We have only been with RRPM for a short time but we heard great things about her and she has been…read moresuch a blessing after the last property management company caused many issues for us and our tenants. She gets things done effeciently in a professional manner and communicates between everyone. Five stars!!

Im a landlord, and RRPM is amazing. They really care about you asset and making sure it yields…read moreproperly. Raquel works directly with her clients and is a an investor herself. She understands what it takes!

Brian has done an excellent job of managing our rental property and taking care of repairs as…read moreneeded. Really appreciate his services and the peace of mind knowing that he has everything handled for us. I would recommend him to anyone needing a property manager.

These folks are great to working and will provide you guidance and help with listing, pricing and…read morefollow-up care. Only feedback would be please review listings and approve before they are posted. Thanks Brian & Ashleigh.

Homeriver group isnt great. Not absolutely horrible, but not great. Not very responsive. I moved in…read moreduring the pandemic and had to drive from Boise to their locked Nampa office and look under a potted plant to get my laundry room and mail keys. But some of the newer maintenance and home inspection people are fantastic, they communicate well and are easy to work with. John B*******e(censored for privacy reasons) for example is very friendly and personable. He clearly explained what he needed to do to make necessary repairs, and he did a great job.

It seems I don't need to add much to what others have already said--but I will: do not use this…read moremanagement company. HomeRiver Group rented our Boise home to delinquent tenants who trashed the property and caused thousands of dollars in damage. Their communication and follow-up were virtually nonexistent. We cut ties with them two years ago, only to now receive a surprise bill for $9,000. I've worked with rental management companies before and know they can be hit or miss, but this has been by far the worst experience I've had.

First off they're so very "up to date" and "transparent" but then their website recommends sending…read moreVERY SENSITIVE PERSONAL INFO VIA UNSECURE EMAIL THAT IT IS WELL-DOCUMENTED THAT ALMOST ALL "FREE" EMAIL LIKE GOOGLE ETC. (WHICH MOST PEOPLE HAVE) SCAN FOR INFO THEY CAN SELL TO ADVERTISERS. I could never recommend them just for this one policy/ recommendation/ requirement. People have managed to accurately verify others' identities and histories without predatory and risky personal info practices for DECADES, and still can if they actually care about their neighbors and not just themselves and the owners. And are background checks done on owners? They can have violent histories as well, even if they have money or property, and be a security risk to their clients, and they have access to their HOMES AND BEDROOMS. And just because you CAN raise the rent hundreds of dollars upon lease renewal on a long-time years long tenant (that long because they pay on time and are good tenants) and up to the "market rate," and just because it is good for the owners' pockets and yours, doesn't mean its best for OUR COMMUNITY/ COMMUNITIES. You'd know if you spoke to even a couple of the single people, single parent families, other families, and elders, who I personally know, let alone the stories I just hear about over the last 5-8 years, who have been made homeless for months or even a few days or weeks because there's no concern for raising the rent in more reasonable increments that people might possibly be able to absorb over time... and keep being good and happy tenants! And boasting about 50,000 per year increase for landlords who don't actually care about their neighbors as themselves isn't a good look, especially when rents have TRIPLED in some cases in just 5 years... before that they were pretty stable/ rose maybe 5% a year on average for many years prior to that. But then at least you seem to actually repair things that aren't legally mandated, like the A/C when it goes out in mid-summer, unlike other common property owners I know of, so I gave another star. It's disheartening and downright infuriating to see so many people have moved here in droves from elsewhere, CLAIMING to embrace "conservative" values and then go on to clearly be ecstatic to just "get theirs" like almost every other "liberal" ever (I put both in quotes because apparently neither means anything such as truly caring what our Creator wants or what our fellow humans need and what benefits us ALL to build one another UP and to bear with ONE ANOTHER'S burdens so we're all stronger and more capable and resilient). I've been in multiple positions so I recognize comeuppance, the eagerness to gentrify and "make better" while actually pillaging (hello Garden City and Eagle and Kuna most recently) what used to be a state and communities that were a TINY bit affordable, especially for single moms and elders In particular. Regular people (also made in God's image though!) Could be your aunt or cousin, if not your child or parent. or do you think you and yours will never experience health or government problems or that your savings will never be drained or stolen by a desperate health challenge or divorce or abandonment or death or other person or a desperate government that's run up trillions in debt for us all while claiming they're needed and even doing God's will?

I have been with Established Property for over 2 years and they have been amazing. Our current…read moretenant was moving out and they had a new renter in within 6 days of the other tenant moving out and at a higher rental income. I am a out of state owner and the communication is always very quick and responsive. They actually take care of the property as if they were the owners of the property.

