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    Smoothing Massage

    1.0 (1 review)
    Open 9:00 am - 11:00 pm

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    11 years ago

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    Elements Massage

    Elements Massage

    3.2(25 reviews)
    0.8 mi
    $$

    Re front desk help Eden went WAY above and beyond what…read moreanyone else has ever done for me, in the massage community....with a smile. I have rods and a disease in my back. in addition to that, I threw my back out five days ago, for the first time. After three days, I am finally somewhat able to walk. Over the years, I have gotten a lot and I mean a lot of massages. I am no longer have a membership at Elements, due to moving and not having a location nearby. I currently go to a private therapist but also still go to random elements when I have flare ups...like today. Envy....no way! Regardless of my pain, I won't step foot in a massage Envy. Well, other than for 1 therapist named Josh. Back when I was a member of Elements in Burlington, they were running a promotion for gift cards. I purchased a few and never used them. Today I went to Cash one in at the Nashua location and was told by Eden that she would have to call Burlington. I hate being that type of customer... you know, the pain in the ass customer. But, knowing I was going to need a couple massages over the next two weeks, I did not stop her. Eden (from Nashua), was able to work it out with Burlington by teaching her step by step how to process the payment. Some may think that's not a big deal but let me tell you, it is. By her taking the time to do that, she saved me $80 which is the price of another massage, that I would not have been able to get. I have been to six elements locations and I would say four Massage Envy's Plus many other massage studios, over the years. Never once has anyone taken the time to do something that nice. This was my first time ever meeting Eden. She had no idea who I was or that I have rods in my back and needed another massage this week. I commented to the other person at the front desk (maybe Chris? He had yellow glasses on. Nice guy) about Eden being so nice and he said pretty much that, that's how they are trained. The owners of that particular franchise are great to them and the customers. He said he has only been there a few months but that is very common. They always go above and beyond for the customers. I should also add, I had Zach as a therapist. Says level four for him, I would say more of a level three. Very professional, very nice and most importantly, he gave me a great massage. I was able to stand all the way up as I walked out of there. In the past, I have had Dan, who is also fabulous. I keep a list of all my favorite therapists at each location. And let me tell you... I am picky.

    Kylie is fantastic! She cares about her clients, and takes the time to know what they want. Her…read moredemeanor is calm and reassuring, and the entire experience is top notch!! Great job

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    Smoothing Massage - massage - Updated August 2026

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