Beautiful job on a floral arrangement for a funeral. The colors were what we requested and the…read moreflowers were healthy . I would not hesitate to call them again.

I used this florist due to being close to the recipient. I live out of state, so I relied on Yelp…read moreto pick a florist in CT. I had an absolutely awful experience with this florist. I ordered off of THEIR website (not a third party, like Teleflora etc.) On their website I saw a beautiful ficus tree, which I ordered as a sympathy gift for a family member who lost their mother. "Same day delivery" was available, which I chose. My order was completed by 11:30 am, with confirmation of a delivery by "end of day." Their website stated they closed at 5pm. At 4:56 pm I received a voicemail from the owner, Erin, stating that the ficus tree wasn't available, and she couldn't deliver it until Tuesday. I ordered on a Thursday for SAME DAY DELIVERY, so this would mean FIVE DAYS LATER, they would receive their sympathy tree. The voicemail I received did not at any point express an apology or convey any type of remorse for the situation. I wish I could attach the voicemail here, as it was just unbelievable how callous it was. I called back, but they were closed. I called the following morning and spoke with Erin, the new owner. She just restated the same thing she said in the voicemail, again not acknowledging any regret on her part. I asked her why it was that she called 4 minutes before they closed to tell me it couldn't be delivered. She snapped "I have strep throat, I had just come in." I said "you didn't even offer an apology!" She sarcastically says to me "Oh, I'm soooo sorry." I asked if she thought it was ok that a same day delivery would be delivered 5 days later. She replied with, "how is Thurs-Tues 5 days?" I mean...did she have strep in her brain? Because that's 5 days! When I pointed out her being wrong, she then told me she didn't appreciate my sarcasm (I wish I was kidding). If this woman hadn't already charged my credit card, I would have simply hung up. There is so much more that transpired, but this review is already too long. Basically she told me she is very sick with her sore throat, the nursery is an hour away, she's a business owner for 25 years, blah blah blah. She said "What is it you want Ma'am?" I said "if the tree can't be delivered until 5 days, I think you should contact the recipient & apologize for the delay, as well as send a SMALL arrangement for the error." She immediately refused and said I was being completely unreasonable, and she "wasn't going to absorb a cost due to a plant not being available when I want it." Yes...she really said that. So now I had enough and demanded my credit card be credited back immediately. She said it would take 5-7 days. I went nutso at this point and told her it better be credited by the morning. She had the audacity to tell me "that's not how life works." I honestly thought I was gonna have a stroke at this point, as my blood pressure was boiling. Well...the credit was there the next day, so I guess that is how life works. Sorry this is so long, but I had a lot of venting to do. Reminder that this was a sympathy gift for a close family member, I didn't need this grief during that time. Stay far away... I ended the call with "I'm going to Yelp the @*#! out of you." She said "Have fun with that." I did Erin...I did.

I was lucky to find Dee's Floral Design leading up to my father's funeral service. The flowers were…read morebeautiful, and she added personal touches with colors and a banner after asking me questions over the phone about my dad. I was actually on the opposite coast when we spoke, but her friendliness and genuine care made me feel like we spoke in person. It actually prompted me to order another flower wreath for my mom. Bottom line, she cares....and it shows in her work quality and easy communication. I highly recommend her for all your flower needs.

I just received the most beautiful flowers from my niece for my birthday. They are magnificent.read more

Very pleased with the elegant white floral bouquet they did…read morefor a funeral/ wake event of a close family friend. It was ordered online and the process was easy And smooth. They delivered promptly with grace and simplicity.

Beautiful arrangement easily selected from Durocher's on line selection…read more Delivered exactly as promised....on time and in perfect condition.

Absolutely adorable! Have so many good gifts for birthdays, Christmas, and just to treat yourself…read more Staff was super helpful and had tried many products themselves. The prices were reasonable and some things, even if they were a little expensive, we're just too cute and unique not to get!

Feather And Bloom is a great local small business in Suffield! Not only are they a small business…read morethemselves they have small businesses within their store, allowing other vendors to come in and share their craft! Everybody there is so friendly and welcoming, and they do a lot for the community! The store itself is so cute and "homey". There is something for everybody there! Signs, candles, jewelry, honey, jams, you name it! Their flower arrangements are beautiful! If you are looking for a mid week pick me up, flowers for a friend or any special occasion, Feather And Bloom will exceed your expectations! Overall it is a great place for a one stop shop!

Completely unhappy- driver refused to tell me who he delivered for- slipped out "house of...."…read moreAfter he was repeatedly asked who he worked for. Plenty of other florists in the city who will give you better quality.

Delivered to my brother-in-law exactly as promised. He was delighted and the arrangement was…read morebeautiful. Birch vase and burlap bow, lots of bright flowers; well done design, reasonable price! My thanks! Now my "go-to" florist!

Pentimento helped us set the stage for a beautiful wedding day for our daughter in September. They…read morewere the perfect team to help us create the warm, romantic and personal tone at our lovely historic venue. From the moment we met with Sara, we knew we had a partner who would help us make our vision come true. The flowers were abundant, fresh and gorgeous! The bouquets, alter arrangements, centerpieces, statement pieces were elegant and exactly what we'd hoped for! The pictures I have attached are just a sampling of the lovely work Sara and her team delivered! At every turn, Sara's instincts and creativity were spot on! We highly recommend Pentimento for creative and beautiful creations!! We can't wait for our next special event!

It was my first time ordering flowers from Pentimento for my mother 2 days before Mother's Day…read more They came through when another flower place in town did not (I sent a request first thing in the morning and didn't receive a reply until almost 5 pm saying they ran out of flowers!). Fortunately, I knew Pentimento also had lovely flowers, and after no reply for several hours, I went to Pentimento's site and easily ordered a bouquet right online (something the other shop does not allow you to do). It was simple and easy and the bouquet turned out even better than the photo they had shown on their site! My mother loved the flowers! They will have my business from now on for their prompt reply and ease ordering online. Thank you for a great service and product!

Debbie discussed my request for a floral arrangement for my mother's funeral. She was very…read moresympathetic for my loss and assured me not to worry about the flowers getting there on time. The flower arrangement were delivered and were beautiful.

Needed to send some "sunshine" to a good friend in Connecticut. I am always nervous about ordering…read moreflowers out of state; had a few bad experiences, so I ordered direct from their website. Couldn't be happier with the arrangement. My friend sent this picture right away and said the surprise made her day!