I have been working with my elderly mother with some HOA issues she has come up against. Due to her…read moreage and her medical concerns, I am starting to take over some of her day to day care. I sent an email to Amanda at red door requesting financials and explaining the issues with my mother and why I was taking over my mother's account. My mother also gave them express authorization to speak with me. Apparently Amanda is extremely threatened by anyone who is strong and assertive as represented in all of the reviews I have read and her responses. She also refused to communicate with me and continues to demand to only speak with my elderly mother. When my mother let her know she would file a complaint with the Idaho attorney general, Amanda threatened her with legal fees stating we would be submitting a fraudulent complaint. Poor Amanda needs some education in addition to manners and accountability. Making a good faith complaint to the IAG is not fraudulent. It is very clear that Amanda likes to bully homeowners and when she can't bully them, she resorts to threats. I have no doubt that she will respond to this in her typical keyboard warrior way and deflect, lie, and throw her temper tantrum. Amanda is a nasty person who is clearly also a very unhappy person. How sad and pathetic that she wants to bully an elderly lady unable to defend herself. Your attitude speaks volumes as do your responses. I look forward to the day this business is taken down and truly hope I get to play a role in that as intend to reach out to anyone and everyone to file a complaint for her discrimination against the elderly.

Funny response 6 months later. Never received a bill! Did not move in until a year after purchase…read more Nothing ever received from HOA till they tried to serve me at my parents house. Western regional sales manager for work basically only home 4-6 days a month. Never an email, phone call or bill in the mail. Paid all association dues to collections company plus late fee. They are now pursuing to sue me for over 5k.. The few emails from Amanda very nasty and unprofessional again horrible HOA . Funny Amanda saying they had nothing to do with sending to attorneys but it happens that the coworker Cindi Romans at Red Door happens to be the president of our Kelley Creek HOA! Does not even live in the neighborhood. Isn't that a conflict of interest. According to State Attorney Cindi Romans is President of Kelly Creek HOA This is just the truth no bullying. Evidence of many other complaints this is a trend of Red Door being rude and unprofessional again horrible. No office just a P.O. Box . Hard to communicate with. Who is the president of Kelly Creek HOA? So professional that you made me unlawfully be on complaint call after issue was resolved. Nasty emails telling me I had to appear even though issue was resolved? I can copy and paste all of the emails if you would like.

I'm only leaving 1 start because i cant leave a 0 star…read more I would STRONGLY encourage AGAINST considering Johnson Property Management and to HIGHLY RECONSIDER. Their lease agreement is riddled with UNAVOIDABLE FEES and CHARGES you for nearly EVERYTHING you could and couldn't possibly imagine. My move-out experience has been THE WORST experience I have ever had in my nearly 20 years of renting. After moving out, I was CHARGED for professional carpet cleaning despite personally renting carpet-cleaning equipment and cleaning the carpets myself before vacating the unit. When I requested the photos showing the carpets were dirty enough to require additional cleaning, Johnson Property Management DID NOT provide any photos showing the condition of the carpets that allegedly justified the charge. Instead, they provided invoices showing that work was performed. An invoice proves someone was paid. It DOES NOT PROVE the work was necessary. Their lease explicitly states that (quoted directly from their rental agreement) "Cost of professionally cleaning carpets will be charged to the Tenant's Rental Account when Tenant vacates." In other words, TENANTS ARE CHARGED for professional carpet cleaning upon move-out REGUARDLESS of whether they cleaned the carpets prior to moveout. They further state that they do not conduct move-out inspections with outgoing tenants, meaning tenants are not present when these determinations are made. They do this purposefully so there is no way for you to dispute their ALLIGATIONS and CHARGES. The lease contains numerous TENANT-UNFRIENDLY provisions that should put you on HIGH ALERT. It includes a clause claiming tenants owe $1,000 in liquidated damages for making PUBLIC STATEMENTS or POSTING REVIEWS the company doesn't like. However, according to the court of law, consumers have a legal right to leave honest reviews of their experiences. But they do this in an attempt to discourage criticism through financial penalties, and that's HIGHLY ILLEGAL. The lease also includes broad violation fees, PERMANENT RENT INCREASES (yes you heard that right) for repeated late payments, collection fees up to 50 PERCENT, and numerous provisions that SHIFT COSTS and LIABILITY onto tenants. DO NOT choose to rent from Johnson Property Management, UNLESS you want to throw away your money! Even if you take extensive photos and videos at move-in and move-out, keep records of everything, YOU WILL NOT be receiving a large chunk of your deposit back because cleaning or repairing something yourself WILL NOT prevent you from being charged for it later.

