These folks are great. Super friendly and very respectful and fast. If you need a quick oil change…read moreat a reasonable price (use coupons too!) definitely come by here.

I rarely leave negative reviews, but this experience was bad enough that I feel obligated to warn…read moreothers. I came in for a full synthetic oil change and told the staff I was leaving that day for a 9-hour drive to Tennessee for my grandmother's memorial. Because of that, I wanted to make sure my car was in good shape before getting on the road. During my visit, I noticed the manager correcting multiple technicians, and the shop didn't seem to be running very efficiently. I tried not to think much of it since I was only there for an oil change. As part of the service, they checked my tires and added air. As soon as I left, my tire pressure warning light came on. I immediately turned around and went back. I asked the technician how much air had been put in my tires, and he told me 69 PSI. My Honda's recommended tire pressure is 32 PSI. I was shocked and asked why they would put that much air in my tires. They assured me they corrected everything and that all four tires were now at 32 PSI. I drove away again, and the warning light was still on. At that point, I didn't trust the readings, so I stopped at the tire shop directly across the street. They checked my tires and found my front tires were actually at 45 PSI, not the 32 PSI Valvoline had assured me they were. I was about to begin a 9-hour highway drive, and this completely shook my confidence in the work that had been done. I shouldn't have had to rely on another shop to verify something so basic after already returning once. What has been even more disappointing is the customer service afterward. I have contacted Valvoline customer service multiple times over the past several weeks. The manager, Ryan, offered me a free oil change, but after this experience I have no interest in returning. I requested a refund instead, which I believe is reasonable given what happened. I've followed up more than 10 times and have received no response. Mistakes happen, but the lack of accountability afterward has been incredibly frustrating. I cannot recommend this location based on my experience. I hope this review helps someone avoid the same experience I had. If Valvoline would simply stand behind their service and issue a refund, I would gladly update this review to reflect that resolution.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

Excellent service and the owners and staff are very accommodating. We broke down on the road and…read morewere towed to their location. They were so helpful.

5 stars I have a 07 lincoln mark lt pickup with 505000 miles I needed to have my ac charged and…read moreJason worked me in they charged it up but it needed more work left it Sunday so it was there Monday work was done in a timely way and price was very fair I have no intention of getting rid of this so now I have 2 shops to take care of my special truck 5 stars for sure

Knowledgeable, professional, reasonable pricing and excellent customer service. You can book a…read more"while you wait" appointment which is what I did. They told me my car would be ready in 1 hour and it was. They have a very nice customer lounge w/tv, coffee, soft drinks and WiFi. I highly recommend them!

From the owner: Trusted family-owned auto repair business serving our communities since 1984…read more We service all makes and models!

I think someone was looking out for me when I came across this business. There's so many good…read morethings I don't know where to begin. First- they don't do appointments. It's walk-in only. They open at 8am get there. Second- the GPS will take you to an abandoned looking building. Park there in the gravel area and walk next door. You'll see their small office. You might have to get their attention by calling out to them because they are working hard. Third- they are honest. Genuine. Sincere. Fair. They weren't trying to sell me anything. I thought my tire was for sure unrepairable and I needed a new tire. Ok, long story short. The tire wouldn't inflate anymore. It sat overnight at Sheetz until the morning to get towed. It was towed without issues to Solis. When we arrive, he immediately inspected it and said it's repairable. The valve just needs to be replaced. I'll do that and inflate it to be sure. 20 mins later he comes out, installs the tire; it was good as new. No leaks! Best part? $16!! My thoughts? He could've easily charged me for a new tire because I didn't know any better. He could've easily charged me for a second new tire because there was a large nail in a back one. At that point he might have convinced me for 4 new tires... but he did none of that. In fact, he made sure the second tire wasn't leaking air either before I left. This is the kind of customer service that small towns like Zebulon are known for. It's family run, small, and honest. Make the drive to Zebulon for their work- it'll be worth it.

Supply me with good information on what was wrong with my RV tire. Told me what part I needed.read more

I brought my truck in for a bulb replacement and inspection. The service was impeccable. John…read morewaited on me and was very respectful. They were not expensive. They got me in and out in a very reasonable time. I will return with my car. I highly recommend this business.

Rude, do not know the laws for inspections, unprofessional. Save yourself the time and go…read moresomewhere else.

Good mechanic in 919 area good and honest he doesn't overcharge good pricing and good workread more

Would not use again trying the first time they was great, but would not use and would not recommend…read morea terrible job on my suspension took 2 days and stilll was trash unprofessional had a little kid and a woman with them sitting in the cold for hours invited to my in my home and they treated my car terrible after, did nothing to try to fix the problem