PPO IS THE WAY TO GO!
It's difficult to find a good doctor especially when you are at the mercy of an HMO. I gave this office a single star because of one of the secretaries in charge of scheduling appointments. What she doesn't realize is that Dr. Donald Snider - Neurologist, has spent many years establishing his practice and it is unfortunate that his patients have to deal with people who don't care enough to speak to people in a polite manner. When I placed my first call, I asked for an appointment and she (secretary #1) said she needed a referral and she asked me to have my doctor fax it over to her. Thirty minutes later I called to make the appointment and she claimed the referral was not sent. I called my doctor's office to ask them to send over another fax because Dr. Snider's secretary didn't receive the first one. My doctor's office said she printed the receipt showing the faxed went through. Anyway, they faxed the referral a second time and when I tried to call back the line was busy. Oddly enough. I tried again. Still busy. I kept trying. After 3-4 tries, I went to the website and called the office that way. Finally another secretary (#2) answered and she was able to find the fax!! I then had to speak to secretary (#1) in charge of appointments. She was rude and I told her it was a shame that patients have to endure her attitude and I was going to mention it to the doctor. She said, "Okay, you do that ma'm" and she hung up the phone. When I called back to get her name, she put me on hold for 11 minutes. read more