Everything from the purchase to the delivery went well. Everybody I dealt with were awesome…read more Delivery guys were great braving the bad weather to make the delivery promptly. Thank you. I definitely recommend this company for all your woodwork needs.

They won't bother with a small order. Quoted an exorbitant price for a few pieces of wood because…read moreit wasn't a stock depth . They're a mill! Isn't that what they do?

We just did a major kitchen renovation which also involved new flooring throughout our first floor…read more Empire handled everything! The porcelain tile flooring install, wall demo and construction, electrical, plumbing, cabinetry, countertops, tile backsplash, and painting. I can't express how much we adore our kitchen and how wonderful they were to work with. Aaron, our designer was awesome! He listened to what I wanted, had great suggestions and we ended up with the kitchen of our dreams. The contractors were extremely professional and meticulous! Their attention to detail was astounding. I would recommend Empire to anyone!

We recently did a complete kitchen renovation and wanted to find the best quality and value…read more Empire Granite provided personalized and flawless service every step of the way. I found exactly the right piece of granite. Rachel has a great eye and helped me feel comfortable with the piece I selected. There was no pressure to order. We were impressed with the whole process and the employees from Rachel to Rob to Travis and Gary, who installed our three pieces of granite right on time. Each was a consummate professional. Thank you, Empire Granite!

I had a service worker from Dodge to come look at my furnace, which needed a new fan motor. He said…read more"do you want long term fix, or quick fix?" (which made sense, because a new motor for this model cost $350.00). I was already paying $75 for the service call, so I said go ahead and do the quick fix for now until I can afford a new motor. So he loosened the blade enough for it to work. 3 hours later, it grinded to a halt again. I called the company the next day and told them the problem, but they refused to check it again, saying it was $75 for each service call, so nothing was done. Now I am out $75 (and freezing) and the owner didn't even offer to come look at it again, which is what I would have done if it were any of MY customers. I am, to say the least, furious. Do NOT use this company. They are frauds and they will bleed you dry. Worst customer service I have ever encountered.

Came home from work to a cold house and a dead furnace , and gave them a call. They diagnosed the…read moreproblem within an hour but it was too late for parts, so they offered to bring in electric heaters if we needed them. John was back first thing in the morning and got it going. Dodge has been East Aurora's "go to" guys for all kinds of repairs and renovations for as long as I can remember. We've always been very happy with their work and their prices. Great people to do business with!

Repp did a fabulous job with our complete kitchen renovation last year. Everything was done with…read moreexcellence, on time and on budget. I'd like to say we were surprised...but it's the same quality and personnel attention we have come to trust Repp for over the last 30 years!

From the owner: We are a home remodeling company specializing in custom, upscale home renovations, including…read morekitchens, bathrooms and additions, as well as custom closets.

After obtaining estimates for painting and resurfacing the cabinets in my dated kitchen, I decided…read moreto get pricing for brand new - and am glad I did. My designer, Trish, was extremely detail oriented, helping guide me to a kitchen of my dreams. The installer, Josh, was respectful of my property, courteous and highly motivated to do an outstanding job from cabinet installation to precision tile work. It was easy to see that both these individuals took pride in their work. While the thumbprint of my kitchen did not change, it's still a galley kitchen- but now not only is it more functional- it's beautiful as well!

My cabinets are 2 years old and these are my issues and they do not care…read more 1. The paint on my cabinets is chipping. They say it's from wiping them off with water. What?! They are in a kitchen. They should be able to handle being wiped off. 2. The bottoms of the cabinets are garbage. When you take items out, you can tell the shape of the items that were sitting in them. 3. The depth is less than my old/previous cabinets (was not made aware of this when ordering) so I'm unable to for some platters, etc in these new cabinets. 4. Service department isn't helpful or responsive.

If these guys are the last contractors on Earth, do it yourself! They will promise you everything…read moreyou want, and deliver absolutely nothing! There isn't a more unprofessional "crew" of construction workers on the planet! They show up drunk and/or stoned every single day, if they show up at all. The owner, Dan is NEVER on time, and the workers sit around waiting for him til 10am or so! They were contracted to do an 880 s/f addition for $150,000. When we hit $250,000 I started to complain and they threw their stuff in the trailer and not only left but blocked my phone so I can't even reach them! You have to see the condition of my yard. They tore up my entire front yard with their trucks and trailers and left garbage everywhere. I'm getting a dumpster here tomorrow to start cleaning up their mess! I started calling other contractors to finish the job, but NOTHING they did passed an inspection. The electrical, the plumbing and even the framing all FAILED inspection. It cost me $26,500 to redo all their work that failed inspection. By the time I'm done I'll have over $300,000 invested in a simple addition. I found out later, through the bank, that they withdrew $63,000 out of the account that had my $100,000 deposit and spent it on personal items. So, after the foundation was poured there was no money left to start the building. I can't make this up! I'll never get my money back because the owner is penniless, but I'll at least have him arrested for misappropriation of funds! Hopefully I can spare others from this nightmare!

We needed our garage door frame repaired after the car rammed it. Alex contacted us immediately and…read moreset up an appointment to look at it for 3 days later. That was a Friday and he was there promptly on Monday. He looked at it and let me know he could have it all done in one day by the end of day that next Friday. Guys showed up promptly at 8am Friday and proceeded to reframe the door opening and painted it. I came home from work and looked at the garage opening that looked even better than before the "accident". A phenomenal job to say the least. I will definitely use their services again if I need them(sure I will need them again). Thanks F & F for all your hard work!!!

Loved that they showed up in mask, as safety is key in these times. They did some wall work in my…read moreoffice since that's all I've been looking at due to covid. Already talking to them for the summer to get one their unique fire bowls. Thank you!