I brought my truck in for a bulb replacement and inspection. The service was impeccable. John waited on me and was very respectful. They were not expensive. They got me in and out in a very reasonable time. I will return with my car. I highly recommend this business. read more

Rude, do not know the laws for inspections, unprofessional. Save yourself the time and go somewhere else.

Quick, didn't up charge anything and just overall good service! Plus I was waiting outside in the shade and a very nice employee brought out a chair for me and then he came back with a cold bottle of water! So nice and very much appreciated!! read more

They deserve the bad reviews. The manager is especially rude will not go back there . Wouldn't trust him to put air in my tires. ( I have only seen one guy that calls himself a manager ) read more

I have two cars and bring them there all the time for oil change last time I was there they didn't wipe down underneath so oil was dripping on my driveway went back so they can wipe off the oil. He told me to go wait in line there were about 10 cars waiting ahead of me. It would have taken him two minutes to wipe down the car so oil didn't drip saying that I will not be going back again. Poor customer service. read more

Quick, professional and good value. I pulled up and all 3 bays were full. Within minutes a rep came out to my car telling me go ahead and park it'll be about 10 mins. Which it was and I was so happy for the communication! Once I got in a felt very comfortable, all the men were pleasant. I did not feel like I was being up sold anything or pressured when I declined a service. They were also very informative about what they were doing and helpful in popping my hood and resetting my oil light. 10/10 would recommend especially if your a woman nervous about getting an oil change! read more

I needed an oil change last week and I was already in Zebulon so I just decided to have it done there instead of going all the way to Wake Forest where I usually have it done.Well I saw Victory Lane and thought this place is as good as any so I had all ready made up my mind I'd probably be their an hour or more, well I was wrong. These people are AWESOME. I was outta there in less than 30 minutes and they did way more for me than my usual place ever does. I think I've found a better place and it's so much closer to my house anyway. Thank you Victory Lane of Zebulon, I am now a new customer read more

Normally I don't do reviews but I can't let this one slide. My service request was for an oil change and I was not able to go through with it because of policy changes which is fine. The issue is, they took the oil cap off and did not place it back on. Oil splattered all over my engine. Had me thinking something was wrong with my car. I understand things happen but this is a basic step. read more

My wife is Latina and took here car in for an oil change with only 62k of miles on it . She was supposed to get the $45 synthetic blend oil but instead without asking they gave her the Full synthetic oil and charged her $97. With the cost of gas and inflation at whatever these people took advantage of her being a woman and never explained the costs and services being offered. read more

I waited almost an hour to get an inspection and somehow I was skipped for someone who had been there for maybe ten minutes. When I asked how he jumped ahead of me, the excuse was they only had one inspection bay and he would get to me. Then he proceeded to inspect that car instead of me. Don't expect them to care about you or your time. read more

I am only giving a 2 star because the man that showed me my oil stick and checked me out was very nice. The man that failed my window tint and tried to up sell me was not as nice and when I called the manager back he was not nice either. I will never go back. I maybe a older female but I'm not stupid and want what I ask for. read more

My inspection was done in a timely manner and I was only there less than 30 minutes total. They were polite and courteous.

We were on our way into Raleigh from Greenville when the oil was smoking but we were also almost 1000 miles over. We drove up and they got right in, washed the windshield, oiled the door hinges and explained everything to us and was straight forward in what they needed to do. They even checked all of our tires. The staff was very friendly and respectful. The only reason we didn't give 5 stars was the price for the oil because normally we pay about $72 but this was over $100 which in this case was necessary but they did take very good care of us. read more

Went there because I figured it would be Fast. It was fast, done in 30 minutes or less. I thought the cost was a little high At 110.00 for oil and filter, but still happy And would go there again. read more

The current rule that this company has of having a painted stripe on the floor preventing customers from even walking up to a cash register is going to make me think differently about coming back to this company to even have any services done because of this rule prohibiting customers from even being able to pay their bill without having a confrontation with their employees read more

Called in before service was told my price would be 8999 if I needed any additional quarts it would be an additional 899 per quart. The lobby was full so we sat in our vehicle for over 45 minutes no fan blowing on our side was told by the owner that I would be given a coupon because when I went in the gentleman quoted me $116 for a synthetic oil change and I told him Mike had quailed me 89.99 upon leaving the facility was charged $106 after I was originally told 8999 on the phone. and of course I know there's to be tax but not 20 almost in tax. As I was leaving the gentleman who had greeted me said we will get you with that Coupon next time OK!! I'll go to my usual spot from now on. Almost an anxiety attack from the heat and waiting. Then the price on top of it all . The gentleman that greeted me at least had a good personality. read more

I've been coming here for a few years to get my car taken care of. The staff here is super friendly and knowledgeable. they don't mind walking you through things or explaining what they recommend and why. I have a little car knowledge but not extensive, and I never feel like these guys are talking down to me. You get free fluid top offs between oil changes, and every time you come in they check your tire pressure and clean you windshield. I got a coupon in my email for $5 off so that helps too. I'll continue to come here because of the quick and friendly service at a reasonable price. read more

Service was quick. Techs were polite and informative.My service was coolant system flush, engine treatment, and oil change.The car drive sooo much better read more

I always come here for my cars, they do a great job!! Fast, cost effective, great staff. Getting my trans flushed today. read more

