Our pool cover fell in, during the "off season"...it looked like a lake in April. I didn't think…read morethere was any chance of us opening up the pool in June, let alone mid May. The staff at Alpine Pools, in Bethel Park, recommended the exact chemicals needed, recommended the correct time to let the chemicals work and most importantly, recommended when it would be safe to use. ALL of the "in store" staff has been understanding, helpful and informative. One employee that went "above and beyond" was Kloe. She followed up with phone calls and made sure we were satisfied with our service and the status of our pool. Now, the kids are swimming, pool is ready for the Memorial Day weekend and all is good with the pool. Thank you again, Dan and family, staff and Kloe

In Spring of 2025 we had moved into our new home in Cranberry. Knowing very little about pools and…read morewhat was needed we asked Alpine Pools to "open" our pool. The water was low and so much algae that the green water looked like slime. The guy from Alpine pools came, tinkered a bit then left and sent a bill. They basically drained the antifreeze, primed the pump and heft. We were so naive as to to think they would "open" the pool. You know, clear up three Water, or empty pool and get new water. But instead they. Just took advantage of new people leaving us a real nightmare of algae. No I would not. Actually could nit recommend anybody who would take advantage of customers,

Fantastic pool, very clean the staff if very welcoming helpful and all around great place to relax…read moreand enjoy life.

One of the nicest public pools in Pittsburgh area. The pool itself and grounds are huge so you…read morenever feel cramped. The snack bar has great food and they play good music. There is a nice park area outside of the pool as well with a pavilion that can be rented for parties for a very reasonable price. $55 for a season pass is an excellent value.

Pool Mart in Cheswick Pa is the best. Bought our pool there more than 20 years ago and everything…read morewe ever needed. The basic philosophy on keeping a clear clean pool works and you don't need to use all those additives kept it that way and saved us money. Repairs are done right and quickly. You might save a few dollars buying online. You won't get any customer service. Truly a great local business!!

From the owner: Your all-in-one location for pool services in Pittsburgh is Pool Mart. Everything you need to…read moremaintain and care for your pool/spa is here. We have a convenient location in Cheswick, just a quarter mile from the PA turnpike exit, which features a 5,000 square foot showroom of pools, spas and accessories. Not only that, but we offer on location pool services as well, so we can come to you. See our list of areas served, and if you need an appointment, just give us a call.

They are incredibly helpful!! We recently purchased a hot tub and they have been terrific with…read moregetting us the right chemicals to enjoy our spa that much more. They have great accessories and reasonable prices. We have to say, in the month of March their hours change, but that was not reflective on the web or on yelp. They now have summer hours (April), but keep this in mind depending on when you visit.

Great price on pool shock. Friendly customer service. Chances to win free prizes. Will go back!read more

If you have a pool or hot tub, save his contact info for when you need it…read more We have a hot tub and Phil was SuperMan when it came to diagnosing & fixing my problem. The hot tub just stopped working- NO lights, NO heat, NO bubbles... Phil came by and after a very tricky diagnosis... IT'S ALIVE...! My Hot Tub was fully functional once again. If I have any future issues- I'm calling Phil.

I took a huge gamble in building my own hot tub, poured cement. I got it poured, tiled and plumbed…read moreand it worked for a few minutes and shut down. Phil diagnosed the problem and not only fixed it, when we sprung a leak, he didn't tell me to get the guys who caused it to fix it, he fixed it himself! He worked 6.5 hrs straight, fixing one problem after another until it worked, finishing at 9:30 at night. I was blown away - tremendous expertise and a work ethic second to none! I can not say enough good things about Phil!

I currently use their valet pool service . They show up randomly even though I requested a day and…read morea heads up regarding time . Yesterday they showed up at four on Friday when we were ready to host a party no heads up just showed up on my property . They were supposed to be here Monday . You can't get a hold of anyone . I've called numerous times without any call back or response . After the cleaning that lasted fifteen minutes or less I checked the pool to see debris and staining and pool levels that were completely off . Will be retracting our payment and reporting to BBB. Left several messages after and of course no response . The pool cleaning is a complete waste nor are they properly checking pool levels . I've had to go get the water tested at alpine pools and have them correct . Will be taking this matter to BBB !!!

Waited for almost 30 minutes for the place to open and nothing. Multiple people stopped by to get…read moretheir water tested. Horrible way to do business.

I've been a customer at PoolCity for many years and have made several major purchases. Installtion,…read moreservice and primarily sales and management have been nothing but a tremendous and satisfying experience. Starting with Kaitlyn Stayrook, who sold us first hot tub, when working at the Washington, Pa location. She has been nothing short of an amazing, friendly and knowledgeable employee, always making suggestions or explanations regarding our hot tub and pool needs. The current manager at West Mifflin is Ken. He is always there when needed to answer a question or lift something heavy and does everything with a big smile (goes along with his physical stature and personality ! )I am thoroughly happy to have been able submit this honest review.

I did not get the salesperson's name, but he could not have been more helpful and accommodating in…read moregetting us exactly what we needed at a discount price. All of our deck and patio furniture in recent years came from Pool City and although the price tags are often a bit high, the overall quality and comfort makes it worth the price you pay.