Friendly service and I really like the communication they provide…read more Sometimes I forget I dropped stuff off

I brought in a $300 pair of jeans with an unfinished hem and asked for them to be shortened 4…read moreinches and to hem the jeans with a finished hem. Explained I did not want the existing unfinished hem. When I picked them up the were only shortened and left with unfinished hem. They are now too short to hem!! I had to pay $32.48 for them to ruin my expensive pair of jeans!

Clean washers and dryers, the owners are very helpful and friendly. They have all the supplies you…read moreneed to ensure your clothes come out clean.

Owners were great. Clean, large machines, friendly staff and owners. Just added colfirtable…read moreseating and curtains.

I'm pleased with my dry cleaning every time I've come here. They take good care of my clothes…read morewhether it's been everyday wear or something a bit more delicate. Some dry cleaners send the clothes away to be cleaned at other locations but they do not. They do their dry cleaning at this location. The staff is always friendly and helpful, making me feel like a regular from my first visit. Pricing is fair, it's comparable to some nearby locations.

Just paid over 18$$ to get two pr jeans and 1 shirt medium starched and pressed. I told the child…read morewhen I dropped them off I wanted the jeans pressed inside out and turned them that way so there would be no misunderstanding. Picked them up today and they were pressed rightside out with creases - EXACTLY WHHAT I DID NOT WANT!!!! Creases wear out the pants along that crease!!!!! Also discovered they have changed ownership. The pendejo behind the counter said they cannot press inside out - do what???? Went to Pilgrim and spoke to Martha and told her if she wanted me as a CUSTOMER, she could press my jeans inside out and I would be a happy camper. SO LONG QUALITY CLEANERS - NEVER AGAIN AFTER 26 YEARS!!!!!

Do.not.use.this.place…read more I went here to drop off some laundry. No one works at the front - instead you're supposed to talk to the guy watching law and order in the back. Could've used some signage but fine. He said to just leave it on the counter. Okay - I figure I'll just come back and they'll recognize me. Cool and casual. I come back, two days later to give them plenty of time, and I'm told my laundry was thrown out. It's my fault that I didn't know I had to go next door and leave my number with the gas station. I wasnt told this and there are no signs telling you what to do. They tell me that they can get the clothes out of the dumpster and wash them. Fine, I believe in second chances. I leave my number next door and head out. They don't call me the next day like they said they would. I call both numbers listed and they don't answer. I drive back there, go straight to the gas station and ask for my clothes. 35 dollars for what couldnt have been more than 14 pounds of clothes( they advertise 99c a pound). I don't even bother disputing what should've been a freebie or discount after all the hassle. Bonus : my clothes were being stored in a dirty locked bathroom, and the guy working the laundry wasn't wearing a mask the first time I came in - so I might as well get them all cleaned again.

I have to say, it's hard to rate the Washateria, how do you give a star rating as long as the…read moremachines work, the dryers dry, and you're clothes don't come out shredded. It's not the stores responsibility who visits the place. It may have some control of how much capacity it has to cool a room filled with driers. But after that it's mostly, are the machines maintained, and are the machines cost effective and open. I have to give a big thumbs up to this place because it is 24 hour. (Nope, a period isn't enough, triple exclamation point- !!! - that's what that deserves.) Big Thumbs Up On Being 24 Hour!!! Also the machines are pretty new, and that's good, and they have multiple settings beyond HOT - WARM - COLD, like hot, warm, and cold - delicates; as well as extra wash or extra rinse or both. The dryers are big, and maybe too big, because if you have a 2 load wash, (also nice because most places don't have the small 2 load machines, the dryer size is almost comically oversized. And I think I waste money using them. Also - they need an attending person there to monitor behavior. Especially later at night. I think a homeless dude was doing some tiny loads 1 at a time to find a place to stay the night, he took a nap on the table, and I think this was his shelter from the cold light rain. He did seem to get booted out at some point, but I don't know if he was kicked out by management or a customer or he just ran out of quarters. But other than the sleeping on a table, he wasn't bothering anyone. One more thing, because it is so convenient/the only option for those who work late, and need something cleaned by tomorrow, at midnight, it's still packed with people, and I wish they had a way to assign people to different machines, because it can be hectic where you have to use 3-4 solo machines that are spread out all over the store and monitor that if you are doing a load it's not opened or messed with. I was kind of hovering between the machines I found open, because I didn't want what happened to me at another store where someone added bleach to my underwear load de-dying all the color out of them In the end, this is now my go to washmat for Galveston 24/7, and late night place, if I miss last load times in the Clearlake/Texas City area. One wish - some guidance on how long the dryers take could really help, it's hard to tell if they are done in 30 mins or 45, or 1:00 hour. Also, number them so you can remember what machines to check, knowing that you are in 10, 15, 17, and 34 would save some anxiety when you are seeing someone pull a load out next to or where you thought your load was, and also, you won't miss a machine that you forgot about. Also, some kind of assignment system might save an otherwise open machine from sitting holding a wet load for 3:00 hours while the user forgets about it. And you would have their number to call and say, "want your clothes?"

We drove to this location, hoping to find a nice wash house. This location only accepts drop off…read moreand pick up. We did not bother going inside as we did not need full service for our laundry. My rating is based on not being able to do my own laundry at a wash house.

I took my comforter to wash here. It was a king size. When I took it out of the washer, it was…read moresnagged on the rubber seal on the door and had ripped a hole in the comforter. I was very careful making sure it was not near the door and used the largest machine. I understand the place is not responsible but when I showed her the damage, she insinuated it might have been like that because she didn't see it before! Like I would bring a ripped comforter to wash. I was not impressed with the management.

Dirty and over half of the machines don't even work. Water leaking on floor and no attendant.read more

On the island for a summer internship and my apartment doesn't have a washer/dryer. This was the…read moreonly place open on a Sunday at 7pm (according to Yelp.) It's efficient. $3.25 for a triple load, but the washers could use some cleaning. There is a lot of build up from condensation and soap I'm assuming.. Nonetheless, your clothes will be clean when they come out.