Had a GREAT experience at SOAP. The previous day a contractor threw two buckets of water with paint and grout mixed in over a balcony and it hit my car. I wasn't sure how easy it would come off. I got there first thing and despite it starting to rain, they waived me in when I explained the situation. Well, I have to say- they were super friendly and more than helpful and my car looked better than it did coming off the dealership's lot. Immaculate. Tip these guys well. It takes a lot of elbow grease to do what they do all day long. read more

Paid to have my car fully detailed. Very disappointed with the quality of work. The inside of my car was dirty still. Lots of mud and other marks left behind. Would not recommend read more

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After looking at their website prices of $40 basic wash I drove up here. The gentleman said it would be $100 and I told him what the website said and he laughed and said no wash here for $40. This place is a scam read more

They try to take advantage of women. Tried to upcharge me for $40 exterior/ interior wash by saying $55 for sap. NO SAP on my car at all! Most of the time it is parked in my driveway where there are no trees and none nearby. Was told this once before. Both times I took it home and washed it myself with hose, no detergent. Dirt washed right off in 20 minutes. Took car back and asked if he saw any sap now. he said no and I said it's because there never was any. Rude and condescending, lost out on $40 for the business and $10 a tip by being a jerk. I am 80 years old! I'm sure if I was 20, and a blonde with big boobs, would have had a free car wash. By the way I have been there and they have done an excellent job when I don't have some jerk trying to upcharge me. read more

Excellent service, superb quality service but no monthly arrangement. Very very busy at times

I'm always happy with the car wash service here! The staff works hard to make sure your cleaning requests are done to your satisfaction! The price is reasonable too. Highly recommend!! read more

Soap Hand Car Wash - Always happy with the service at Soap hand car wash! Highly recommend having your car or truck detailed here! - Auto Detailing Near Me - Atlanta, Georgia

They were absolutely excellent. Very professional and took care of both of cars! Definitely worth the money and I would take them over and other drive to place in the city! read more

Fair price and they, on their own, removed an old adhesive on the car window I had which had been bugging me for months!!! Thank you and will be back for sure read more

Solid jobs, fantastic customer service. Consistent. Been going for 10 years. Tried others no reason to change when this place is so solid.

Best car wash in Atlanta. Hand wash to perfection. Great job. Highly recommend. They do every type of vehicle

The men did an amazing job on my car inside and out. Unfortunately, the wash is overpriced. I paid $100 for a wash, wax and vacuum. I don't plan to return because I can get the same quality for a better price, but the service is professional, fast, and of amazing quality. read more

Great value. Great service. Efficient and pay attention to the details. Best in Atlanta. read more

Soap Hand Car Wash - Pre wax cleaning. - Auto Detailing Near Me - Atlanta, Georgia

The staff is always so pleasant. They do a great job and I'm able to walk to have Thai for lunch while they are working. It's so easy and a break. Great job.. the from the employees at Soap. They always do a detailed cleaning. The value is great. And supporting local business owners. read more

Paid $57 for mainly the interior to be cleaned how I wanted it so I didn't have to do a self cleaning as I usually do every other week detailing my own car. My car isn't hard to clean but wanted to be treated as I didn't want to sweat today. I had to turn back to tell them the seats and dashboard were still noticeably dirty just to be told they don't clean seats? so I drove to clean them myself when I left this place but the manager and employees seemed like great people so I felt better to pay the employees but not the company wish it was worth both :/ read more

Highly recommend! They worked on my car for about an hour & did a nice job cleaning (inside and out) at a fair price. They even got paint scratches out! The staff is friendly too. Definitely will be going back read more

I have been going to this car wash for years and they are easily the best service for the best value in town. They have always been extremely thorough inside and out and if I ever have something I see afterwards they are quick to get it covered and I'm on my way. read more

I paid way to much for a car wash 75. That's was for basic wash and I asked the to clean the inside of my gas tank. I didn't mind paying through 75$ until I noticed they did a bs job. For 75& I should be getting top tier cleaning and detailing crumbs are still between my seat gas was still dirty oil on my chair and cup holder look like it wasn't even touched read more