Victory Lane Quick Oil Change - Oil changes, fluid flushes, state inspections, etc. - Oil Change Stations Near Me - Zebulon, North Carolina

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This place is first come, first serve. They are super nice and went over everything with me. I had an oil change and my air filter done. It took about 30 minutes so that was a win. You can even just stay in your car while they do everything which is crazy convenient. We will be coming here a lot more. read more

My son got his oil changed here. The oil change is $39.99 (includes 5 quarts of oil) he has synthetic put in and they added an additional $40 making that oil change $80. That's a ridiculous price. I had never heard of the oil they used so I looked it up. $7.00 a quart to buy it so they definitely get it cheaper in bulk. I understand marking the oil up but in that case the cost of the "included 5 quarts should be deducted". Also $35 for a cabin air filter that costs $10 and then $30 in labor. He will never go back to this place. He is young and for an oil change and inspection they got him for $190. Avoid this place unless you like getting the shaft. I have never seen a place this expensive. read more

I been going to Victory Lane since I moved to Zebulon 3 yrs ago. Today I had the displeasure of meeting their manager Robbie. What a rude, disrespectful, and irrational young man. He blamed me for following the instructions given to me by his own employee. Instead of addressing and correcting his employee he yelled at me!!! Instead of resolving the mistake of his employee, he gave me the ultimatum to do as he now said or leave. If you go to Victory Lane in Zebulon be on the look out for Robbie he'll make his problems yours. read more

I took my new truck there for the first time for a quick oil change service it . When I got home I look to see what they did and my truck had missing screws were they did the work. I pay $94.00 dollars for them to mess up my truck worst experience ever they need to trained there employees way better and check there work read more

I have 3 cars plus company truck. This is my favorite preventive maintenance shop in the area. These guys are friendly to work with and pay close attention to detail. The word has gotten out and at times are very busy due to the popularity so advise to avoid Saturday or go early. Other than not having more shops around the area nothing to complain. read more

I love these guys. Tom the owner and his son John do a great job keeping this place running like a well oiled machine! I have been using them for over 5 years now. I will never go anywhere else! read more

Quick service on a state inspection. I was in and out in less than 15 minutes. One of my vehicles had an obvious Safety issue which was pointed out prior to beginning the inspection without charge. This allowed me to fix the issue prior to reinspection. read more

I went to have my 1999 truck inspected yesterday and was told it could not be passed because the tint was below the AS1 line. The tint has not changed since the truck was manufactured. I said I would take it somewhere else. The service man then said he could not guarantee anyone else would pass it (like he could). While I was waiting for my truck to be inspected elsewhere I read the NC inspection requirements. They state the tint cannot be below the AS1 line OR 5 inches below the top of the windshield; WHICHEVER is longer. The words OR and WHICHEVER being key. I am sure he was not new to inspections, so I'm left wondering what his motive of lying about this was. I may never know his motive, but I do know I will never go back there. My truck passed inspection no problem elsewhere. read more

The guys here are great .....but their prices are very high ! We had been going there and my husband got a new vehicle that required a synthetic blend. They charged us $80 !! We have since found other reputable places, including the dealership we bought from at half or less of that price. Again, the guys are great but they need to be more inline with their prices. read more

Great service! I got in quick, got the oil changed, topped off fluids, checked the filters and got back on the road. Folks were great and I was so pleased I went back home and grabbed my daughter's car and took it in for service. It's hard to find an oil place and feel like they didn't take advantage. Victory Lane did what needed to be done and knew what they were doing! read more

Was in area for work. Great service, never even had to get out of my car. JW did a great job, never felt like I was getting g pressured to buy more (which oil change places are famous for). He offered me multiple options and his recommendations. Will go back just because of the low/no pressure sales environment. read more

I have been coming here for while. I have received oil changes, a tire rotation, and a car inspection. I normally have good service and no issues. On 9/21/16, I trusted you all to change my oil and rotate my tires as you have before. A service tech showed me my air filter so I purchased a new one. Today, I had a flat tire. I called for assistance to get it changed. I hand my wheel lock over and the man looks at it and shows it to me. He said because he does a lot of tire repairs, the first thing he does is look at the wheel lock. He asked me if I've had my tires services lately because my wheel lock is stripped. He would not take my tire off without a working wheel lock that came from me! I immediately thought of my tire rotation that was done on 09/21. I call to tell you and I basically get oh well. Upper Employee JKH and Lower Employee JL information was provided. These are the guys that worked on my car that day. The taller of the two did my tires the other did my oil change and air filter. The feedback that I got was we couldn't have done that. It was probably already stripped. It was not stripped. Victory Lane did it. The owner of Victory Lane and his employees need to take a note from the article You Screwed Up With A Customer -- You'll Have To Do More Than Just Fix It by Jesse Lipson. "If you can take a customer's bad experience and turn it into a positive experience, how much stronger will that customer's loyalty be? How much more likely are they to return? How much more likely are they to tell their friends about you? You can't prevent your customers from having problems with your service or product. It's going to happen. But if your policy is to make sure the customer is better off after having come to you than they would have been if the problem had never occurred, you will build the sort of loyalty and reputation that keeps customers coming back." ~Jesse Lipson I wish I would have never come here on 09/21/16. I have no intentions of ever returning! read more