And now you are mis-telling what I told you. I did not ask for a full refund. If you had bothered to have a conversation instead of a cut and paste reply you would know what I asked for. It has been two years, not "years later" and my husband was not home consistently enough as he travelled was only home on the weekends every couple of weeks. An allergy to the salt in those systems is not unusual... if you would bother to do a little research. You also lied to me and you damn well know that!!! I am happy to cut and paste your texts to me, which would prove my point. read more

The company kept us aware when the tech was heading to our home. The tech was friendly and explained any questions we had. Very efficient and put anything he had to move back into place. Would recommend them. read more

I've had one of these water systems from So Cal for over 4 years now. The water I get from the tap is better than anything I can buy in the store. I've never had any leaks or problems with it at all. The best thing about this system is that there is almost zero maintenance on my part. I never have to add chemicals or salt and the computer is programmed to run weekly back flush cleaning cycles. It's really effortless and I rarely think about it. When So Cal came to do a yearly filter change he showed up on time, was dressed professional and clean. He worked in the garage where the big tanks are and made sure the system was properly programmed and then started to work on the reverse osmosis system under the kitchen sink. There was a lot of stuff under the sink and I told him I should have removed it before he came and he said it was no problem and moved it out the way. He changed the filters and corrected the water and air pressure in the tank. When he was finished he put it all back together and it was like he was never there. I highly recommend So Cal Water Systems to any of my family and friends. read more

So Cal Water Systems - Filtered reverse osmosis water tap and filtered water at the kitchen sink. Thanks So Cal!!! - Water Purification Services Near Me - Murrieta, California

Scott was super helpful. He helped us to change the pistol for our soft water system. He changed the filters and changed the connector for our new refrigerator. He is very professional and knows what he is doing. He explained well so we can understand the system. We are very happy with his service and give him 5 plus stars. We recommend him to everyone who needs the service and make sure you book him in advance as his schedule is always full. Thanks again Scott for coming out today. read more

Great customer service. Explained all service and answer all questions in detail. Will recommend this company to other people based on our experience. read more

Had a wonderful experience with Scott and Nancy. They installed a full softener and filtration system in my home. as well the reverse osmosis drinking water faucet. Do not cheap out and skip the last part of the package. Water tastes amazing and it really does improve your gut health. I'm the type of customer who asks a lot of questions and does their research before committing to a large purchase. I couldn't be more pleased with their patience, attention to detail and going out of their way to meet my needs. I should note that I waited a couple of months to write this review because I wanted to make sure that everything worked well. After sales support has been amazing too! Trust me, This is the company you want use for home water softener and filtration needs. So so impressed. read more

Thank you for your quick response and update to our water system. The appointment made was within the same week and fast and easy. Thank you Scott for your assistance and great customer service! We appreciate it and will see you in a year! read more

We are so happy with our new whole house water filtration and reverse osmosis system from SoCal Water Systems. Scott was quick to respond (on a Saturday) and setup an appointment for a quote the following Monday. I appreciated the quick informative consultation as I had already done another which took over an hour with the water test magic show and sales pitch. Once I decided to move forward, they had me setup for installation within a week. Danny came on a Friday morning to do the install. He was very efficient and had everything setup within a couple hours. I had a lot of questions and he did a great job explaining to me how everything worked. The whole process was seamless from start to finish. read more

So Cal Water Systems - Water Purification Services Near Me - Murrieta, California

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Greetings Scott: I'm going on record to identify a major flaw in the installation of my soft water system three years ago at 6022 La Jolla Mesa drive. It was identified by a professional plumber with 40 years of experience in plumbing that the soft water system was not hooked up to the cold water in my house except for one sink in the garage. This is identified to be a problem and a person technician named Danny came to my house said there was no problem, did not call me, did not respond to my phone calls, but was identified to this individual, professionally, that the system was not hooked up to the main house cold water by Pierre Klee. The professional who had the conversation with Danny is Mr. Pierre Klee has his own construction and repair company as well as plumbing company. Mr. Klee was very professional but received a very abrasive response from your staff Danny. I would also like to identify that I've left multiple phone calls for your office and on the voicemail for Scott the owner of SoCal water, and I have never received any call back. I consider this rude and unprofessional. I've had one or two brief communications by e-mail from your team and had no response from Danny summarizing his interaction with Mr Klee and the plan to repair this system. The problem is that the hard water that has circulated in my house over the last three years has damaged my water shower device and required multiple repairs and a replacement. Please do not consider critical thinking as rude. This incompetent water hook up has led to a financial expenditure on my part to repair the plumbing in the house that should not have had a problem should the water softener been hooked up to the cold water system in my house correctly. I called your staff today and they said you did not call me back because I was "rude" on my voicemail. At no point in time have I been "rude", but I have been critical of the unprofessionalism of your team. I am very shortly going to be taking further actions if you don't have a response, in writing, and a time to repair the system in my house expediently. I will go to an external plumber for repairs and then pursue reimbursement for both the previous damage to the plumbing devices in my house and the cost of repairing the system. This will be much less expensive for your business if you would come to the house, perform in a professional manner, apologize for your lack of appropriate services, and repair and replace and reimburse for the problems I've had in my house due to the inadequate water hookup. Thank you for your time and consideration Dr Robert Gish read more

