Clean and friendly store. If they don't have what your looking for in stock, just ask they'll order…read moreit for you.

I got my lovely ferret here, and he is just wonderful. They have a huge selection of cages and…read moreaccessories. The only thing that brings it down is I can't shake the feeling of being unwelcome. I know a lot of places probably have a shoplifting issue but there are ways to check for that without seeming rude.

"Cam" and his feathered friend "Rio" who was happily sitting on Cams shoulder:) were beyond…read morehelpful! I had so so many questions about 2 recently rescued reptiles and Cam was absolutely AMAZING! He wasn't just a salesman trying to sell me a ton of stuff I didnt need, he was knowledgeable and personable and "Rio" made the interaction even better! The store was clean and I purchased moss to assist with humidity at a price that was comparable to online prices. THANK YOU so very much for your time and just being sweet! Ill be back for sure!

The guys there were really friendly and helpful. They didn't have everything I wanted but offered…read moreto order it in for me. They have a very nice seThey had a new shipment come in while I was there. They unboxed a new Glofish species that I hadn't seen or heard of before today. I won't spoil the surprise, but It was gorgeous!

Furminator brush: Bad product…read moreBad Service No help from Chewy.com Hiding their identity from the public A $40 brush broke, I hadn't even used it that much. So all of the talk of this being a great product, throw that out the window. I bought it through Chewy.com. They were of no help. Trying to locate "furminator," which is the brand name of their product, I could not find it with any rating entity!!! I then saw the name, simply put as furminator.com. To make a yelp complaint, I had to look further to see that they are listed as spectrum products. Even further research on the Yelp site did I find that it is actually listed as Tetra-Spectrum Brands. Are they hiding behind all of these layers? I think so. After all, there are only THREE reviews for them on Yelp. How can a company of this size only have THREE REVIEWS?!?!?!?!?!?

i contacted this company regarding a product purchase. the product, a FURminator dog comb is a…read moreSUPERB product, we got a lot of regular use out of it. a mechanism designed to clear the comb of accumulated hair broke, and so, i contacted this company. with verification the product was legitimate, they promised to send a replacement comb, no charge. that is absolute A-1 service!!! their attention and action has solidified my relationship with their product line and i will not hesitate to purchase more of their products in the future. good business practices promotes more good business.

This was Our first time to shop at the Salem Pet Supplies Plus. The store was very clean and had…read morethe products we were looking for. The lady who checked us out was very informative and very nice. She even gave our Muiltpooh a cookie which he loved!!

Pet Supplies Plus always has a huge selection of top quality food, toys, and treats for our pups…read more The shopping experience is always a good one, due to the friendly employees who always ask how we are and offer to help. The store is so clean and well organized. We travel past other pet stores to go to Salem for these reasons. It is worth the drive!

They have a great self dog wash facility! I have an itchy dog and their oatmeal shampoo really…read morecalms the itch down.

We bring our dog here for his bath…read more The store has lots of products and enjoy browsing their products.

Poor customer service. Poor quality products. They don't stand behind their products or their loyal…read morecustomers. Don't go there.

Such a disappointment in this place. All fish tanks were covered in brown algae, hamster tank was…read morefull of gnats, four baby budgies were kept in a filthy cage. This place needs someone else to take over.

Don't listen to these reviews! people popping their heads in one time have no idea what they speak…read moreof. The man takes great care of all his animals especially the fish. weekly cleanings on all tanks and sometimes more. He feeds every animal like it is supposed to. 90% of animals you don't leave food in the tank period. Robbie is very helpful in getting whatever you want if he can. always has feeders for all animals! best selection around! With over 500 animals, a variety of species, humidity (water) flies are bound to happen. I get them myself in the summertime and it's a killer fight. I have 1 snake, two bearded dragons and a turtle. Remember kids, it's always easy to judge a book by its cover. the greatest story lies within

I love stopping by to pick up things for my pets. The staff is so nice and they really seem to love…read moreanimals. First pet store I've seen before hat actually gives animals a little more than just the bare needs. It's so nice that the guinea pigs and other rodents get fresh vegetables every day.