Update: Last week I had the pleasure of meeting Brianna and Monica (the week prior, Chrissy…read moreassisted me with so many things!). Yes, I was at DSW twice in two weeks. Well, those of you who read my reviews and know I travel via auto often; know I have a good memory of places with clean restrooms. Weird but true. That's initially why I went into DSW on Thursday. I also wasn't feeling well and needed to go to a couple stores. It was a joy to see Katrina again - and to meet Monica! They gave me advice (because I asked) about how to wear brown over-the-knee designer CLEARANCE boots and we talked... They are so welcoming and gracious. The previous week (when Chrissy assisted me) I was able to talk with the manager, Jess. The entire team is really hard-working and attentive.

Thank you to Destiny and Katrina for finding my shoes. Everyone was super nice and wearing masks…read more Shop at this DSW if you can.

Sales manager Donna was so kind and helpful…read more Great variety of items!! Value is good compared w other clothing/shoes stores.

Carries lots of well known brands and are always really helpful. Socks, sandals, cushions and…read moreinsoles, dress shoes, high heels, sneakers, running shoes, boots (fashion or even steel toe), they have quite a selection. If they don't have the one you're looking for, then they'll find it for you (order it online or direct you to another location that has it in stock). You can also order online and if you need to make a return, you can either ship it back or return to a physical location of your choice.

Lots of sales but everything seemed picked through. Not very many high end selections in the shoe…read moresection but there did have a decent amount of clearance sneakers. I got a good deal on some On Clouds so that was a win. The staff was meh but hey, transaction complete.

Busy Friday evening. So much great merchandise!! Everyone is welcoming and the displays are…read morethoughtfully arranged. I need to return soon to look at the amazing shoe selection!!

Very accommodating. The coupon program was extremely helpful when deciding which shoe I want to…read moreinvest in for the next pair I purchase.

I have gone to this store for children's shoes many times but when I walked in today, looking for…read moreboots for my grandson, they had NOTHING! Not one pair of boys boots, any size! Boscovs, here we come.

I went in looking for a boot for work and was out within 15 minutes. The older guy who mentioned he…read morewas there for 37 years, who I assume is the owner was awesome. I wanted black in the same style I liked but he informed me that the brown leather was a better choice for acidic environment I work in. He was professional and knowledgeable. I'm glad my job chose this place as their go to for their boot program . My rock port boots are so comfortable that they feel like slippers. I'm glad I could finally find a comfortable boot!

My mom ordered a pair of boots for my dad for this coming Christmas. She ordered them in the…read morebeginning of November and the guy said that they would be in the store in a week. She just called today (11/19) to see if they had come in yet and the guy didn't even send the order off! He said that he was waiting to see if they were going to get other Christmas orders and just send it off that way. So basically he lied to us (again) and we are most likely not going to get the boots before Christmas. This happened to us last year too. We ended up not getting the boots until 3 months later! This by far is the worst store ever! Poorly managed, employees lie to you, its just a big bunch of bs from these people. You think that if you would have a store, you would want to please your customers but apparently not this store. IT SUCKS!

Thank you very much, Scott! I was able to locate what I was looking for easily in this organized…read morestore. There is plenty of signage indicating brands of clothing as well as fitness equipment and accessories. I highly recommend the DSG compression leggings. One of my all time favorites.

I had an issue with an online order I placed and visited your location in Whitehall, PA. I've…read moreshopped here a handful of times but because of the customer service I received today, Dick's will now be my go-to store. Jason was the manager on duty and was extremely understanding of my frustration(s). He went above and beyond to make sure I left a satisfied customer. It was also nice to see how he interacted with his employee's. It was very apparent that he had a great bond with his employees. Even with a busy store, all employees I engaged with were happy and helpful.

Boscov's doesn't always have the latest and greatest, but when it comes to department-store…read moremerchandise, no department store in America offers the variety of clean, well-merchandised, and high-quality goods like Boscov's. Their prices are usually below what most people expect to pay in a full-line department store.

2024 All it takes is one discourteous interaction with an…read moreill mannered sales clerk and ALL the best prices in the current retail market can't be overridden. This is a post about the Jr department sales clerk, GAIL, who took it upon herself to negate my price adjustment/return today with her poor attitude and condescending words. A few weeks ago, I purchased several jr clothing items off the clearance rack for $1.99 and noticed the price marked IN RED on the ticket did not reflect on my receipt. 5 pairs of Wallflower overalls all rang up $1.99 except one pair and so, I stopped by the EASTON store to address it with the clerk, GAIL. I explained what happened and the first words out of her mouth were "these are Wallflowers and they never get reduced" followed by "there's no way to give you a price adjustment without seeing ALL the other wallflower overalls", followed by "why do you want to see a manager, she's going to tell you the same thing", followed by "there's nothing we can do" followed by "we don't ink the price in RED" blah, blah, blah. In the meantime, the department manager watched her and let her treat a GOOD customer in this manner and wouldn't share HER name because she didn't say anything wrong!! Who allows this clerk to treat customers this way? The asst mgr arrived and made the price adjustment but not w/o squaring it with the dept mgr first. Unacceptable, GAIL. You need a refreshment course in customer service and interactional training to better address a complaint with a customer.

My friend recommended this store... she has been helped by Cathy on multiple occasions. I was…read moresurprised that it is much different and less rushed than I thought it might be. I am serious- no pressure sales and as much 1:1 time as needed. They also are dog friendly and collect athletic shoes to be fixed up and distributed to those in need. Elissa was incredibly helpful and worked tirelessly to find shoes bc and insoles that were perfect for what I need. She was so kind. As were everyone else in the store. I will only be going back here for athletic shoes in the future.

I ordered a new pair of $250 Topo Specter Elite marathon racing shoes and they arrived without a…read morebox, just stuffed into a beat up shipping box. The shoes didn't have any cardboard or paper stuffed inside them and they also had clearly been used because the heels were dirty. After emailing and calling I still haven't gotten a response. I order lots of running shoes and I've never had a pair come without a box.

Outstanding!!!! I walked in and loved looking at the bright displays. Everything is so organized!!…read more I need to go back to my notes to add the manager's name and the very helpful employees. It also seems like it is easier to navigate the aisles with a walker. This store makes me so happy!

Omg the manager is so rude hanging stuff on top of me when I was looking some clothles…read more I hear that before but never experienced in the store, just going to different one when I need something. He didn't smile a least no excuse me! No nothing so rude