Scott is the Man! Very friendly, and knowledgeable guy! He helped me resolve my GE water softener issue!

Couldn't be happier that I called. I've had a nagging issue with my water softener for years, left behind by a previous "professional" who gave me a real rough experience and left me incredibly reluctant to try calling anyone else for help. However, after reaching out to So Cal Water, I was pleasantly surprised by their level of professionalism and competence. Everything from my initial call with Nancy to our eventual visit from Scott went fantastically. These guys know their trade, know how to treat their customers, and know how to solve what I had thought was a very puzzling issue with ease. My only regret was not calling them about 5 years earlier when my softener first started acting up. read more

Riley came out to help us with the filter So cal water are very client sensitive Highly communicative Highly responsive and stand behind their products We are very impressed with our experience Riley was an excellent representation of all of the above and very knowledgeable We highly recommend So Cal Water read more

First time working with those cool people and I'm extremely satisfied with their work. The owner Scott is very communicative and make sure everything is on track. The installation and finish is beyond what I'm looking for. I will definitely recommend this company to anyone who is looking for purified water in your unit. No bullshit but decent job done. read more

Service tech was on time, quality work. Installed filter in no time. I called So Cal, Left a message and they called me back promptly. it was easy to schedule the appointment. read more

Scott was a great help. I explained an issue we were having with our water filtration system. Scott replied very quickly and we resolved the issue over phone, for free and very clearly! Scott was very knowledgeable, clear, friendly and down to earth! I'm glad that I called him before potentially requesting a pricy consultation with someone else! read more

This was an excellent experience - Scott and his team are highly trained professionals. My Highest recommendation.

Excellent service from Riley this morning. Right on time, friendly, polite and knowledgeable! I recommend this business- ask for Riley!

Newest update: Still don't know what SoCal's response meant. They claimed someone else didn't fix my system by changing the piston, but reality was they never came, never inspected to find out it's not the spacer that's broken as they claimed on the phone, and MY system is still running STRONG 2 years after Pacific fixed it. What are they talking about? One excuse after another! read more

I've used So Cal Water Systems in two of my homes and recommended them to my neighbor. Scott came out to do the estimate and meet the demand of my husband with his garage. Scott was professional and routed everything perfectly and his work is clean! Highly recommend!!!! read more

Very responsive company. They sent a technician out to my house 2 times as the leak detector kept going on. The reason for this could not be found but for now whatever was done by the tech at least the leak detector stopped beeping. I had so cal technician come out again for a problem I suspected with water draining out . Very promptly they sent a tech and he checked out and said that water draining noise I hear is normal and there is no issue. Very good service I experience every time and I would highly recommend so cal to anyone. read more

AAA outstanding customer service! From the first call to Scott to the end of the project the water filtration installation was better than expected. On time, professional and all associates involved were the best! I HIGHLY recommend you call them first. Thank you So Cal Water Systems. Susan G. read more

Great and fast service by Danny Palacios for installation of our water filter and water softener!

The team at So Cal are exceptional. We had the water softening system explained to us in detail, they answered all our questions both at the time of meeting with them and afterwards. The installation was quick and easy with clear explanation of how we needed to look after the system moving forwards. We wholeheartedly recommend this company! read more

This business is amazing! I found them on Yelp, initially I was spectacle about the reviews, how good water softener could be, right? Let me explain to you how good they are. 1. They are extremely professional, we digged on the dirt for pipes, after the work is done, you cannot even tell they did work there. 2. The business owner Scott is extremely nice, honest and knowledgeable. There are lots of shady water softener, I give Scott complete trust. 3. The installer is super nice, honest and knowledgeable too. Good training, something I'm afraid was when you talk to sales people, they say one thing, but once you paid, the technician do differently. Their service is consistantly amazing. I would highly recommend Scott and his business to any homeowners. read more

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Completely satisfied. Danny was responsive, responsible, and efficient. He was a pleasure to work with, and the system is working well.