Soap Hand Car Wash - Cup holder - Auto Detailing Near Me - Atlanta, Georgia

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Update: BEWARE. I went back to have them fix the issue and Ryan was very helpful with correcting the matter. He asked me to remove my review, and I was until another associate of Soap reached out to me. Keep in mind, I received messages from him after my issue was resolved, so my review would have been updated to reflect positively on my experience. I'll give them an extra star for Ryan's effort. But David, I recommend that you undergo training because your lack of customer service is tarnishing to this business. I will not be back because of you and will let others know of my experience. I just spent $140 for an exterior wash with wax and rain-x and an interior detailing to include conditioning of my leather seats. The inside of my car is practically as dirty as it was when I brought it in. I called David M. to see if they had forgotten to condition my seats and after talking with his staff that cleaned my car, he told me that they did the best they could but my seats were just old(I drive a 2014 Nissan Juke). After checking again I can tell that they weren't even cleaned well, if at all. The dirt is still there. Take my advice, just clean your car yourself because this place will have you spend $140 for a job that's not even worth $20 imo. read more

Soap Hand Car Wash - Dirt that was left behind after cleaning - Auto Detailing Near Me - Atlanta, Georgia

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My car looks brand new like showroom new after a detail and shampoo of seats. Wow definitely my new go to

I've came to this location a couple of times to receive service for my vehicle. Unfortunately, I wasn't satisfied the last couple of times as I always like to give small businesses a shot to earn my business. First, the car was is $50 which isn't a problem. It becomes a problem when they aren't providing the best service. My car wasn't filthy at all. Mainly pollen on the interior of the vehicle. They missed the whole entire seat and it was extremely rushed as I just watched them perform the service. I will not return to this location, but if you get your vehicle washed here make sure you are triple or quadruple checking to ensure your car is clean for the amount they are charging. By the way, I was almost satisfied with the exterior but a spot or two was missed as well. read more

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After finding a scratch after a wash at my previous car wash spot, I wanted to find a new place that had hand wash. Soap Hand Wash has the most reviews on yelp so I gave it a try. The experience wasn't perfect, but my car never looked so spotless and shiny! For $35, pretty reasonable price, I got the Ultra Soap package($30) with wax spray ($5). Basically, deluxe deal on interior and exterior. Soap is located on Cheshire drive, little past Little Bangkok. It's pretty big lot but with only one main wash station. Once you turn in, you have to drive behind the wash station and park, where they will vaccum the interior first before the wash and drying. I always dread long waits at car washes, but even with lots of cars in front of mine (6 to 7, I believe), overall wait was only an hour, which I thought was pretty good turn around. For waiting, you can have the choice of sitting inside or outside. Both furniture indoors and outdoors is a bit limited and not cohesive but will do the job. For us, we opted to sit outside to get some fresh air, sun, and occasional water mist from the washing station, as the wind carried it over. Of course mist wasn't by choice =) Overall, I was satisfied with Soap. It seems that the staff really works hard as a team to turnover clean cars. The only thing I didn't really like was that Soap washed my floor mats and placed them back wet. I think this is pretty common with most car washes? But I really don't like this and my previous car wash spot would dry them out before putting them back in. Next time, I'll only ask for a vaccum on the mats, I guess. And yes, like all reviews on Yelp, it was a bit uncomfortable hearing the owner yell at his staff across the lot in front of his customers. read more

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I came on a Saturday morning around 10 AM and got my honda civic vacuumed, washed and waxed for $95 and they did SUCH a good job!! Literally the cleanest my car has ever been. I sat outside while I waited because it wasn't too cold and I waited about an hour start to finish, and there were at least 4-5 cars ahead of me too. I will definitely be back! read more

Came in here to get my Camry washed. It wasn't too dirty on the inside and I wanted the inside and outside washed. They gave me the ULTRA car wash which was $30. They are extremely professional and have their customers in and out very quickly. There's a sitting area with a canopy for customers to seat while waiting on their cars. read more