I gave 3 months notice notice on a month to month and they charged me $1000 for breaking lease. I…read moredon't have copy of the letter I sent them . They charged $250 to replace light bulbs that were already there. $250 to cleane the air in my apt and they had their own purifier which was needing used the week before I moved in . I had professionally shampooed before I moved and I cleaning in every room. I cleaned behind the refrigerator the stove everything that I could move out I moved out and cleaned underneath it. I had my own house cleaning business for know how to clean the place. It looked perfect except I did leave a couch there that I was unable to move out myself and they charged me $1000 plus the 700 deposit and then they added $1000 for freaking the lease when I was on a month-to-month I didn't have any proof of any of these things so now haven't been able to rent an apartment house since that time and that was 2022 I am 78 years old and my husband has been getting dementia and we don't have a place to live where I can take care of him. I don't know how to fix this. they are deceptive dishonest don't rent from them. They charge my daughter $10,000 a rental she had from them she took him to court and they lost. They accuse you of things you don't do and charge you for things you didn't break or never had.

Review: In my…read moreopinion, Cornerstone Property Management has been the single worst company I've ever dealt with. I wouldn't recommend them to owners or tenants -- tenants are never heard, and owners are left footing inflated bills. This company feels all about the money, not the people. * Zero communication: At times, I waited over a month for responses. Tenants told me they were also ignored, leaving urgent issues unresolved. * Dishonest maintenance claims: They would say sprinklers were "on" or "checked" when they weren't. In reality, sprinklers were left spraying directly under the house for entire seasons, causing structural damage from neglect. * Questionable billing & conflicts of interest: In my experience, Cornerstone inflates repair charges. They funnel everything through Genesis -- the repair company they own -- while claiming work is "subcontracted out." In reality, it's subcontracted to themselves, with markups far above industry standard. * Fraudulent-feeling charges: I was billed for sod that was never installed, yet still hit with an $800 charge when tenants took the matter to court. I was told a bathtub repair would be split with the tenant, only to be charged the full amount until I fought it for months. * Unqualified labor: They bill top dollar but send out the cheapest, least-experienced workers to do the jobs, creating more problems than they solve. * Tenant dissatisfaction: Multiple tenants directly complained to me about the lack of follow-through and unaddressed maintenance issues. When I formally terminated my contract for cause and laid out these issues in writing, the owners didn't even have the professionalism to respond. I had multiple rentals managed by Cornerstone, and based on that experience, I would strongly caution both owners and tenants to look elsewhere. Update - over a year later! I'm still dealing with issues from this company. After my original review, I've now discovered an even more serious issue. While Cornerstone was managing my property, Caldwell Irrigation District confirmed that multiple billing notices were sent directly to them. I was never notified of these notices, and they were not returned to sender. As a result, I only became aware of the issue after liens were placed on my property. Regardless of whether irrigation is ultimately an owner responsibility, a property manager has a basic duty to communicate bills and notices received during management. That did not happen here. Based on my experience, there were consistent communication failures that led to financial consequences.

DO NOT DEAL WITH THIS COMPANY! They put a nasty letter on…read morethe front door that we were renting from them, telling us that we had to be out at the end of the month. . Later in the letter they said we could stay until the 17th of the following month, but we would have to pay for the entire month. We chose to get out at the end of the month so we wouldn't be stuck paying the full amount for two weeks. We were also told that we better leave it in as good of shape when we moved in if not better. We had texts from different people asking where the keys were. We had put the keys where they told us to. We've had continuous texts coming from different people. They do not communicate with one another. They're still insisting we have to pay even though we no longer live there. This company really sucks! Good luck on getting any information or answers out of them. These people's proctologist called, they found their heads.

I have been renting thru R&R property management for 4 years know toni is amazing it is always…read moreeasy to get in contact for anything concerning the property and when the home has needed repairs she has made it a priority and gets it taken care of right away. We have had bad experience with other property management places in the past and I don't have one complaint on R&R property management renting thru them they actually care about their renters where you don't feel like you are walking on egg shells living in someone else's house. Thank you R&R property management for always treating us like family!

They say they work "for the Board of Directors" not the homeowners…read more They state that they support the decisions that the Boards make. This is unacceptable. I understand that they provide operational support for the boards but ALL HOMEOWNER'S pay for this company, not just the board. A representative attended our HOA meeting in December, 2025. She was useless. She took us completely off topic and wasted valuable time.

More homes being built = a necessary increase in HOA dues? Of course, dues can't remain the same…read moreyear over year regardless of funds not used (for instance snow removal, there is no snow to be removed and that $2k a year). More homes = more money, but first, let's increase the dues for everyone!!... yes, what a brilliant idea... I can't drop off cash for my dues. I can't write them a check and drop it off for dues. I have to use one of their two "service" options that is of no service to me and I'm forced to pay money in order to pay money, ridiculous. Their budget appears fabricated, no backup to substantiate multiple bids to provide the best value. They are just a money collection device for CBH with minimal, if any, "service" to the residents in the development.

we had an agent named Erin! and she was to most helpful and kind person and got us into our new…read moreplace super quick thank you to Erin!

They are a terrible property management company. They will add charges on your account without any…read moredocumentation or proof of the violation they are charging you for. They do not really care about helping you or getting your issue resolved. Do not recommend