I LOVE this business! Ran into Vicky at Lowes. She's so nice and easy to talk to so I signed up. It just got better from there!! Met Norma. What an impressive entrepreneur! And great job explaining water systems and advantages. I didn't look any further. Then Stephen the installer was on time, efficient, tidy and so courteous. Finally, Mia handled the money matters and she was professional and courteous. I just don't have enough positive adjectives to describe my experience with this company! And bonus! I LOVE my new water!! read more

Scott is easy to work with. Quick, efficient and accommodating. Work was clean and professional.

Very professional and experienced; excellently priced amongst their competitors. Scott (owner) and Danny (technician) advised well and went the "extra mile" to get the job done right in a timely and efficient way, doing parts of the job that other companies would only subcontract out for. It was great that the job was done in one afternoon. Danny came up with an alternate and creative plumbing solution on a manufactures part that was cracked which allowed us to finish the job and use our RO right away, instead of having to wait days for a part to be shipped. I was grateful for his experience. THANKS Scott, Danny, and Nancy (office manager). I highly recommend their services! John and Kathy C. read more

The system itself is terrible. Parts break down and they charge a lot for service. The system itself is not good and unreliable. As for the service they will sechdule time and never keep the right time or date. I would change my water softner system and not use this one. read more

Scott was amazing and super knowledgeable and personable. He was able to install a new faucet and our kangen water filter system for us in a matter of minutes. We have our whole house water filtration system with this company as well. I recommend this company to anyone looking for water systems. read more

We are remodeling our bathrooms and decided to install a water softener and reverse osmosis system after looking at all the wear and tear hard water wreaked on the bathroom appliances and fixtures. We've had such good experiences with Yelp referrals, and So Cal Water Systems is now added to the list. Scott returned our request for an estimate the same day. He was personable, knowledgeable and very service oriented. My wife and I had a cost in our heads that we thought would be in the ballpark and So Cal was lower than we expected or hoped. Installation took place two days later. The technician, Danny, was outstanding. Our house presented a few quirks to the installation. and he was ready with recommendations that were spot on. The system is beautiful and working. A completely positive and professional experience. We highly recommend this local business. read more

Service guy showed up but had the wrong filters. To save time, I ordered the filter set and installed myself, but no water. Called service, and Danny was able to solve my problem in 2 minutes on the phone. It turned out to be a problem with the moisture sensor. Very impressed! Will have them come every couple of years to check on the entire system. read more

I have purchased a soft water system from this company twice for two different homes. Completely satisfied both times. Scott is professional and our installer (Danny) did a clean and great job. The price has gone up since 8 years ago, but that's understandable. I will recommend them to friends and family. read more

Great service on the phone with Nancy and with Riley when he arrived at our home. Riley was nice and extremely knowledgeable. Glad we used so Cal water read more

Scott and his team were a pleasure to work with! They are honest, hard working, and extremely efficient. They installed a 2 tank outdoor water system for my family and I, along with a reverse osmosis system. I highly recommend working with these guys for your water systems! Thank you for the help, Scott! read more

Worst experience with Socal Water. The unit consumes lot of salt and my water bill is very high since last few months. One month ago the Nozzle broke down and the softner ran for almost a day and lot of water wasted. Since then we are on hard water and its impacting health. And Socal water is not taking any actions to fix it. Everytime I call the office they say part is not available and god knows when it will arrive. Finally I and spending 2600 USD to replace it with other vendor. I dont recommend this water softner to anyone. Noor - 858-366-8720 read more

Thank you so much! They were very quick to respond and install. They were fairly priced and I am very happy with our water quality now.

So Cal Water installed a Soft Water system at my personal residence this week. Scott did a superb install. The system not only works great it looks great! In a nutshell, So Cal Water sells excellent products, they do a great installation all at a fair price. I highly recommend them! read more

Rudy was extremely professional and setup our water softener like a pro. If I have any future plumbing needs I will look to So Cal.

Thank you Scott for a great education and great service on whole house filtration vs soft water. We are very happy with our water softener and our reverse osmosis system for drinking water. No pressure estimate and great installation from this company. read more