Soap Hand Car Wash - Soap Hand Car Wash - Auto Detailing Near Me - Atlanta, Georgia

Still going with one star. Wish I could go negative, and this is a long time coming, since I missed the employee's fantastic response to me privately. It's so perfect that I will post it here for all to see. A-1 customer service, kids!!! read more

Soap Hand Car Wash - A response from an employee to my review, expressing my disappointment about their closing time. - Auto Detailing Near Me - Atlanta, Georgia

They do an ok job, but be prepared to wait as they're not the fastest wash. They do have a outdoor covered waiting area with chairs. read more

My review is for a number of visits, but is weighted heavily by my most recent experience. Quality of work: It is a basic car wash and they do a decent job. In the $20 range, it was a good value. I'm slightly irritated when my car is moved by a guy that is smoking while he washes and then changes my radio to his station, which has happened multiple times, but not always. Pricing: Although the website says $24 for SUVs, when you get there they want $50. When I questioned it, the manager gave me some attitude and lecture on you don't question the price of milk at the grocery store. Management: It seems there are usually 2 different managers for the car wash. One guy is really hard-working, inspects the cars for quality, and is good to deal with. The other manager is some New Jersey obnoxious type with mirrored sun glasses who just sits around in an easy chair waiting for customers to be rude to (as in conversation above). Update: 4 months and 2 days after this last visit to this business and after this place was long forgotten, I received a new comment from this manager calling me "uneducated". The funny part, of course, is that he made 2 grammatical errors in his insulting note. Steer clear of this place at all costs as this owner may not be stable mentally. read more

Soap Hand Car Wash - Website says $24 for SUV, they charge $50 when you are there. - Auto Detailing Near Me - Atlanta, Georgia

Wow!! My car is so clean and shiny and I didn't even get a wax!! They got the garbage out of my cup holders that was stuck in the bottom. Great attention to detail !! Thanks guys!! read more

UPDATED review was 3/4 stars for the decency but received this message from owner. 1 STAR. DO NOT GO HERE. !!! SEE SCREEN SHOTS OF OWNER RESPONSE Any proper business owner would not speak to a client this way. read more

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The low rating is due to the fact that they talk to their employees in an unprofessional manner. During my visit you sit in the lot and you can hear them and see them yell at the staff. I witnessed this first hand. There is a larger gentleman that greets you and he has been rude the last two times I came. Car wash itself was average. Update 1/12/18 - the owner responded to my review with a nasty message. Please see photos attached. After reading his comments you can make your own judgement on whether this establishment is best for you and your family. Also please notice some 5 Star ratings are from so call "yelper" that have only reviewed one establishment...strange that it was this car wash. read more

Soap Hand Car Wash - Auto Detailing Near Me - Atlanta, Georgia

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The owner was extremely rude to all the employees and his customers. I asked for three things in particular to be cleaned on my car and none of those three things were done. Maybe it's because the employee I told them to walked out because of the owners attitude. Literally two employees left during my 30 minute experience here. When I walked up to the owner to try and show him my issues, he would not even look. He just yelled at someone else to fix it and told me to take a seat. Overall he was rude and hostile with me. I payed 50 bucks to get stressed out. Will not return. And highlynot recommended PS thanks for yanking my parking break back as hard as you could - In response to this review, I received a shaming "compliment" from the owner. Picture attached. read more

Soap Hand Car Wash - Auto Detailing Near Me - Atlanta, Georgia

Hands down best, low-priced, thorough hand car wash and vacuum in the city. They have an assembly of 12+ ppl working on the cars various stations. In and out in 30-45min depending on how busy. I wouldnt take my suv anywhere else. Manager inspects every car and both manager and owner are helping clean the cars. Superb. read more

Excellent and speedy service! They always get me in and out with a brand new ride. The waiting room is nice and has great AC to get away from the summer heat. Never run your car through a machine car wash again!! Let these guys take care of you. read more

