Honestly every time I go to Valley Pool and Spa- North Versailles. The experience is great! I been a pool owner for over 9 years. I have inherited a pool when I purchase the house. The pool was not open for over 4 years. Valley pool helped me get my inherited pool perfect for swimming. Then in 2020 I purchased my current pool from Valley pool. They introduce me to the Frog system and it been a game change. The staff at the North Versailles are so sweet and kind. They always say no question is a bad question. If you don't understand something they are willing to help you till you can understand how to get your pool perfect for the season. Plus the coupons are great!! read more

I paid over $3,700 for my pool package and an additional $1,600 to their installer. If you love used car salesmen that will tell you anything to get your money, then this is your pool place... The pool, so far, seems fine(fingers crossed!), but I have some serious issues with the install- I called Valley and these guys do not care at all. Their response was basically, " Buyer beware "...about their installer! They literally acted like they do not know who did the install, like they did not tell me to call them. If the salesman had told me up front that they give no support after you walk out the door, I would have walked out the door before they got my money!!!!!! read more

I pass 2 closer pool stores to go to Valley in N. Versailles. Erica and her team are extremely knowledgeable as well as personable and very helpful. They always take as much time as needed to answer all my questions, and actually seem to care that I understand what they're talking about. This, to me, is a welcome change from the 'I'm-the-expert-so-just-do-what-I-say' attitude of some other pool stores. They have a great selection, and on top of great pricing, they always seem to be running some type of promotion or weekly special. Walking in to a pool store should be a fun and positive experience, and that's been my experience every time I've been there. read more

Purchased both the Revelle pool and Coast Horizon Cascade Luxury Spa from Valley Pool & Spa in N. Versailles. We dealt with Erica who was extremely professional, knowledgeable, and quite helpful with all of our questions getting started. Erica has gone above and beyond for us making sure we had all of our questions answered and that we remained happy after everything was delivered and set up. This place truly cares about its customers and strives to exceed customer satisfaction. Everyone in the store is very helpful, educated on their products, and pleasant to deal with. Smooth process from beginning to end. read more

The staff was excellent at the NV store! I came in with dark green water and after going to the store, I had clear water within days. Everyone was super helpful and nice. I have been to other pool stores in the past, and the customer service here is amazing. I have recommended them to all my neighbors that have pools. The lab kids were super helpful as well! I had never had my water tested there before, so they both helped me fill out the form. They were also very funny and helped make the place super inviting! Anybody that is having water troubles should definitely go to the NV store to get all cleared up! read more

I came into the North Versailles store for an O ring for my pool filter lid. They had it in stock and the associate told me to make sure that the O ring was lubricated. Good thing he suggested that because I forgot that my husband told me to get a tube. Very friendly and knowledgeable staff was in and out in 5 minutes. Kudos to Valley Pool and Spas! Of I could rate higher than a 5 I would. Would recommend Valley Pool and Spa read more

Have been dealing with Valley for over 15 years for all my pool and hot tub needs. Staff is always friendly, knowledgeable on products and willing to help. They also have great sales, promos and giveaways throughout the year. I have been to other pool supply stores and nothing can beat the service I receive here. Even during their busy season they are well staffed and ready to help. read more

I purchased a Pentair pool heater from Valley. After two years it went bad. Valley couldn't help and Pentair did nothing. I purchased a second one and after month it went bad again. Valley took it back and exchanged it for a better model. We have purchased pool heaters, filters, chemicals and a hot tub from them over the years. They have always been helpful and always fair. read more

I would like to thank Erica at the NV store for making a nervous pool owner into a happy pool owner! She helped me through the switch to Pristine Blue chemicals last summer and it has been smooth swimming ever since! Everything about pool maintenance is fast, easy and less expensive. Thank you Erica for always wearing a smile and making my swimming summer stress free! read more

North Versailles Valley Pool and Spa is the best! Where everyone knows your name! The team is so knowledgeable and very helpful. I have owned my pool for 3 years and no major problems. It's wonderful to have a place and people who really care about your problems or questions. Oh did I mention that they are the funniest group of friends! Cheers! read more

i Went to Valley Pools & Spa today to get items for my hot tub and my pool. The employees there are very knowledgeable and helpful when I have questions. They are very precise and give me fantastic, step by step instructions on what I'm doing. I've been a loyal customer there for 4 years. Awesome place and even more awesome employees!!! read more

The Staff are always knowledgeable about the products and what to do to get the best results. My first pool I bought at a Pool Store that had been around since the 70's the staff was very rude. That's why after finding Valley Pools. I've been sold! Customer service is everything! read more

I went to the store today to get some chlorine tablets and I wanted to use them in a floating dispenser . I wasn't sure if I would be able to use it since I have a chlorinator, they suggested I should use the dispenser and not use the chlorinator. Great help from great people. read more

Erica and the whole crew at Valley Pool & Spa in North Versailles always take the best care of me and my pool! Everyone is incredibly knowledgeable and kind! If you have a pool or spa, you have to make this store your go-to destination! You won't be sorry! read more

The only thing I may change is have a designated line for people who are having water tested and now need chemicals . It's took forever due to giving customers results and deciding what chemicals they want. But the associates are very friendly and helpful read more

The girls in the store are wonderful! I asked one question and the one girl had me completely set up to open my pool. They made sure I had all my discounts and told me of ones I didn't know. Great team work!! Will definitely go back!!! read more

Very professional staff! They have all helped us along so far with our new hot tub. Everything has run so smoothly because of your staff. We are looking forward to working with you all during the season read more

Marena was so friendly, professional, and so very helpful. She clarified all steps and chemicals, and answered all my questions. It is always such a pleasure coming into the North Versailles store. read more

Wasn't really thinking about swimming pool filters toys & floats but couldn't resist the sale. Lots of selection and no lines to wait in for November. Very clean & organized AND very helpful staff. read more