Beautiful job on a floral arrangement for a funeral. The colors were what we requested and the…read moreflowers were healthy . I would not hesitate to call them again.

I used this florist due to being close to the recipient. I live out of state, so I relied on Yelp…read moreto pick a florist in CT. I had an absolutely awful experience with this florist. I ordered off of THEIR website (not a third party, like Teleflora etc.) On their website I saw a beautiful ficus tree, which I ordered as a sympathy gift for a family member who lost their mother. "Same day delivery" was available, which I chose. My order was completed by 11:30 am, with confirmation of a delivery by "end of day." Their website stated they closed at 5pm. At 4:56 pm I received a voicemail from the owner, Erin, stating that the ficus tree wasn't available, and she couldn't deliver it until Tuesday. I ordered on a Thursday for SAME DAY DELIVERY, so this would mean FIVE DAYS LATER, they would receive their sympathy tree. The voicemail I received did not at any point express an apology or convey any type of remorse for the situation. I wish I could attach the voicemail here, as it was just unbelievable how callous it was. I called back, but they were closed. I called the following morning and spoke with Erin, the new owner. She just restated the same thing she said in the voicemail, again not acknowledging any regret on her part. I asked her why it was that she called 4 minutes before they closed to tell me it couldn't be delivered. She snapped "I have strep throat, I had just come in." I said "you didn't even offer an apology!" She sarcastically says to me "Oh, I'm soooo sorry." I asked if she thought it was ok that a same day delivery would be delivered 5 days later. She replied with, "how is Thurs-Tues 5 days?" I mean...did she have strep in her brain? Because that's 5 days! When I pointed out her being wrong, she then told me she didn't appreciate my sarcasm (I wish I was kidding). If this woman hadn't already charged my credit card, I would have simply hung up. There is so much more that transpired, but this review is already too long. Basically she told me she is very sick with her sore throat, the nursery is an hour away, she's a business owner for 25 years, blah blah blah. She said "What is it you want Ma'am?" I said "if the tree can't be delivered until 5 days, I think you should contact the recipient & apologize for the delay, as well as send a SMALL arrangement for the error." She immediately refused and said I was being completely unreasonable, and she "wasn't going to absorb a cost due to a plant not being available when I want it." Yes...she really said that. So now I had enough and demanded my credit card be credited back immediately. She said it would take 5-7 days. I went nutso at this point and told her it better be credited by the morning. She had the audacity to tell me "that's not how life works." I honestly thought I was gonna have a stroke at this point, as my blood pressure was boiling. Well...the credit was there the next day, so I guess that is how life works. Sorry this is so long, but I had a lot of venting to do. Reminder that this was a sympathy gift for a close family member, I didn't need this grief during that time. Stay far away... I ended the call with "I'm going to Yelp the @*#! out of you." She said "Have fun with that." I did Erin...I did.

Pentimento helped us set the stage for a beautiful wedding day for our daughter in September. They…read morewere the perfect team to help us create the warm, romantic and personal tone at our lovely historic venue. From the moment we met with Sara, we knew we had a partner who would help us make our vision come true. The flowers were abundant, fresh and gorgeous! The bouquets, alter arrangements, centerpieces, statement pieces were elegant and exactly what we'd hoped for! The pictures I have attached are just a sampling of the lovely work Sara and her team delivered! At every turn, Sara's instincts and creativity were spot on! We highly recommend Pentimento for creative and beautiful creations!! We can't wait for our next special event!

It was my first time ordering flowers from Pentimento for my mother 2 days before Mother's Day…read more They came through when another flower place in town did not (I sent a request first thing in the morning and didn't receive a reply until almost 5 pm saying they ran out of flowers!). Fortunately, I knew Pentimento also had lovely flowers, and after no reply for several hours, I went to Pentimento's site and easily ordered a bouquet right online (something the other shop does not allow you to do). It was simple and easy and the bouquet turned out even better than the photo they had shown on their site! My mother loved the flowers! They will have my business from now on for their prompt reply and ease ordering online. Thank you for a great service and product!

When my mother passed away, we received an arrangement someone ordered from Growth. It was so…read moreelegant. So the morning of the memorial I felt I needed one more arrangement- I walked in last minute and they were still able to accommodate me. My experience is they have great customer service.

Spent over $100 on flowers, including tip, and they spelled the recipients name wrong. All they had…read moreto was look at the instructions and the recipient address. Completely careless and it is obvious that they didn't bother to doublecheck their work. Won't be returning here for future orders. Sloppy, unprofessional, and repulsive.

Very pleased with the elegant white floral bouquet they did…read morefor a funeral/ wake event of a close family friend. It was ordered online and the process was easy And smooth. They delivered promptly with grace and simplicity.

Beautiful arrangement easily selected from Durocher's on line selection…read more Delivered exactly as promised....on time and in perfect condition.

I was lucky to find Dee's Floral Design leading up to my father's funeral service. The flowers were…read morebeautiful, and she added personal touches with colors and a banner after asking me questions over the phone about my dad. I was actually on the opposite coast when we spoke, but her friendliness and genuine care made me feel like we spoke in person. It actually prompted me to order another flower wreath for my mom. Bottom line, she cares....and it shows in her work quality and easy communication. I highly recommend her for all your flower needs.

I just received the most beautiful flowers from my niece for my birthday. They are magnificent.read more

We had KM Designs as the florist for our wedding this past weekend. Kathy was great to work with…read morefrom planning through the day of the wedding. She was always very responsive to our questions, and happy to accept out inputs of pictures of our vision for the flowers. The flower arrangements Kathy created were exactly what we were envisioning. I would definitely recommend KM Designs as a florist in the future.

From the owner: KM Designs provides personal attention to every detail to your wedding and event flowers.read more

I have been a customer of Snelgrove's since they were located in Windsor in the early 90s most…read moreprominently for floral arrangements. We used them at Wedding venues as well as for funerals. Subsequently, we have now utilized them in Enfield as a chocolatier for numerous gift giving occasions! They are wonderful and will not disappoint!!

Wow! What an amazing hidden gem I found today. This chocolate store has everything you can imagine…read more& so many gifts. The staff was so nice & the goodies were so delicious.

This location never fails!! Always on point with all the products I order I love going into grab my…read morecomfort kale smoothie super delicious and they don't shy away from filling the cup!! Also the chocolate covered strawberries cup is the best. everything is always fresh and yummy and the service is fantastic!! Samantha was so sweet and kind and so helpful had a big smile on her face it was refreshing to have such great customer service thank you I will continue to be a customer here

Amazing customer service super fresh fruit and good pricing...designs available for…read morebirthdays,anniversaries,holidays,special events and etc...stop by and ask for Samantha,Sadie or Shea they are wonderful.

Ordering was easy, prices were reasonable, and the arrangement my mom received was beautiful and…read morejust like it appeared on the website. Will definitely use them again.

Misspells simple words on cards without checking to the point it was impossible to decipher who it…read morewas from. When trying to explain that this was sentimental and for a deceased loved one and provide some useful feedback for spell checking going forward kept talking over us on the phone. Very rude, dismissive, and defensive for a conversation that was already extremely hard and sensitive to have. I would go elsewhere if you want coherent messages on your flowers as well as decent customer service

We HIGHLY recommend this business!!! Great service and products; the gift baskets are superbly…read moredesigned with excellent quality foods, dates are very fresh. You will NOT be disappointed!!!!

I could spend all day here! Owner is absolutely wonderful. Merchandise is amazing quality and…read morebeautiful.