Soap Hand Car Wash - Auto Detailing Near Me - Atlanta, Georgia

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The service from Hand Soap Wash is a 'Hit or Miss'. On a slow day, my car comes back sparkly clean. However, on a busy day, their work could be a bit sloppy. The cost is reasonable. I spent $30 + tips for detailing of both interior and exterior of my sedan. Due to the crowd, I needed to wait an hour before my car is ready. Hand Soap Wash offers an air-conditioned waiting room. Coffee and wifi are complimentary. Verdict: I do like Hand Soap Wash; however, only on slow days. read more

I have been going to Soap for many years, and have always found the manager, Ryan, to be there, to be extremely hard-working, to be on top of things, and to be detailed and diligent. Whether I get a wash or a wax detailing,Ryan always goes through the car thoroughly before I leave, checks for anything that needs to be done, and asks me if there's anything I feel needs to be attended to. If I point something out, he takes care of it right away. Are they the cheapest in town? No. And by far, they are not the most expensive. However, they are a fair value. Many of the guys there have been working there for years. It is hot in Atlanta, and this is hard work. Even in the heat of the summer, these guys work hard, and have a good attitude. Folks, this is a hand car wash. They are busy. Why are they busy, because a lot of people feel like I do. Yes, you may have to wait if you can't drop your car off. In addition to the tent, they have a little inside room with a TV. Just ask. Yes, there is an end to their day, and if you try to come right before closing, that will not work. And, yes, David, the owner, does not take criticism as well as he should, and probably does need to work on that, including his response to comments below. Still, I have not found a better choice in the area. If you would rather drive down the street so that a gorilla can use mechanical brushes to wash your car and overspray a bunch of window cleaning liquid all over your interior upholstery, go for it. Or, if you want to drive a little further up in Buckhead and pay considerably more to be pampered, and, perhaps, get a little nicer result, you can try that, too. read more

Always great attention to detail and friendly staff. The place can get busy but they never cut corners just to move people thru. The owner is always out with his team and overseeing the quality. read more

Did a great job at a reasonable price. Went in on a Saturday morning so it was busy. But they kept things moving along.

If you can avoid this place avoid it go somewhere else. This business should have a short life cycle. It's a ripoff. Management if you can call it even that is here to rip you off. The screaming mad man whatever his name is does not care about your car nor does he have any customer service skills. Zero respect to anyone. He wants your money and that's it. I visited this horrible place today and as I pulled up a grumpy guy came to me and I said I would like to get the "something soap" which is $34. He replied "Oh No this car needs a lot more than that " I would do it for $60. I said " oh no Thank you I cannot pay $60 for a Car wash". The energumen guy immediately yelled at me " then Get The F** out of here Do you think I work for free? I stared in disbelieve ( I thought he was joking) "My family was in the car behind me since we wanted to wash both cars. We all were like What? I said wow stop righ t there excuse me no need to offend me Sir. He starting threatening me right there yelling all kinds of things absolutely out of control he even approached me telling me he was going to teach me a lesson. It was laughable. I said wow man relax what's with offending your customers? He continued to yelling walking back and forth I mean he must have been drunk or he was on something. Crazy. We pulled out of the lot and he continue to yell in front of his employees. Talking about a terrible businessman, boss and hopefully he does not have a family. LOL. Terrible. Avoid it. read more

Showed up at 4PM and they wouldn't take me. Closes at 4:30.. annoyed. Who can get their car washed inside such a small window? Update after mgmt comment: I can't believe how many times I've been here and I'm just seeing how management replies on Yelp. Seems they don't need my business anyways and happy finding a new place. read more

Highly recommend this car wash. Always get good service and a nice wash. Never had a bad experience.

Random and exorbitant pricing. I was charged $100 for car wash when the listed price is $55. Communication style is curt and "f-off" style with no care for customers. Literally a guy looks at the car and says you need to pay x. Doesn't even look inside the car. Low star service for five star pricing. I am use to hand wash services at San Francisco, one of the priciest cities, for many years. No indoor waiting area, they don't even throw away the trash (empty snack bar covers, used tissue, etc.) or put random items in a plastic bag. They put it all on a kids car seat or leave them in the chair back pocket. "Review what high quality service providers offer before you charge exorbitant prices!" read more