Outstanding service! Very fair pricing. They went above and beyond to accommodate me on very…read moreshort notice. I was very stressed out at the thought of having to rent a car for a week while my car was in the shop for an alternator. I called them at 10:30 on a Saturday morning to get a quote, I dropped my car off around 11:00 and they were done by 2:00. It would have been quicker, but they were delivered the wrong part. They made a stressful situation almost pleasant.

Currently bringing this shop to court for an engine swap that I paid for up front. Engine installed…read morewas trash and burned oil immediately. Car sat on his lot for over a year before I had to get the vehicle scrapped. He even had the audacity to try and collect payment from the scrap company. Owner is a fraudster and a thief, stay far away as he wouldn't know the truth if it hit him in the face.

Always friendly service. They do good work and I like that they always show the new clean oil level…read moreon the dipstick after the oil change, this mostly bc of an incident I had with Firestone years ago... They also seem to always have discounts available thru the website which texts coupons directly to your phone if requested. Keep up the good work guys!

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lexington.

Excellent customer service very friendly and fast service took tires to get balanced and they also…read morefound something that could have caused me to wreck fixed it there on the spot not overly priced and told me everything that was going on and quoted me before they touched it! Highly recommend for all your automotive needs!

My go to for wheels and tires. Purchased wheels and tires…read morefor my current Explorer and just purchased wheels and tires for my new Honda. Also did a fabulous lift kit on my old Explorer. And my husband uses you guys for all his RAM's. Highly recommend.

I had to get my father n laws car inspected and they got me in and out fast. I have taken his car…read morein past to get a wash next door and they do a great job. I would go back for oil change etc.

I used to work for the original Sams that started this company in Salisbury. I know this Business…read moreonly has something to do with him in name only, but they are not connected. I know that this is a surprise to everybody who comes here. I however come here for specific reasons and those are state inspections, and of course fluid changes like oil ,and antifreeze. Occasionally for their next door full Auto washing service. I have never waited that long for any of these type of services. I would say the one in Salisbury is also very efficient at these types of procedures. No big bargains at this Sam's or at the other one which I also go to. I do appreciate the military discount offered at this Sam's location. This business also does coupons. I have enjoyed the staff here, no problems. I will Say they are above average compared to some of the other quick lube businesses in town.

I took my FIL auto to Sam's Lexington for a much needed wash. They are very efficient here and I…read moregot a good team drying, cleaning the car after the drive through wash. My guys were focused on the task and not gazing around. I would definitely take my autos here. Multiple options for pricing.

I needed my car cleaned out. I went in and the guy there talked about what kind of washes I needed…read moreand I was like fine. I just got out of a meeting I didn't feel like fighting with this guy, give me the nice wash for an extra 20 bucks. Then when I get to my car there's still dog hair on the passenger seat and I'm think I spent 20 extra bucks and you can't take the time to get the dog hair up. I shouldn't need to say that I got home and got it up easily. So I learned my lesson with this place. They will up charge you and then half heartedly deliver on the promise. Do not recommend

Lisameadows184@ gmail.com Not, owner or employ/ employer. I have been a guest. Good food.read more

Hannah was my service advisor....she handled doing the work on my truck...awesome job and got new…read moretires too...my only concern not a complaint is that Hannah needs to smile alittle more, she's too pretty not too smile...other than that Thanks for the great service

1‑Star Review: Firestone Lexington, NC -- Rude, Unprofessional, and the Worst Experience I've Ever…read moreHad with Firestone I took my truck to Firestone Lexington, NC on September 16 for an alignment after switching from aftermarket 24‑inch rims back to brand‑new factory 22‑inch rims and brand‑new tires. The shop I purchased them from does not do alignments, but the installation was correct and the truck drove perfectly for several days -- Saturday through Tuesday -- with NO warning lights and NO issues. When I dropped the truck off on Wednesday, there were absolutely no lights on, and the staff even acknowledged that everything was normal at intake. When I picked it up later, suddenly my tire pressure lights were on. I returned today as instructed, expecting professionalism and a willingness to help resolve the issue. Instead, I was met with a service representative who was rude, dismissive, and confrontational from the moment I arrived. I was originally speaking with another employee about the issue, and the customer service lady I ended up dealing with actually stopped what she was doing just to insert herself into the situation and confront me. She made it a point to get involved, and from that moment forward her attitude was hostile and unprofessional. She repeatedly insisted it wasn't their responsibility and that "nothing they did" could have caused the problem -- despite the fact that the truck was functioning perfectly before being in their possession. She blamed the shop that installed the brand‑new tires and rims, blamed the age of the truck, and blamed everything except the possibility that something occurred while the vehicle was under their care. When I asked about replacement sensor costs, I was told $120 each plus tax. When I asked what Firestone would contribute, I was offered a pathetic $20 per sensor -- a total of $40 -- and absolutely nothing toward labor. When I questioned the fairness of that, she became even more hostile and stated she was "not going to argue" with me. What makes this even worse is that I have used Firestone many times over the years. I even have an account with Firestone. I normally go to the Salisbury or Concord locations because I've always had good experiences with them. In fact, I had heard negative things about the Lexington store and avoided it for that very reason. But since I now live in Lexington, I figured I'd give them a chance -- after all, how could you mess up an alignment? Well, I got that answer real quick. This is the first time I've ever experienced this level of unprofessionalism and disrespect at any Firestone location. And after today, I have nothing positive to say about the Lexington store. Bottom line: Firestone Lexington shows zero accountability, zero professionalism, and zero respect for customers. They acknowledged the lights were off when I dropped the truck off, yet still refused to take any responsibility when the issue appeared under their care. I will not be returning, and I strongly recommend others avoid this location.

My wife and I are traveling from Hendersonville to Dover Delaware and got a flat about a mile away…read more We limped here to Mavis and were instantly greeted with very friendly staff. Alan came out to check the flat and noticed my Arizona tires had dry rot. He then hooked me up with a great price on 4 New Goodyear tires and got to work right away. From pulling in to pulling out it was only a little over an hour. Huge thanks for getting us on our way safely and quickly!

i went to mavis tire in Lexington nc. i needed two back tires on my new Nissan frontier from…read morerunning over nails. was quoted $191 for each tired. after they put them on the cost was $570.... $30 to balance each tire!!!!!!!!!! that's NOT what it cost to balance a tire. also, a charge for shop rags. they never picked up a rag while changing my tires. they don't offer to tell you the additional charges nor are they posted. This is just false advertisement of low cost and over charging you in the end. I will never go to a mavis again. its sad that this is allowed.

Worse place to go to have auto work done. I have a 2014 Toyota Camry that I take maticulous care of…read moreand I took it into the Lexington Walmart for a oil change and Nicolas G, one of their crack mechanics, didn't install the oil filter. STAY AWAY from this location. As I was waiting to see how they planned to handle this situation, I overheard some of the auto shop mechanics says they would NEVER bring their personal vehicle to this location. After 2 hours I got NO SATISFACTION with them and was only given a number to reference my complaint.