. Sad part is I bet they're making $12-15hr. Absolutely absurd customer service. read more

Smoothie King is so refreshing and restorative after a big workout! I'm so happy we finally have one in Des Moines (well, West Des Moines, but still). My go to is the Peanut Power Plus, which can be ordered chocolate or strawberry. Based on other reviews at this location, looks like it's a pretty popular one. I would encourage you to explore other smoothies on the menu though. There are so many options and add ons you could go time after time and not have the same smoothie twice! I really like the Energy Boost enhancer...seriously, it has the same effect as a triple shot of espresso so proceed with caution! I've been to other Smoothie Kings out of state and our West Glen location is very nice. Plenty of seating, nice and bright. It seems though, that most people do the drive thru. When I walked in no other customers were there and there wasn't even an employee to greet me. They were both in the back preoccupied by drive thru customers, perhaps? It was probably only 30 seconds or less before someone came out to help me, but still, not a good look. They're probably still working out kinks. I will definitely be a regular at this Smoothie King whenever my day takes me to the West Glen area. read more

Smoothie King is my favorite smoothie/juice place around the metro because they offer organic produce. Most people roll their eyes when the question of organic produce comes up, much like I used to, but now that I understand how many pesticides are in non-organic produce it is a priority. What I also love is that there is no added sugar. I've had the spinach-lemon-ginger wellness blend and the Daily Warrior. Hitting the drive thru on $5 Friday before work is becoming a ritual. I enjoy the add-ins too, like immunity boost and multivitamins. read more

Really good overall a smoothie and the best part about this place was the staff really knew was exactly in every smoothie and provided fantastic recommendations. overall the customer service there was definitely above average and my smoothie was well made. The only reason I'm not giving it 5 stars is that it's a little pricey. $ 5.49 for a 20 punch smoothie and $8.99 for a large is a little much for a drink when McDonald's sells smoothies for $2.49. But it's good for every once in a while read more

Great, healthy smoothies. A little bit pricey for a smoothie, but if you're willing to spend $8-10 to get quality ingredients in a healthy smoothie, this place is awesome! read more

Service was fast and helpful. Loved the açaí with protein and found out they are no longer carrying the açaí - too bad since it is delicious! read more

My smoothie had several problems including the ingredients separating. It was to the point where I couldn't force myself to drink it anymore. read more

Workers closing on a Friday were vaping while a line went around the building. Sat in line for close to 35 minutes with only 5 cars infront of us. Seems like they were trying to not help customers so they could close. I would suggest getting a manager to be on each shift so this location can actually run efficiently. read more

just FYI--workers are no longer wearing masks. we wished we had known this before we went through the drive-thru.

I first had Smoothie King in New Orleans a little over a decade ago and really loved it. I'm glad they are now in West Des Moines and Ankeny. Tropical smoothie cafe appears to be another worthy competitor with its large selection and food. I like both a lot. This place differentiates itself by being very health focused when it comes to enhancements and how their promote the health benefits of their smoothies. My favorite is the strawberry xtreme. For those who want protein powder and other sorts of health supplements in their smoothies, this is a great place. The drive through is also super convenient as well. I'd recommend this place! read more

Although they are a little pricey, the service more then made up for it, not a loud environment, very clean and bright !

Never had a disappointing smoothie. My favorite is The Gladiatpr for sure. The wait time can be a little long when they get busy. I love $5 Fridays. I try not to miss it. read more

the employees here are super sweet, I am one of those where i walk in and it will take me forever to figure out what i want, luckily the employees here are super helpful and they offered that if i didn't like my drink, they will just make another one. so that a bonus read more

Great service,Great Smoothies WOW! I'll be back for sure! The owner was very interactive with the customers and the employees named Bryan,Nasir, Gabe and Ethan were all in with a smile on their face! Those young men were a great team and made me and my family great smoothies! read more